--- description: Review of Remote eye Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Remote eye | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Remote eye](/software/369834/remote-eye) # Remote eye Canonical: https://www.softwareadvice.co.uk/software/369834/remote-eye Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/369834/remote-eye?page=2) > Remote eye is a remote assistance solution that leverages artificial intelligence capabilities to provide businesses with video collaboration functionality via a web portal. It caters to equipment manufacturers, automotive companies, mining, oil and gas organizations, audit and inspection firms, and field service businesses. The Remote eye solution offers key features, such as live video streaming, still image capture, document sharing, and more. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Wideum ## Commercial Context - **Starting Price**: €50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Wideum offers a wide range of alternatives for small, medium and large customers, from 1 user to up to 100. Our software can be used with smartphones, smart glasses or tablets. Pricing depends on the technology and the number of users/experts. Contact Wideum to find out the best pricing plan that suits your needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 160 more ## Features - API - Activity Dashboard - CRM - Chat/Messaging - Collaboration Tools - Customisable Branding - Customisable Reports - Diagnostic Tools - File Sharing - Image Capture - Live Chat - Mobile Access - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Remote Access/Control - Reporting & Statistics - Reporting/Analytics - SSL Security - Screen Sharing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) - [RMM Software](https://www.softwareadvice.co.uk/directory/4344/remote-monitoring-and-management/software) - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) - [Augmented Reality Software](https://www.softwareadvice.co.uk/directory/4248/augmented-reality/software) - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 2. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews) 3. [LiveChat](https://www.softwareadvice.co.uk/software/27068/livechat) — 4.6/5 (1715 reviews) 4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews) ## Reviews ### "Easy to setup, easy to deploy and easy to use." — 5.0/5 > **Koen** | *5 December 2022* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to setup, deploy and use, which helps for a wide adoption. The UI is straightforward. > > **Cons**: There is always the need for both an expert and user account. ----- ### "Remote eye" — 5.0/5 > **Brian** | *11 November 2024* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Effective guidance through videos. Reduces cost by enabling remote support. > > **Cons**: It more likely best to the users thus no negative issues. > > Remote eye is powerful assistance tool that level live videos and setups. ----- ### "Industrial Software Solutions" — 4.0/5 > **Kailash** | *5 December 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ability to remotely guide the Vuzix M400 smart glass wearer by pausing the video and doing annotations on the image is very useful. Being able to invite guest by sharing a url link is also very good feature. > > **Cons**: It will help if the app provides deeper zoom in. > > Our clients use Remote Eye to enable collaboration between site engineers and remote experts. ----- ### "Augmented Reality in ACTION" — 5.0/5 > **Michael** | *8 December 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Integration is not yet easy. Users themselves have to accept the desire to share their work time with another person, which is a new habit for many of them. Once this is sorted out, the immediate benefit in increased work efficiency, reduced errors and insight into progress is a great benefit to the owners and the workers themselves. > > **Cons**: Low awareness of the possibility of use. Interest is certainly not automatic, active acquisition is required and this costs a significant financial investment. > > Compared to the market competition, clearly the most user-friendly environment and quality of connection. Work needs to be done on working with data and its subsequent sorting and use for company management. ----- ### "An African view of Remote Eye" — 5.0/5 > **Steven** | *5 December 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: A key stand out points of this software is the ease of use and the point that it just works\! > > **Cons**: No point that is specifically a weak point, some more could be done on analytics and reporting like key statistics on the last 30 days for example. > > Simple to use, easy to get going and learn and great ability to work in low bandwidth environments. It simple works\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/369834/remote-eye?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/369834/remote-eye) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data