---
description: Review of Membit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Membit | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Membit](/software/367828/membit)

# Membit

Canonical: https://www.softwareadvice.co.uk/software/367828/membit

> For compliant, monitored employee WhatsApp.

Membit Compliant Conversation Platform makes employee’s personal communication channels like WhatsApps compliant and efficient. 

Customers expect personal and immediate service but businesses require stricter regulatory oversight. This tension causes bottlenecks and creates compliance risks. 
Organizations can’t afford to ignore speed or compliance: They need a technological bridge to harness the power of digital  channels, with organizational oversight. One that is flexible to the ever-expanding customer needs while providing full visibility to regulators and the organization. 

Membit’s Compliant Conversation Platform ensures customer conversations are compliant and efficient. It automatically captures, integrates and empowers customer-conversations from employee's personal WhatsApps and chats. Customer conversations are synced to corporate CRMs and employees save time with capabilities like request routing, automation and tagging. 

It provides a flexible way to leverage employees personal messaging and provide the compliance, visibility and efficiencies organizations demand. The platform is: 
Easy -Customers and employees keep using their same WhatsApp 
Visible - All customer conversations synced to your CRM 
Faster - Automatic workflows and routing speedup sales and service 

Customer-facing teams in banking, insurance, automotive and telco rely on Membit for 
-100% compliance,
-saving admin work by 80% and 
-delivering 100% corporate visibility.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Membit
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Membit offers 4 packages: Standard, Premium, Enterprise and Customized
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 203 more

## Features

- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Augmented Analytics
- Automated Responses
- Automated Routing
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Communication Management
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software)
- [Chatbot Software](https://www.softwareadvice.co.uk/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.uk/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Pipedrive](https://www.softwareadvice.co.uk/software/321306/pipedrive) — 4.5/5 (3042 reviews)
3. [Tidio](https://www.softwareadvice.co.uk/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Sobot](https://www.softwareadvice.co.uk/software/524506/Sobot) — 4.9/5 (92 reviews)
5. [Crisp](https://www.softwareadvice.co.uk/software/162277/crisp) — 4.6/5 (147 reviews)

## Reviews

### "Very strong for collaborating with customers" — 4.0/5

> **Jake** | *8 September 2022* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: The team loves the fact that they can use their same chat solutions   the additional features make this a bonus. Adoption was super easy and we can see everything in Salesforce
> 
> **Cons**: The fact that i discovered only a while ago\! This helps me keep an eye on everything,
> 
> Easy

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### "Amazing tool for WhatsApp chats visibility" — 5.0/5

> **Yehuda** | *22 September 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The super easy deployment, and automatic synching to the CRM
> 
> **Cons**: Groups are not supported yet. I'm looking forward to the next version that includes them

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/367828/membit)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/367828/membit> |
| en | <https://www.softwareadvice.com/customer-communications-mngt/membit-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/367828/membit> |
| en-GB | <https://www.softwareadvice.co.uk/software/367828/membit> |
| en-IE | <https://www.softwareadvice.ie/software/367828/membit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/367828/membit> |
| fr | <https://www.softwareadvice.fr/software/367828/membit> |

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