4.8
Overall rating
Reviews

4.8
Overall rating
Reviews

About Docusign

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible
Docusign Software - DocuSign Click
Docusign video
Docusign Software - DocuSign Click - thumbnail

Docusign pricing

Docusign has a free version and offers a free trial. Docusign paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Docusign

Docusign Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.7
Ease of Use
4.7
Customer Support
4.5
5 reviews of 8,546 View all reviews
Jon
Jon
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2023

Easily get documents digitally signed with speed.

It's easy for me to set up contracts to sign. It's easy for other people to execute on their desktop or mobile devices. This makes getting contracts completed easy for everyone.

Pros

This product was easy to implement. It features a lot of drag and drop elements for uploading contracts/documents. Drag and drop signature fields make setting up the document for sending for digital signing very easy.

Cons

I don't really have any dislikes. Docusign does everything I want. There's a new "template" feature I need to learn about. I'm sure it's really good but will take a little time to set up.

Alternatives Considered

RightSignature

Reasons for Choosing Docusign

I had Docusign before but did some work with another team that uses Right Signature. I was implementing a signature software and went back to Docusign. Excellent customer support, slightly easier to use. Prospect had easier times signing with Docusign. It seems to be more compatible with more devices overall.

Switched From

RightSignature

Reasons for Switching to Docusign

Excellent customer support, slightly easier to use. Prospect had easier times signing with Docusign. It seems to be more compatible with more devices overall.
Omi
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/04/2024

Easy to sign documents.

I really like it and think is helpful that you can go back a review previous documents.

Pros

When received the document, I was able to read and sign each part of the form.

Cons

The cost of this software is in a high range.

Lucien
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 15/05/2024

Docusign is a product that needs a lot of improvement

Overall a poor experience which ultimately led us to explore using PandaDocs as a replacement.

Pros

Docusign contract open tracking was really powerful for us because it empowered our sales team to follow up and close deals in real-time.

Cons

Docusign is not user friendly UX and extremely restricting when it comes to customisation. We were constantly struggling with clients who couldn't understand how to sign because of the poor UX/UI. In addition, we wanted to add a lot of customisation to our contracts to make them appear like pitch decks but this proved incredibly hard in Docusign. We weren't blown away by customer success and were genuinely surprised Docusign was the market leader at the time.

Anna
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/03/2024

Best signature and contract management

It's been great using this product- and many of the other organizations we contract with use DocuSign as well.

Pros

The ease of use- I am able to send out a document once, no matter how many signers there are. It's quite difficult to make a mistake.

Cons

I don't have anything negative to say about this product.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4
Reviewed on 05/05/2024

DocuSign has been smooth sailing for me.

Pros

When contractual documents are sent to me, I like how I am able to append my signature on them from the comfort of my web browser and send them back to the recipient, without necessarily even needing to download the DocuSign app.
This ease of being able to sign legal binding documents seamlessly from the comfort , of wherever I am, is while I love DocuSign.

Cons

Nothing for now. I use DocuSign to sign documents at least once a month and as far as I am concerned, it's been a smooth experience for me.

Related categories