--- description: Review of Missing Link Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Missing Link | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [Missing Link](/software/365727/missing-link) # Missing Link Canonical: https://www.softwareadvice.co.uk/software/365727/missing-link Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/365727/missing-link?page=2) > So, you need to find the perfect B2B e-commerce solution. Smart move\! However, despite rapid uptake and normalisation of e-commerce as a top B2B sales channel, this remains a complex and often daunting task. Regardless of your industry, the following are important considerations that will help you achieve maximum ROI on your e-commerce investment: How do your customers currently order? How will you get them to migrate to an online store? How simple or complex is your ordering process? Is it just a straightforward product lookup, find product, add to basket and order - or is it a bit more complicated? Do you have multiple configurations, a workflow process, multiple options, supporting products, etc? Do you have customer-specific pricing? How do you incorporate data from your ERP/Accounting system? For example, stock on hand, credit limits, discounts, returns etc. How do you integrate the orders into your ERP/Accounting system? Would you need to integrate into third-party logistics (3PL), for scheduling, tracking and tracing of deliveries? Do you have a solution for customers that have their own portal that they want you to connect to? What about customers that would like to automate their ordering? Can your sales staff intercept the order for upselling? And what parameters should trigger interception? Is it a tool that your call centre could use to place orders on behalf of the customer? Is this part of an omnichannel strategy? Can your reps access the information they need? Some, if not all of the above issues, could become a headache if not considered and provisioned for. At M2North, we have the experience and history in rolling out e-commerce solutions to companies across the globe, from SME's to large enterprises. We are so confident, that we offer a money-back guarantee. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: IRJ ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is based on company requirements, we charge a once off flat fee, and a monthly subscription fee based on usage. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Angola, Botswana, Canada, Ireland, Kenya, Mozambique, South Africa, United Arab Emirates, United Kingdom, United States ## Features - API - AS2 Capability - Accounting Integration - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Automated Scheduling - Billing & Invoicing - Bulk Ordering - Catalog Management - Compliance Management - Contract Lifecycle Management - Customer Accounts - Customer Management - Dashboard - Data Aggregation and Publishing - Data Capture and Transfer - Data Connectors - Data Extraction ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) - [Data Integration Tools](https://www.softwareadvice.co.uk/directory/3304/data-integration-tools/software) - [Procure to Pay Software](https://www.softwareadvice.co.uk/directory/4436/procure-to-pay/software) - [EDI Software](https://www.softwareadvice.co.uk/directory/3413/edi/software) - [B2B eCommerce Platform Software](https://www.softwareadvice.co.uk/directory/4328/b2b-ecommerce-platform/software) ## Alternatives 1. [TrueCommerce EDI Solutions](https://www.softwareadvice.co.uk/software/159751/truecommerce-edi-solutions) — 4.3/5 (535 reviews) 2. [Cin7 Omni](https://www.softwareadvice.co.uk/software/32033/cin7) — 4.3/5 (600 reviews) 3. [Webgility](https://www.softwareadvice.co.uk/software/161473/unify) — 3.5/5 (43 reviews) 4. [SyncSpider](https://www.softwareadvice.co.uk/software/190513/syncspider) — 4.7/5 (116 reviews) 5. [50ecom](https://www.softwareadvice.co.uk/software/398373/50ecom) (0 reviews) ## Reviews ### "Wozani Berg Gasoline Review" — 5.0/5 > **Karen** | *28 September 2022* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: The seamless export and integration of Data from our system to the Engen SAPS system > > **Cons**: Desired Feature would be to receive a Status Report notifying us of any System issues such as connectivity issues as they occur with an estimated time when issue will be resolved. > > Our overall experience has been very good ----- ### "M2North EDI" — 5.0/5 > **Sonja** | *30 August 2022* | Consumer Electronics | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use for our Sales staff, it highlights issues and are able to give us reports back based on our company's needs. We are able to process orders with less error and quicker turnaround time > > **Cons**: It has some limitation, of which they were always able to supply an alternative solution > > Overall we've had a good longstanding relationship with incredible tech. ----- ### "M2North EDI review" — 4.0/5 > **Thandolwethu** | *30 September 2022* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The software is easy to use for our customers. > > **Cons**: There were some technical glitches that we were facing with regards to streamlining the software with our third party EDI processors and our systems. > > I love that the people at missing link were always available and dedicated to assisting where assistance was needed. They always assisted in trying to find solutions for the things that we were having issues with. ----- ### "EDI - Intergration" — 4.0/5 > **Douglas** | *30 August 2022* | Retail | Recommendation rating: 8.0/10 > > **Pros**: We receive the same source file regardless of the customer - only needed to develop one solution for all customers using EDI > > **Cons**: Not working directly with the product, to get changes in - 3rd party vendor > > very good - getting good support from M2North ----- ### "EDI benefits" — 5.0/5 > **Karessa** | *29 August 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Makes tracking of invoices so much easier , queries are done much faster which gives more time to focus on other daily responsibilities , minimal manual work required , Suppliers still receive payment if an AP Clerk is on leave or off sick > > **Cons**: There's not much that can be improved as we had picked up issues which has been resolved > > Excellent ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/365727/missing-link?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/365727/missing-link) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data