About Docusign

Docusign helps organizations connect and automate how they prepare, sign, act on and manage agreements. Docusign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and more than a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives. Docusign helps your business: * Send, sign and track agreements quickly and easily * Boost customer satisfaction by providing a superior signing experience * Standardize the agreement process * Save time by reducing manual work * Increase accuracy of agreements * Integrate with your existing business systems Why companies everywhere choose Docusign: * Trusted by over a million customers and more than a billion users * 80% of agreements completed in 24 hours (44% in < 15 minutes) *Saves an average of $36 per document compared to traditional paper processes * 24/7 customer support * 350+ integrations and APIs *Docusign eSignature has the most 5-star reviews of any electronic signature product on Apple App Store, Google Play Store and Salesforce AppExchange * Docusign eSignatures are secure, lawful and court-admissible
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Docusign pricing

Docusign does not have a free version but does offer a free trial. Docusign paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Docusign

Docusign Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.7
Ease of Use
4.7
Customer Support
4.5
5 reviews of 8,600 View all reviews
Samuel
Samuel
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2022

The finest of electronic signatures Without difficulty and paper

Utilizing DocuSign has been amazing in every way. Without having to bother about printing, it's nice to be able to quickly email contracts and agreements. DocuSign's secure signing system also enables electronic signatures. I frequently use it since DocuSign has made it so simple and quick to review and sign the multiple agreements files and contract papers we must give to our clients. It also saves us a ton of time and protects the environment by avoiding the use of a pen and paper. DocuSign is a tool that I absolutely enjoy using.

Pros

I have the ability to communicate legally binding papers to anybody, anywhere. They don't require that I see them in person or access my business computer at the workplace. Anywhere you want! Make adjustments using templates and save them for later use. It's quite practical to utilize some third-party apps with Docusign. The security and ease of usage are excellent for use with legal documentation.

Cons

The commercial version of DocuSign is more expensive than the alternatives, and I didn't utilize it until the business collaborated with them to make it available to all outside salespeople. For the essential functions of electronically signing a document via a touchscreen or smart device, there are less expensive and free apps available. DocuSign can also be difficult to use because of a function for setting up signatures that takes a long time and isn't truly essential, but you don't immediately realize it.

Katie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 13/08/2024

Incredible API Integrations for Seamless Sending and Signing

We have been a docusign customer for years. We currently use docusigns API integrations with our proprietary CRM to allow our clients to send envelopes for signatures to their customers.

Pros

DocuSign is the most credible and reliable esign software in the industry. It offers the best interface for both senders and signers, and has incredible back end features to manage documents.

Cons

Pricing is expensive, although its worth it.

Dove
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
3

3
Reviewed on 17/08/2024

Price disproportionate for coaching business

I originally loved docusign and thought of them as the go-to company for capturing an online signature. But, unless you are capturing hundreds of signatures per month the price is disproportionate.

Pros

the functionality is excellent. I could eventually get help through phone customer service.

Cons

They changed the price. Didn't let you know in advance. And, the price for outrageous for the amount of signatures I need per month for a small business.Also they keep emailing once I've unsubed. Also, support was not helpful about this issue and I just kept getting emails for months about it.

Alternatives Considered

SignWell and Tableau

Reasons for Switching to Docusign

cost/ signature. Price went up and was disproportionate to the amt of signatures I needed.
Andy
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/06/2024

Expensive but reliable

Pros

Being able to securely digitise legal forms has been most helpful.

Cons

The cost and limits on licensing is a bit restrictive.

Alternatives Considered

Jotform Sign

Reasons for Switching to Docusign

A quick process was needed and Docusign is an industry lead.
Sharon
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/09/2024

Easy. Reliable. Familiar.

Easy to use. Same as the pros that I listed.

Pros

Easy to use. Reliable. Familiar. Most people are used to the DocuSign brand so trust is more easily built with recipients.

Cons

Pricing. Would like more limited price options because I don't use it often--just often enough to use up the free trial and need a few more.

Alternatives Considered

SignWell

Reasons for Switching to Docusign

I was familiar with DocuSign when I started out.

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