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description: Review of ManageEngine AD360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ManageEngine AD360 | Reviews, Pricing & Demos - SoftwareAdvice GB
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# ManageEngine AD360

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> ManageEngine AD360 is an integrated identity and access management solution that assists organizations to manage and secure user identities, facilitate identity governance, and ensure compliance. It provides in-depth access management for Microsoft Active Directory, M 365, G Suite, and other target systems. Its key capabilities include adaptive authentication, auditing, compliance, identity lifecycle management, actionable reporting, user behavior analytics (UBA), multi-factor authentication (MFA), and single sign-on (SSO). &#10;&#10;Automated A360 facilitates identity lifecycle management by automating routine tasks such as user provisioning, modification, deprovisioning, and other administrative tasks across target systems such as Active Directory, Microsoft 365 and Exchange Server. This helps eliminate errors and redundancies introduced by humans and enhances productivity. &#10;&#10;Its actionable reporting and ML powered UBA employs user-behavior analytics, powered by machine learning (ML) algorithms to detect anomalies in user behavior and provides intelligent threat alerts. This provides advanced security insights with precision, and helps prevent false alarms. UBA also provides instant alerts to administrators when unusual logon activity, privilege escalation, and other anomalous behavior are detected. &#10;&#10;ManageEngine AD360 provides administrators with real-time audit reports and alerts on critical changes made to Active Directory and Azure Active Directory environments. It also allows administrators to monitor and analyze logon activities, lockouts, and password changes to help ensure regulatory compliance. It also provides reports for IT regulatory mandates such GDPR, SOX, PCI, HIPAA, FISMA, and GLBA, to streamline compliance management and prevent regulatory risks.&#10; &#10;Its identity analytics and reporting features help users perform risk-based adaptive authentication using identity analytics tools that exploit big data, machine learning (ML), and artificial intelligence (AI) technologies to ensure accuracy and mitigate identity-related risks. Risk-based adaptive authentication is performed using several factors such as user location, IP address, time of previous logon, and device footprint to detect and remove excessive user privileges, monitor privileged accounts, and to detect separation of duty (SOD) violations. &#10;&#10;ManageEngine AD360 provides contextual multi-factor authentication methods, to extend an additional layer of security and curb identity-related attacks. A wide range of authentication methods including SMS verification, biometric verification, Google authenticator, and RADIUS are supported. Besides MFA, AD360 supports single sign-on (SSO) across SAML based applications. Risk-based adaptive authentication is performed using several factors such as user location, IP address, time of previous logon, and device footprint. This is crucial for detecting and removing excessive user privileges, monitoring privileged accounts, and detecting separation of duty (SOD) violations.
> 
> Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Suite and component-based pricing based on customization.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, French, German, Greek, Italian, Japanese, Spanish, Turkish
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands and 123 more

## Features

- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Anti Spam
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Backup Scheduling
- Backup and Recovery
- Business Process Automation
- CPU Monitoring
- Capacity Planning

## Integrations (184 total)

- 15Five
- 7shifts
- ADP HR Assist
- AFAS Software
- AWS Identity and Access Management (IAM)
- ActiveCampaign
- Aha\!
- Airtable
- Amplitude
- Anaplan
- AppDynamics
- AppFigures
- Appenate
- ArcGIS
- Arcoro

... and 169 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Management Software](https://www.softwareadvice.co.uk/directory/4563/it-management/software)

## Related Categories

- [Email Archiving Software](https://www.softwareadvice.co.uk/directory/4199/email-archiving/software)
- [Data Loss Prevention Software](https://www.softwareadvice.co.uk/directory/4270/data-loss-prevention/software)
- [Archiving Software](https://www.softwareadvice.co.uk/directory/4214/archiving/software)
- [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software)
- [Policy Management Software](https://www.softwareadvice.co.uk/directory/4567/policy-management/software)

## Alternatives

1. [Rippling](https://www.softwareadvice.co.uk/software/410674/rippling) — 4.9/5 (4885 reviews)
2. [JumpCloud](https://www.softwareadvice.co.uk/software/180508/jumpcloud-directory-as-a-service) — 4.6/5 (294 reviews)
3. [Wrike](https://www.softwareadvice.co.uk/software/3777/wrike-pm) — 4.4/5 (3042 reviews)
4. [NinjaOne](https://www.softwareadvice.co.uk/software/349671/ninjarmm) — 4.7/5 (298 reviews)
5. [ManageEngine ADAudit Plus](https://www.softwareadvice.co.uk/software/361342/manageengine-adaudit-plus) — 4.5/5 (104 reviews)

