About Practice Fusion












Practice Fusion pricing
Practice Fusion has a free version and offers a free trial. Practice Fusion paid version starts at US$149.00/month.
Alternatives to Practice Fusion
Practice Fusion Reviews for UK Users
Feature rating

- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
I've been using Practice Fusion for a little over a year and I'd have to say it's so easy to...
The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.
Pros
What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.
Cons
Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Practice Fusion
Great. We recommend to all our doctors who are looking for a better system.
Pros
Practice Fusion is easy to use and a great way to keep electronic records. I love that it's web-based so I can get to it from anywhere.
Cons
There is not really anything I don't like about it.
Alternatives Considered
AdvancedMD EHRReasons for Switching to Practice Fusion
Easier to use and implement across the practice.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Lousy customer service, not worth it
I am unable to talk to a live person. My current position in their call queue could be 1 and I will still be on hold forever. When you call, they are always on holiday, or at lunch, or they don't answer. Live chat always says "No agents available." And they only respond to the tickets that are not about errors they have made. If it's about their customer service, they don't answer.
Pros
The pricing is reasonable. The system has the basics of what's needed to document patient records.
Cons
The system lacks customizable reporting, layouts, and functionality in pretty much all areas of the EHR. For the cost, I can live with no customization. However the customer service is so lacking in this company that it will cause me to find another system when my renewal is up. They don't answer the phones, the live chats are non existent. They are selective on which tickets they respond to. Worst customer service I have dealt with in a very long time. Not worth the savings in cost.
Alternatives Considered
TebraReasons for Switching to Practice Fusion
Cost and recommendation from someone I knew- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It's "OK", not "Awesome"
Worked great for me for my first few years in practice.
Pros
The free version was ideal. Easily create templates and document patient encounters.
Cons
Doesnt track metrics visit to visit. You have to know what you're doing to make sure you're documenting correctly.
Alternatives Considered
Bulletproof ChiroReasons for Switching to Practice Fusion
I started with Practice fusion and switched to bulletproof- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Highly Recommended EHR
My overall experience has been stellar. We switched over from a different platform and I'm so glad we did.
Pros
It's easy to use. It has a lot of extra features that make a record keeping easy. Highly recommend to anyone.
Cons
The Times that they choose to do their scheduled maintenance.