Practice Fusion

3.7
Overall rating
Reviews

3.7
Overall rating
Reviews

About Practice Fusion

Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified. It is designed to help independent medical practices operate more efficiently. It provides a streamlined and user-friendly solution to help clinicians focus on their patients. The Practice Fusion EHR offers features to simplify daily operations. The system provides customizable chart notes and templates to save time during charting. It also has a patient summary view that gives clinicians key information at a glance. The EHR facilitates seamless e-prescribing, allowing providers to manage prescriptions, including controlled substances and those requiring prior authorization, all within the platform. Practice Fusion also seamlessly integrates with over 500 lab and imaging centers, enabling easy ordering of tests and sharing of results with patients. To help practices navigate quality initiatives, Practice Fusion includes dashboards to track progress on measures such as MIPS. The company also provides expert support and educational resources to guide clinicians through these requirements. As a cloud-based EHR, Practice Fusion ensures practices can stay on the leading edge of care without the burden of managing IT infrastructure. There are no software installations, and the system receives automatic updates. Practice Fusion also excels in facilitating efficient information exchange through seamless connectivity with local pharmacies, laboratories, imaging centers, and other integrated tools within the EHR platform. This feature allows providers to electronically prescribe medications from a network of pharmacies, order tests from a variety of lab and imaging centers, and connect with health information exchanges and immunization registries for comprehensive patient care coordination. Additionally, the platform offers flexible billing options with industry-leading partners to help practices get paid faster and simplify participation in quality initiatives by tracking progress, submitting reporting data to CMS, and accessing expert support and educational materials for navigating quality measures effectively. Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine and many more. Practice Fusion's account managers and support specialists are available by live chat, phone or email, and there's a learning center and help forum for users seeking independent learning.
Practice Fusion Software - Practice Fusion manage online appointments
Practice Fusion Software - Practice Fusion dashboard
Practice Fusion Software - Practice Fusion online check-in
Practice Fusion Software - Practice Fusion eRx
Practice Fusion Software - Practice Fusion ICD-10 charting
Practice Fusion Software - Practice Fusion lab results
Practice Fusion video
Practice Fusion Software - Practice Fusion manage online appointments - thumbnail
Practice Fusion Software - Practice Fusion dashboard - thumbnail
Practice Fusion Software - Practice Fusion online check-in - thumbnail
Practice Fusion Software - Practice Fusion eRx - thumbnail
Practice Fusion Software - Practice Fusion ICD-10 charting - thumbnail

Practice Fusion pricing

Practice Fusion has a free version and offers a free trial. Practice Fusion paid version starts at US$149.00/month.

Starting Price:
US$149.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Practice Fusion

Practice Fusion Reviews for UK Users

Feature rating

Value for Money
3.8
Functionality
3.5
Ease of Use
3.9
Customer Support
3.2
5 reviews of 435 View all reviews
Latrice
Latrice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2018

I've been using Practice Fusion for a little over a year and I'd have to say it's so easy to...

The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.

Pros

What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.

Cons

Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

Erin
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/08/2024

Practice Fusion

Great. We recommend to all our doctors who are looking for a better system.

Pros

Practice Fusion is easy to use and a great way to keep electronic records. I love that it's web-based so I can get to it from anywhere.

Cons

There is not really anything I don't like about it.

Alternatives Considered

AdvancedMD EHR

Reasons for Switching to Practice Fusion

Easier to use and implement across the practice.
Maureen
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
3
Customer Support
1

1
Reviewed on 16/12/2024

Lousy customer service, not worth it

I am unable to talk to a live person. My current position in their call queue could be 1 and I will still be on hold forever. When you call, they are always on holiday, or at lunch, or they don't answer. Live chat always says "No agents available." And they only respond to the tickets that are not about errors they have made. If it's about their customer service, they don't answer.

Pros

The pricing is reasonable. The system has the basics of what's needed to document patient records.

Cons

The system lacks customizable reporting, layouts, and functionality in pretty much all areas of the EHR. For the cost, I can live with no customization. However the customer service is so lacking in this company that it will cause me to find another system when my renewal is up. They don't answer the phones, the live chats are non existent. They are selective on which tickets they respond to. Worst customer service I have dealt with in a very long time. Not worth the savings in cost.

Alternatives Considered

Tebra

Reasons for Switching to Practice Fusion

Cost and recommendation from someone I knew
NICHOLAS
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
2
Customer Support
5

3
Reviewed on 24/10/2024

It's "OK", not "Awesome"

Worked great for me for my first few years in practice.

Pros

The free version was ideal. Easily create templates and document patient encounters.

Cons

Doesnt track metrics visit to visit. You have to know what you're doing to make sure you're documenting correctly.

Alternatives Considered

Bulletproof Chiro

Reasons for Switching to Practice Fusion

I started with Practice fusion and switched to bulletproof
SHANNON
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/11/2024

Highly Recommended EHR

My overall experience has been stellar. We switched over from a different platform and I'm so glad we did.

Pros

It's easy to use. It has a lot of extra features that make a record keeping easy. Highly recommend to anyone.

Cons

The Times that they choose to do their scheduled maintenance.

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