Acumbamail

Pros

I was using Mailchimp a few years back and moved to MailPoet (a little clunky) and tried ConvertKit (too expensive) a couple of years ago.

Before I decided to sign up with Acumbamail, I was looking at other budget solutions like PepiPost and Moosend. During my research, I stumbled upon Acumbamail's website and love the design instantly!

The Good:
1. The interface is so sleek that it won't take too long for you to adapt
2. Beautiful templates that you can use to design your email
3. Creating and managing your lists are super easy to do

Cons

The Not-so-Good
1. The login page and chat box are in Spanish
2. SMTP is not turned on by default. You'll have to contact their support which I did.

Alternatives Considered

Reasons for Choosing Acumbamail

Switched From

Reasons for Switching to Acumbamail

Pros

It's a one-stop shop, relay, SMTP, email validation, automation, transactional emails, email, and newsletter marketing, what else could you ask for?

Cons

I don't see any specific feature that is not up to the mark apart from a few styling on the mobile. Considering they are delivering and improving regularly few minors will be fixed pretty soon.

Alternatives Considered

Reasons for Choosing Acumbamail

Switched From

Reasons for Switching to Acumbamail

Pros

Importing subscribers and creating your first campaign from many well-designed templates is very easy. The campaigns go out on time, and there is a good feature to auto-resend to people who didn't open. Additionally, they have a feature to send according to the best time for the subscriber. However, I don't know how well it works.

Cons

- The customer support is extremely slow and mostly not helpful. It can take them several days to answer unhelpfully or ask questions. After you answer them, expect a reply within several days, if at all. If you get lucky to talk to the developers, you may get help. But it is tedious until you get through the first-level support agent.

- The subscription forms are connected to the list. You cannot add subscribers to multiple lists

- The personalized fields are connected to the list. For example, ift to have multiple lists with the fiel,""Company", you will need to add it manually to each list. Also, if you have subscribers in multiple lists, you can export only from one, even if it doesn't have all fields.

- The help documents and videos are mostly in Spanish. English translation is not available for all documents yet.

- No integration with WordPress or Elementor.

- And as the icing on the cake, automation campaigns don't allow you to move or copy subscribers from one list to another. If the automation started because a subscriber was added to group X, and you did a drip campaign and want to move them to another list at the end, or when they perform some action, you can forget about it. Basically, the automation is useless.

Pros

Most of the things I thought of before my purchase is actually what I am getting and in fact more. Overall I am really really happy with this platform. I have 3 other email platforms but I use Acumabail as my primary software. It has all the things like Template/Autoresponder/RSS/Newsletter/Automation/A/B Testing/API/Webhook/Link Tracking etc etc....which may break my bank if I use something like Aweber or Mailchimp etc.

Cons

The automation sometime fails and sends the same email template even when putting the condition 'When Open' - 'Not Opened'. Not expected from such a big platform

Alternatives Considered

Reasons for Switching to Acumbamail

Pros

Its a very affordable solution as compared to other software companies that lead the market! They have been arounds for more than 6 years and are a very mature product. Its pretty easy to setup and they have videos to help along the way.

Cons

Well its a Spanish company and some of the help is in Spanish, I speak Spanish but thats kinda not the point. The API documentation is terrible! I needed to contact a developer and even they count figure it out.