About Docusign

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible
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Docusign pricing

Docusign has a free version and offers a free trial. Docusign paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Docusign

Docusign Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.7
Ease of Use
4.7
Customer Support
4.5
5 reviews of 8,766 View all reviews
Jisselle
Jisselle
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/01/2025

Been a avid user of DocuSign for many years

I've used DocuSign for years. It's easy to use. We have a company account, and many team members use it for various reasons.

Pros

Its ease of use is the best! I love that you can toggle the signature details and assign them easily between all signees.

Cons

It can be tough to figure out how to do the signature requests at first.

Alternatives Considered

Dropbox Sign

Reasons for Choosing Docusign

It was easier to use for my team and had better pricing.

Switched From

DocHub

Reasons for Switching to Docusign

Ease of use and cost associated were the reasons I chose Docusign.
Mckinzie
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/12/2024

Docusign review

Its been good. Price could be a bit lower and tweaks could be made here and there but overall enjoyable and easy to use

Pros

Docusign is very easy to use. It allows multiple users and integrates with many other websites.

Cons

I dislike the signing placement feature. You have to reselect what you're trying to place (signature, check mark, date, textbox) instead of just selecting it once and it staying available to place until a new one is selected.

Erica
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
5
Customer Support
3

3
Reviewed on 14/01/2025

Buyer Beware - Will Pay Per Envelope - They Add Up Fast!

Tool is fine; Account Management and Executive Decision to charge per envelope stinks.

Pros

I actually really like the tool itself. I've used it for many years. I like the notifications when someone has viewed the document and it remembers information about the signer so you don't have to re-type your name in when you sign it like with PandaDoc.

Cons

They have started ripping off users by charging per envelope. After being a user for many years with no measurement of how many envelopes are used, they decided they don't want you getting to use their software unless you pay for every single time you send an envelope. Considering I'm in Sales and sometimes you send envelopes that are not ready to be received and you are hoping the convenience will prompt closing a deal, this creates a waste of my service usage. I don't know who advised them to do this but what a cheap way to make a buck. What if NetSuite started charging you for every invoice you wrote? Sheesh. The software isn't being used like 10,000's envelopes. But now you have to pay for every 100 envelopes. If I could find a tool that worked like DocuSign I would gladly change but I haven't found one. And I only use the basics. Adobe should easily be able to edge out DocuSign but it is ugly and not easy to use. PandaDoc is what we now use for internal document signing so we don't push our DocuSign envelopes too high. But it is a weird name, what CFO trusts some email coming to them to sign a contract from PandaDoc?? DocuSign should go back to their roots; maybe raise your annual fee but don't charge per envelope! That's like charging for every 100 emails! What a ripoff.

Becky
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/11/2024

Unplug your printer!

Docusign helps us work more efficiently. I have used many similar apps and docusign is what I prefer.
I would never want to go back to analog documents. It's also earth friendly since there is no need to use paper or have printers, scanners, and fax using energy.

Pros

One of the most convenient services I have used. Uploading is easy because it works every time and it's very quick.
The mobile application is capable of sharing files by email or text message. Clients report that it is easy to use even if they are unfamiliar with the service. They will receive an email or text with a link, which prompts them to review and sign. Once they have I will be notified immediately. The emails rarely end up in the spam folder regardless of the provider the client uses. Another convenient quality of Docusign!
I love that I can upload my signature and simply apply it when needed. Accepts PDF and works with any type of document.
Docusign is affordable and has a free plan available for those who do not use it as
frequently. The free plan allows three signatures per day.

Cons

I would like Docusign to have the app autosave more frequently. I have lost progress on documents and drafts. It was quite frustrating but thats the only problem I ever ran into while using it.

jennifer
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
5
Customer Support
4

5
Reviewed on 16/01/2025

For a larger Scope of Business

I think it works great and is a safe route to getting what I need signed and returned to me.

Pros

That I can set up a contract or an invoice to be signed and send it right over with such ease.

Cons

For the needs of my organization, we are required to purchase a top-tier plan, even though the function I need is minimal.

Alternatives Considered

Adobe Acrobat Reader

Reasons for Switching to Docusign

Our CEO thought it would be a better fit for our organization

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