## Reviews

### "Review for ManageENgine AD360 (ADSSP , ADaudit, ADmanager)" — 4.0/5

> **Mohammed Altamash** | *31 October 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: It just an umbrella for all ManageEngine product we have. SSL tool is quite great. &#10;Customer service agent on Live chat is quite flexible and join session on-demand. I wish they were using the remote access tool as per customer. Like we are using Team so they should be able to use team as well.&#10;&#10;Recently added - lockout analyzer on AD Audit is good.
> 
> **Cons**: My least fav product is AD Self service under Manage Engine AD360 Umbrella.&#10;1. I'm using strong password enforcer and i can't see if my agent installed on Domain controller are healthy or no.&#10;&#10;2. There is no notification if agent have upgrade pending on ADSSP (agents on DC) and ADAudit (file server monitoring agent).&#10;&#10;3. No Auto upgrade feature available for ADSSP password enforcer Agent.&#10;&#10;4. If ADSSP server go offline, security go off and user may start using weak password and will not respect the dictionary word which were supposed to be restrict in using as password. Once admin set the list of word in dictionary, it should create a local copy on DC, and show a sync status.
> 
> 1\. Customer service is good. &#10;2. They should keep some compliance document like SOC2 Type2, Recent pentest report for SAAS product report public.&#10;3. Easy to use and UI is good.

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### "Ten Year Plus Customer - There is a reason why I stay" — 4.0/5

> **Marlo** | *31 October 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: This tool is really great for running reports and doing tasks in bulk.  The customer support is fantastic.  It is easy to get help and they even help with upgrades if needed.  I feel like the user interface is very easy to navigate as well.
> 
> **Cons**: I wish all the different modules updated together.  I don't really like that I have to update each one separately.  I also have trouble with my passwords, for example if I log into AD360 I use one password, but if I log in directly to Self Service Plus, it is a different password.  It would be nice if the passwords synced.
> 
> I have been using Manage Engine for over 10 years.  It has made many jobs easier and I like that I can assign admin roles through it.  It is super easy to get help when I need it, which is a big plus for any software.

-----

### "Ease Your Work" — 5.0/5

> **Samad Jabbar** | *3 December 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Comprehensive IAM: Offers user provisioning, deprovisioning, multi-factor authentication (MFA), single sign-on (SSO), and adaptive authentication to secure access and reduce identity threats.​&#10;&#10;2. Automation and workflows: Automates onboarding/offboarding, password resets, and bulk operations like group/mailbox management, saving time for admins.​&#10;&#10;3. Reporting and compliance: Delivers 250+ prebuilt reports, real-time audits, user behavior analytics, and alerts for regulations like GDPR, SOX, and HIPAA.
> 
> **Cons**: 1. Reporting customization can be limited for complex ad-hoc analysis.​&#10;&#10;2. Synchronization with third-party apps may lag during high usage or large-scale updates.
> 
> Overall, ManageEngine AD360 delivers a good experience, especially for value for money and ease of use.​&#10;&#10;For the price, it offers a broad set of IAM, reporting, and automation features, and its modular licensing lets organizations pay mainly for what they use.​&#10;Users often praise the intuitive GUI and simplified daily tasks like provisioning and reporting, with only occasional comments about complexity in advanced configurations.

-----

### "Value for Money" — 5.0/5

> **Jegatheeswaran** | *4 December 2025* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: • A single, unified platform&#10;• Automation + Efficiency — less manual work&#10;• Strong auditing, compliance \&amp; security support&#10;• Usability — Clean UI and easier admin experience&#10;• Flexibility \&amp; modular approach
> 
> **Cons**: • Less ideal for cloud-only or non-AD-first environments&#10;• Stability \&amp; reliability issues over time (in certain environments)&#10;• Module-to-module inconsistencies and integration gaps&#10;• Complexity \&amp; steep learning curve at first
> 
> AD360 brings together AD, Microsoft 365/Exchange, hybrid AD/on-prem + cloud environments, auditing, MFA/SSO, workflows and more under one roof. User provisioning/de-provisioning, password resets, group/member management, account lifecycle events become easier and less error-prone thanks to templates, workflows, and bulk operations. AD360 adds value not just in convenience but in compliance/security with features like MFA, privileged access monitoring, auditing, reporting, risk-exposure mapping, and more.

-----

### "Review for ManageEngine AD360 tool" — 5.0/5

> **Prasun** | *19 November 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: ManageEngine AD 360 is stands out for its ease of Use, intuitive user Interface and strong value for money.
> 
> **Cons**: Couple of pain area of ManageEngine AD360 are complexity and learning curve of the tool along with performance \&amp; scalability under load
> 
> Very good tool to fit in Hybrid / On-Prem \&amp; Cloud environment. With HA support and consolidated IAM console it is reliable enough for medium to large enterprise. Tool is good for compliance driver environment. Its adaptive MFA plus risk-based controls help to maintain security without being overlay annoying for users.

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| Locale | URL |
| de | <https://www.softwareadvice.de/software/370056/manageengine-ad360> |
| en | <https://www.softwareadvice.com/access-governance/manageengine-ad360-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/370056/manageengine-ad360> |
| en-GB | <https://www.softwareadvice.co.uk/software/370056/manageengine-ad360> |
| en-IE | <https://www.softwareadvice.ie/software/370056/manageengine-ad360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/370056/manageengine-ad360> |
| fr | <https://www.softwareadvice.fr/software/370056/manageengine-ad360> |

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