About Quill

Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time. Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform. Quill comes with an application programming interface (API), which lets businesses integrate the system with several third-party platforms including Redbrick Solutions, NetDocuments, FormEvo and Bundledocs. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.
Quill Software - Quill dashboard
Quill Software - Quill document editor
Quill Software - Quill payment processing
Quill Software - Quill dashboard - thumbnail
Quill Software - Quill document editor - thumbnail
Quill Software - Quill payment processing - thumbnail

Quill pricing

Quill does not have a free version. Quill paid version starts at £30.00/month.

Starting Price:
£30.00/month
Free Version:
No
Free trial:
No

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Quill Reviews for UK Users

Feature rating

Value for Money
3.9
Functionality
3.9
Ease of Use
4.0
Customer Support
4.3
5 reviews of 21 View all reviews
Andrew
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2022

Wish we had found Quill earlier.

The main benefit to us as been making the transition to going paperless not just a possibility, but a success that has led to other efficiencies.

Pros

We moved to being fully paperless 6-12 months ago. Quill has been essential in making that transition possible. I wish we'd found Quill and gone paperless many years earlier. The system is intuitive and easy to navigate. Organising documents, e-mails, etc is automated and Quill set up standard document folder for us which are all different for different areas of law. It all feels tailored to us and our needs rather than using software designed for someone else that doesn't quite fit. The support team are great too. Very quick and responsive. Legl integration is awesome for sending clients a link to pay a bill safely and securely within minutes.

Cons

There's the odd quirk from time to time but Quill work quickly to sort these out.

Response from Quill

Thank you so much for choosing Quill! it's great to see your feedback and we look forward to helping your firm succeed in the future.

Replied 05/06/2023
Talvinder
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2022

Brilliant Software

Excellent and improved the management and functions throughout the firm.

Pros

The most impacting features are the cased management and the integration with Office 365.

Cons

The fields can be limited and not always relevant to the case.

Alternatives Considered

LEAP

Reasons for Switching to Quill

The functionality and accounts system and the overall integration with the Office 365.

Response from Quill

It's great to see the results of our product development investment in our DocsHub document management tool, which integrates MyQuill with the MS Office suite amongst other system features - in reviews such as yours. And, our software development investment continues apace - for a future-proofing promise.

Replied 03/01/2023
Elena
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
3

3
Reviewed on 12/12/2022

Probably Good for those who are already established

At the moment, whether it’s my lack of experience, the lack of user friendliness of the system or a combination of both, I do not feel that Quill is suiting my business.

Pros

The case management docs hub and ease of populating fields/templates that work really well.

Cons

Not ideal for new businesses. Unfortunately I have not found it very user friendly as a beginner. There is no manual provided. The help guides are extremely basic and don’t assist a great deal, also they have not all been updated to correspond with the updated software. I have found that I’m spending a great deal of time trying to navigate the system rather than doing fre earning work and as a sole trader this is highly problematic. It is not possible to create documents in the system, you have to download to work on letters then upload again which takes space on your computer’s memory, equally, it is not possible to amend a document in your docs hun without downloading the document again and amending on your desktop before uploading. When time recording you have to physically select the latest fees, it does not do so automatically. It doesn’t seem as though it is geared towards criminal firms, there are courts missing from the lists and the codes don’t seem to correspond (for instance on a criminal investigation you are required to enter mags classifications).

Alternatives Considered

LEAP and Clio

Reasons for Switching to Quill

Pricing
Steve
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/06/2021

Does what it says on the tin.

Minimal training required for staff to use. Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.

Pros

Reliable control of all client monies and transactions

Cons

Report function. bit muddled, Title and date issues in report printing and some reports do not work.

Response from Quill

Hi Steve, we are so pleased to hear your positive feedback about our onboarding and training team, they will be chuffed to see this. We have shared your feedback on reporting and this is on our product development team's radar already as an area of improvement. They will also be in touch!

Replied 14/07/2021
Sajid
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/06/2021

Quill is a breath of fresh air

Pros

It's a practical piece of software not sold by a massive marketing budget but the fact that it does what most small to medium firms need in terms of accounts and case management. The accounts and case management can be used independently of each other. Add ons are not constantly being pitched to you and in the 3 years I known Quill we never have been held over to upgrade or increase cost.

We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.

Cons

A chat function within the software for support would be helpful

Response from Quill

Hi Sajid, thanks so much for your honest review - we like to let our product speak for itself and are pleased to have you as a long-standing customer. We will share your thoughts on chat with support, it is something we're exploring already!

Replied 14/07/2021

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