About Jobber

Jobber is a cloud-based field service management solution designed to help small and midsize service businesses streamline operations, manage teams, and provide exceptional customer service all from a mobile app or desktop dashboard. Supporting various service industries, Jobber offers an integrated CRM, real-time scheduling and dispatching, expense tracking, invoicing, and online booking. Tools include a self-service client hub, quoting, client reminders, and automated emails. With Jobber’s AI-powered tools, such as Jobber Copilot, teams get a business coach in the back pocket, offering tailored advice to tackle unique challenges. This allows managers to focus on growing the business while providing a seamless experience for clients. Jobber’s marketing tools also help administrators stay engaged with customers and attract new ones through automated email campaigns, referrals, and reviews. Within job management, Jobber offers client management, flexible scheduling and dispatching, invoicing, and follow-up functionalities. Additionally, the software provides customer service features such as online booking, client hub, customer communications, and customizable job forms. For business operations, Jobber offers tools for quoting and follow-ups, credit card processing, reporting, marketing, and AI-based tools. The software caters to various industries including cleaning, green services, and contracting, and provides resources such as Jobber Blueprint, a program tailored for businesses at every stage. Jobber also emphasizes community interaction through events and grants, as well as support resources like articles, videos, and step-by-step instructions. With a focus on helping businesses win more jobs, Jobber provides features for sending impressive quotes, efficiently completing jobs, and implementing insightful marketing tools. Jobber’s app, available on iOS and Android, lets operators track job progress in real-time, manage recurring contracts, assign teams, and create professional invoices using customizable templates. Integrations with payment apps, such as Stripe and PayPal make invoicing and e-payments a breeze, ensuring businesses get paid faster.
Jobber Software - Jobber send quotes
Jobber Software - Jobber job scheduling and assignment
Jobber Software - Jobber track performance
Jobber Software - Jobber copilot
Jobber video
Jobber Software - Jobber send quotes - thumbnail
Jobber Software - Jobber job scheduling and assignment - thumbnail
Jobber Software - Jobber track performance - thumbnail
Jobber Software - Jobber copilot - thumbnail

Jobber pricing

Jobber does not have a free version but does offer a free trial. Jobber paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Jobber

Jobber Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.5
Customer Support
4.6
5 reviews of 976 View all reviews
Martin
Martin
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/03/2024

Great Software

Very good software, i have spoken to them several times regarding learning the new features and explaining how we use the software. They are very approachable and willing to listen to ideas for improvement and feature requests to make running a buisness easier.

Pros

It’s flexibility to our multi trade business it allows us to customise to sure each and every type of servcies, from regular window cleaning to one-off big construction projects.

Cons

I feel the limit on the number of users should be higher considering the amount you pay on the top tier plans. You can add additional users at additional cost which i don’t feel is priced low enough. I also feel that some of the new features they are implementing should not be additional cost and should be included as part of the grow plan.

Alternatives Considered

Tradify

Reasons for Switching to Jobber

Felt these other products catered to a single trade businesses like sole window cleaning activity’s rather than multi trade.
Arun
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/12/2024

Love & Hate Relationship with Jobber

The Software works for us. Does 80% of the tasks we want to accomplish for running the business. But at the same time, we wish there was some way to provide some feedback and get some improvements to the software.

Pros

Simple to use, good workflow, good mobile phone app, good technical support.

Cons

- Poorly designed 'user interface'. Not very intuitive.
- Lots of 'Bugs' and 'Bites" in the software. Many limitations too.
- Poor integration with QuickBooks online and Company Cam.
- No easy way to give feedback & recommend improvements

Alternatives Considered

Aspire and Arborgold

Reasons for Choosing Jobber

SingleOps was very difficult to use and very "buggy" piece of software.

Switched From

SingleOps

Reasons for Switching to Jobber

Easy of use, Cost and prior experience in using Jobber

Response from Jobber Software

Hi Arun, thank you for this review. We are happy to hear the app, and overall workflow has been working well for your company's needs. Our Support team would love to hear more about how Jobber could improve the interface, and we always want to resolve anything that is not working as expected. Please don't hesitate to reach out to 1-888-721-1115, option one or [email protected]

Replied 24/01/2025
Megan
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 11/01/2025

Good stepping stone software for home service businesses

Their support is relatively fast to get help or an answer. I was quite disappointed though that a Canadian company doesn't charge in Canadian dollars for its Canadian clients. That was something I was excited about when I switched to them but realized the rep for my demo misinformed me. Jobber was a good stepping stone for us, but ultimately switching to an industry-specific platform was a much better option for us in th belong run.

Pros

I do like that it is very user-friendly and easy to learn for all users

Cons

Lack of reporting available for managers/owners to look at and analyze data

Response from Jobber Software

Hi Megan, thank you for this review! We are happy to hear Jobber was user-friendly, easy to learn, and our Support Team was effective. We are sorry for any confusion around the currency we bill in. Our Support Team would be happy to take a closer look at how we can ensure your company is getting the most value from the subscription. Please reach out to our Support team at 1-888-721-1115, option 1 or [email protected]

Replied 04/02/2025
Carla
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

I can't imagine going back to the time "before" Jobber.

It was really hard for my and my manager to fully learn and then immerse our company into Jobber parameters. We are there now and still finding ways to use the tasks, events, reminders etc to help us keep things running smoothly

Pros

Jobber enables my company to retain more information and service more client homes. With Jobber's help, we have been able to build 40% more business this year over last year. I don't think we could have done that without the software to manage it all. Payments come in quickly, we have less cancellations due to the reminder notifications. Tipping has gone way up with the tip feature in Jobber payments. We likely win more bids due to the professional appearance of Jobber. It has upped our communication with clients to a higher level. Integrates well with our reviews program in NiceJob. The request form is so valuable to us as we have it connected to our website and it funnels leads in the back door. The benefits are many and the pain points few.

Cons

sync errors with Quickbooks are many, automated job timers don't function for us so we can't use that portion of the system, sometimes the tipping function is hard to find for our customers and they end up not tipping, automated reminders cannot be cancelled or retrieved short notice, several other little things but these are on the top of our list

Alternatives Considered

The Service Program

Reasons for Switching to Jobber

it was too long ago to remember. Features matched up to what we wanted and we probably did some asking around in Facebook groups online

Response from Jobber Software

Hi Carla, what a fantastic review! Thank you for sharing your success; 40% growth is huge. It is awesome to see a reduction in cancellations with increased client communications! Please don't hesitate to reach out to our Support team at 1-888-721-1115, option 1, or [email protected]. We would love to troubleshoot any issues with Quickbooks Online errors or customer tips.

Replied 29/11/2024
Christopher
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2025

Jobber Review - Premiere Roofing

My experience with Jobber has been 90/100.

Pros

Jobber is incredibly user friendly. This can make it easy to train new employees and that is a plus!

Cons

I wish there was more customization available to make custom workflows and email templates for the custom workflows.

Alternatives Considered

JobNimbus and AccuLynx

Reasons for Switching to Jobber

We were already familiar with jobber as a company. Acculynx was a bit less user friendly for some individuals.

Response from Jobber Software

Hi Christopher, thank you for this 10/10 review! We love to hear Jobber is user-friendly. We would love to hear more about how Jobber can simplify your life with automation and customized workflows. Please reach out to our Support team at 1-888-721-1115, option 1 or [email protected] so we can learn more!

Replied 15/02/2025

Related categories