---
description: Review of CDESK Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CDESK | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [CDESK](/software/370097/cdesk)

# CDESK

Canonical: https://www.softwareadvice.co.uk/software/370097/cdesk

> CDESK is a helpdesk and service desk software that helps companies standardize business processes. CDESK provides tools for improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Inova Logic

## Commercial Context

- **Starting Price**: €20.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: CDESK has flexible prices. Customers only pay for resources used. Licenses: Bronze, Silver, Gold.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, English, German, Hungarian, Polish, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Customer Database
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Integrations (5 total)

- Google Maps
- Jira
- Microsoft Outlook
- Microsoft Power BI
- SharePoint Azure AD Connect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
2. [Milvus](https://www.softwareadvice.co.uk/software/246233/milvus) — 4.8/5 (298 reviews)
3. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.softwareadvice.co.uk/software/127126/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/370097/cdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/help-desk/cdesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/370097/cdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/370097/cdesk> |
| en-IE | <https://www.softwareadvice.ie/software/370097/cdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/370097/cdesk> |

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