Practice Fusion

3.7
Overall rating
Reviews

3.7
Overall rating
Reviews

About Practice Fusion

Founded in 2005, Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified. Since the solution is cloud-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records and charting during the patient encounter. Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine and many more. Practice Fusion's account managers and support specialists are available by live chat, phone or email, and there's a learning center and help forum for users seeking independent learning.
Practice Fusion Software - Manage online appointments
Practice Fusion Software - Patient Fusion
Practice Fusion Software - Online check-in
Practice Fusion Software - eRx
Practice Fusion Software - ICD-10 charting
Practice Fusion Software - Lab results
Practice Fusion video
Practice Fusion Software - Manage online appointments - thumbnail
Practice Fusion Software - Patient Fusion - thumbnail
Practice Fusion Software - Online check-in - thumbnail
Practice Fusion Software - eRx - thumbnail
Practice Fusion Software - ICD-10 charting - thumbnail

Practice Fusion pricing

Practice Fusion has a free version and offers a free trial. Practice Fusion paid version starts at US$149.00/month.

Starting Price:
US$149.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Practice Fusion

Practice Fusion Reviews for UK Users

Feature rating

Value for Money
3.8
Functionality
3.5
Ease of Use
3.9
Customer Support
3.2
5 reviews of 424 View all reviews
Michael
Michael
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2018

Practice Fusion is so easy to use and I create my own templates that fits my Chiropractic...

The streamline of my notes and the ease of using this program. I like customizing my notes based on my practice. The customer service is impeccable. I have already referred many friends to PF.

Pros

The ease of using this software and I get to create my own templates which I love. I have been using this software for over two years and it keeps getting better. Plus it's complimentary with CMS.

Cons

I understand that information are being updated daily and it's hard for the folks to update everything on the site. There are still clicks that don't have the required informations that is needed. I'm sure it's coming!

Alexandra
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 22/03/2023

Solid Software

I like practice fusion for my smaller clients that are not looking to grow or expand their practice. I would not recommend for extremely high volume or high complexity specialties.

Pros

Practice Fusion is a great software for smaller practices that don't need all the bells and whistles. It is very affordable and easy to set up.

Cons

The customer service is terrible and it is very difficult to get a live person. They do have a lot of support videos but sometimes you need to speak with someone when you cannot find what you are looking for or none of the support videos are addressing your needs.

Alternatives Considered

Tebra and AdvancedMD EHR

Reasons for Switching to Practice Fusion

The price point was great and was a solid software for smaller clients.
Connie
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
1
Ease of Use
2
Customer Support
1

2
Reviewed on 26/03/2021

Practice Fusion woos

They are in LA so you have no support until 11 am or 12 pm if you are in the midwest or east. Virtually no speaking support at all. Constantly cant get in and have to get a new password. Puts you way behind . You have a person that is suppose to let you in your account but may not be available. It is cheap but recently raised their rates by 50% without giving any added features. Patient portal is hard to access. The self scheduler is non existent . Patients have to remember a full website address to access. They do not help with the QPP constantly wanting you to redue depression screens and diabetic screens that you already did. So there health maintaince is horrible as is getting labs and investigations to the chart in the patients chart. Lots of extra time. Non existent IT

Pros

Cheap, although they just raised their prices by 50% with no added features.

Cons

No support, now Allscripts owns. They recently increased the monthly fee by 50% but not giving any new features. Templates are a joke. They are not coordinated with P aware or any state prescription service . Still they could not get the labs around me to put them in my charts. Its impossible to up load anything without a hassle. They keep raising the prices and offering less. My billers could never access and you cant talk to anyone they send you instructions in an email. I have to pay for 4 providers when I am only one. Multiple times its down and unusable. They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now allscripts owns the company. The referral process is a joke. They only send the face sheet and you still have to fill out all the referral information. Everything is extra now.

Harlan
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2020

Manage patient records

From the beginning, Practice Fusion allowed our practice to fully switch to government mandated electronic medical records. And with that switch it allowed us to earn rewards from the government. As practice fusion has grown, we have grown with it. Although no longer free, it does offer a free 2 week trial period with out having to even put in a credit card number. I highly recommend you give it a try!

Pros

I was an early adopter when this software was offered free. For a small practice that was vital in getting us to switch to electronic medical records.

Cons

As crazy as it sounds, that fact that it was originally offered free made it seem like it was just Cheap That could not be further from the truth!

Alternatives Considered

EpicCare

Reasons for Switching to Practice Fusion

The choice was easy, Practice Fusion was free!
Shannon
Shannon
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 07/05/2018

now expensive EHR for features

it was a nice switch after paper charting

Pros

I used to love PF, as it was free to use, and was easy to fax/ email chart notes to other providers. it has easily customization templates, and can integrate billing, and help you catch chart notes with no super bill submitted pretty easily

Cons

I do not like the new pricing structure. It is much more expensive than similar EHRs, and the interface is not as nice, or as easy to use across modalities.

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