--- description: Review of Upvio Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Upvio | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patient Scheduling Software](/directory/4470/patient-scheduling/software) > [Upvio](/software/368957/upvio) # Upvio Canonical: https://www.softwareadvice.co.uk/software/368957/upvio Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/368957/upvio?page=2) > Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options. > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 55 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Upvio - **Location**: NSW, Australia - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Upvio is offered across three pricing plans, outlined below. Signup for a 15-day free trial. Scheduler: $20/user/month Telehealth (includes video, chat, forms, and more): $48/user/month Enterprise (for teams of 50+ users): Custom pricing available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 228 more ## Features - API - Access Controls/Permissions - Action Item Tracking - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendee Management - Auto Framing - Automated Responses - Automated Scheduling - Automatic Transcription - Availability Indicator - Availability Management - Booking Management - Brainstorming - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (9 total) - Doxy.me - Google Calendar - Microsoft 365 - Microsoft Outlook - Microsoft Teams - PayPal - Stripe - Zoom Workplace - iCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Scheduling Software](https://www.softwareadvice.co.uk/directory/4470/patient-scheduling/software) ## Related Categories - [Patient Scheduling Software](https://www.softwareadvice.co.uk/directory/4470/patient-scheduling/software) - [Patient Management Software](https://www.softwareadvice.co.uk/directory/3489/patient-intake/software) - [Mental Health Software](https://www.softwareadvice.co.uk/directory/4548/mental-health/software) - [Medical Software](https://www.softwareadvice.co.uk/directory/4/practice-management-software/software) - [Pilates Studio Software](https://www.softwareadvice.co.uk/directory/4185/pilates-studio/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14526 reviews) 3. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 4. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews) 5. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) ## Reviews ### "Not only a great scheduler, but a great company to work with" — 5.0/5 > **Michael** | *10 May 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We use Cogsworth for scheduling patients and have integrated it into our patient booking. Cogsworth supports a number of teleconferencing solutions for virtual appointments and allows for customization of just about every single thing the customer will ever see from you. I absolutely love the instant SMS texts when a new appointment comes in. \[SENSITIVE CONTENT HIDDEN\] of the company, is probably hands-down the nicest and most personable customer service representative I've engaged with. Whenever we needed some new feature he had his development team crank it out in literally days. That kind of flexibility should cost thousands of dollars but is something the Cogsworth team does to always constantly be improving their product. The developers are super fast to help customers out as well and I never once felt like we weren't an important customer. The software is easy to run for multiple businesses and is easy to engage with for Staff members. Cogsworth is that one software that really captures just about everything you would need in a scheduler in one product. They just added a brand new feature to put customers on the calendar that haven't completely finished payment, which is absolutely brilliant as sometimes customers will abandon the process when it comes time to pay and may need some additional convincing to complete their appointment. > > **Cons**: It is clear that their software is growing at a fast pace and they have added tons of great features to Cogsworth even over the short time we've been with them. Picking negatives is tough, but if it's something I had to say I liked least I would say that they could probably take a step back and look at all of their features that they've put together and reorganize the menus a bit to align with their current product offering better. At the end of the day I'd rather have the features than not, so this is nit-picking. They offer both Stripe and Paypal payments, but I would also like to see one more payment method like Square (as Square is HIPAA-compliant). ----- ### "Great- I am so happy I found it\!" — 5.0/5 > **Alexandra** | *9 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love Cogsworth- I tried Calendly before and hated it. The pricing is similar, but I find the UI so much more intuitive than Calendly's. I especially like the "generate email signature" feature. It has saved ua a lot of money, because we originally wanted to hire someone to do signatures for us. > > **Cons**: Some integrations aren't as flawless as google cal or zoom- especially ms teams (which we tried before zoom; but this might as well be ms teams, not cogsworth), but we found a way it works for us. > > I love it. This is the second software- after airtable- that I couldn't live without. ----- ### "Poor support and complex system ad-on charged" — 2.0/5 > **Ann-louise** | *3 December 2021* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: My customers found the booking system useful. > > **Cons**: Poor support, complex setup, and calendar integrations. Very expensive add-on services. Poor training materials and uses. Very unprofessional staff to connect with. > > On sending complaints to Cogsworth regarding the complexity of setups and services not working. Quick to jump on for extra money 99$ to provide support. For any business ecosystem to work there must be a level of support provided even just through a help desk on the platform, to troubleshoot even those who have been trained. As management, when I complained my subscription was canceled even though the subscription had 4 months left with only 7 days notice. I think as a business be careful with such behaviors, as it will have great cost implications. I will most likely recommend going for a business with a better-developed support service and professional manners and processes in dealing with complaints. ----- ### "My GO-TO Appointment tool\!" — 5.0/5 > **Shade** | *28 December 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on\! In addition, I love how intuitive the tool is\! It's easy to get setup and running FAST\! > > **Cons**: Honestly, there's really nothing I don't like about the software\! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback\! > > A joy to use\! Cogsworth allows me look very professional when my clients need to schedule some time. ----- ### "Fast and easy scheduling tool with a wide range of applications" — 5.0/5 > **Brian** | *28 May 2021* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: Agile team making continual improvements to the service. Easy to implement and learn. Company does an awesome job listening to its customers. End user experience of booking an appt. > > **Cons**: We found a few bugs, but were thrilled to see all of them fixed within a couple days of reporting them. > > I am a consultant helping other business with digital strategy. I often recommend and implement solutions. I did several demos with bigger players before finding Cogsworth -- and never looked back. Have completed one implementation using their SaaS model and expect to do many more in the future using that approach and their API. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/368957/upvio?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/368957/upvio) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data