--- description: Review of XOi Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: XOi | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [XOi](/software/366841/xoi-vision) # XOi Canonical: https://www.softwareadvice.co.uk/software/366841/xoi-vision Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/366841/xoi-vision?page=2) > XOi is a data-driven field service enablement solution that helps service businesses digitize jobsite workflows, centralize asset intelligence, and connect field and office teams with real-time insights. Built for commercial and residential providers, it supports contractors, technicians, manufacturers (OEMs), distributors, and asset owners within a shared, asset-centric ecosystem. Technicians use XOi to access and contribute to a centralized knowledge base, capture visual documentation, and complete guided workflows that promote consistency and compliance. Office teams gain real-time visibility into field activity, structured service histories, and integrated communication. Sales and operations leverage asset intelligence enhanced by enriched data, visual reports, and site documentation to support accurate quoting, surveys, and long-term capital planning. Core capabilities include OCR dataplate capture for asset identification, standardized checklists, shared knowledge and service history, and dashboards for job, technician, and asset performance. XOi turns jobsite data into actionable insight to enable faster service, fewer callbacks, and greater transparency across the service lifecycle. > > Verdict: Rated **4.9/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 36 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: XOi Technologies - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Checklists - Commercial Properties - Communication Management - Content Library - Customer History - Customisable Branding - Customisable Forms - Customisable Reports - Dashboard - Data Import/Export - Document Management - Document Storage - Email Alerts ## Integrations (15 total) - Access Coins - Ascente - DATABASICS Time & Expense - Davisware - FieldConnect - Interplay Learning - Jonas Construction Software - MSI Workforce Management Software - Operix - PENTA Enterprise Construction Management - Quadra - ServMan - ServiceTitan - ServiceTrade - WennSoft ## Support Options - Knowledge Base - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Knowledge Base Software](https://www.softwareadvice.co.uk/directory/3898/knowledge-base/software) - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) - [Electrical Contractor Software](https://www.softwareadvice.co.uk/directory/3965/electrical-contractor/software) - [Equipment Maintenance Software](https://www.softwareadvice.co.uk/directory/405/equipment-maintenance/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (417 reviews) 2. [BuildOps](https://www.softwareadvice.co.uk/software/426830/buildops) — 4.5/5 (160 reviews) 3. [ServiceTitan](https://www.softwareadvice.co.uk/software/155551/servicetitan) — 4.3/5 (325 reviews) 4. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 5. [Limble](https://www.softwareadvice.co.uk/software/34626/limblecmms) — 4.8/5 (743 reviews) ## Reviews ### "Xoi is a top tier product" — 5.0/5 > **Nathan** | *20 December 2024* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The XOi team is focused on providing service and a product that meet the needs of their customers. They truly focus on what is important for their customers versus what they want to produce. > > **Cons**: Cons are always tough with a top performing organization. Speed of updates could be quicker, but I understand there is a desire to provide a product that works as expected and bugs are few and far between > > XOi has been a great partner. The service team and \[sensitive content hidden\] have been outstanding. Anytime we have had something within the program that does not work as expected, the team has assisted and provided the necessary information to help us resolve or understand the situation. ----- ### "XOi: The Field Data Game Changer" — 5.0/5 > **Denny** | *19 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the power behind the data captured. The OCR technology used to grab the equipment data asset tag to pull back the unit information is a game changer. > > **Cons**: We love conditional logic, but the way it currently works—serving up another workflow for the technician to complete as opposed to just adding questions based on the answer provided previously—makes the flow clunky on IFTTT questions, where the next question is dependent on the answer of the previous. > > The experience with XOi has been excellent. The team is great to work with, the company is always thinking of better and new ways to do things, pivots quickly based on customer needs, and has a great roadmap for the future (and has historically met those timeline dates). ----- ### "Great product very expensive" — 3.0/5 > **Brett** | *12 December 2023* | Consumer Services | Recommendation rating: 4.0/10 > > **Pros**: I really like the data management aspect and ability to easily store job information, visually > > **Cons**: All functionality is add on after add on. The low level cost vs value is ok but as you add or want to add the more helpful features the value quickly gets over taken by the high monthly cost. > > It’s an ok tool but overall the price exceeds its value. On the low end it’s a more robust and easily organized and sorted video and picture storage. The real power is in the service bulletin, tech support and other advanced features. However, the monthly cost is prohibitive with the advantage features, therefore cause a price to value disparity. ----- ### "XOi - Adapting to the Future" — 5.0/5 > **Clay** | *19 December 2024* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: The multi-point information pulled off of dataplate captures, the ease of use of the software, and the willingness of the company to add new features to adapt to their client's needs. > > **Cons**: That each job can only hold up to about 150 workflows before you start running into major issues, that there is no way to group or sort workflows based on criteria, and that there is no way to template steps in order to facilitate building workflows quicker in the future. > > Overall, it has been extremely positive, and it is a wonderful program with talented, hardworking people behind it. They have listened to our questions and concerns and have adapted every time. They are constantly evolving and the XOi of today will not be the XOi of a year from now. I am constantly amazed by their progress, their ingenuity, and their willingness to delight their customers and clients. This company will continue to change the face of the service industry for many years to come and I am excited that we are a part of that. ----- ### "XOI-The Gift that Keeps on Giving" — 5.0/5 > **Stacy** | *19 December 2024* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: I love that XOI allows our customer to be part of the repair from beginning to end. As a customer you can save the time of following a technician around and asking them to explain your situation. Our customers can use this tool when questioning a repair or a billing easily. Putting visuals to an explanation is always a plus\! I also love how easy it is to contact anyone from the company if I have questions about a workflow or technical difficulties. It is refreshing to find a company that stands behind their product and always willing to lend a helping hand. > > **Cons**: The only con I could think of is, I myself would love a paper manual. That is simply a personal con. Everything is at your fingertips on-line and any problems that occur can be found by checking the on-line directions. > > Our overall experience with XOI has been positive and rewarding. Our customers appreciate the visual aspects. Even when they don't understand the HVAC/Plumbing industry the level of detail and pictures help explain the situation giving context and a wealth of information rather than just an explanation that may sound foreign to those not familiar to the problem or solution to the problem. The simplicity of reaching out for help with anything XOI related is a huge bonus. It gives us all the confidence to stand behind the service we provide to our own customers. We applaud the excellent customer service XOI has given us. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/366841/xoi-vision?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/366841/xoi-vision) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data