--- description: Review of HoneyBook Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HoneyBook | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Form Builder Software](/directory/4464/form-builder/software) > [HoneyBook](/software/365179/honeybook) # HoneyBook Canonical: https://www.softwareadvice.co.uk/software/365179/honeybook Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.co.uk/software/365179/honeybook?page=2) > HoneyBook is a client relationship platform designed to help small businesses manage proposals, contracts, invoices, payments, and projects. It is suitable for professionals such as event service providers, marketing specialists, designers, creative professionals, consultants, coaches, personal service providers, and real estate professionals. The platform supports businesses in maintaining client relationships and organizing operational workflows. The system includes tools for tracking client interactions, creating proposals and contracts, processing invoices and payments, capturing leads through customizable forms, and managing projects. Its AI features assist with tasks such as generating email drafts, creating project summaries, analyzing business trends, and taking meeting notes. Additional features include a client portal, scheduling tools, and automation options. HoneyBook offers mobile access through iOS and Android apps, enabling professionals to manage operations remotely. It centralizes business processes and client communications to simplify workflows. > > Verdict: Rated **4.7/5** by 692 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 692 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HoneyBook - **Location**: Cedar Hill,, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$36.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: HoneyBook is offered across three pricing plans, outlined below: Starter Plan: $19 per month, or $16 per month billed annually. Essentials Plan: $39 per month, or $32 per month billed annually. Premium Plan: $79 per month, or $66 per month billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Authentication - Availability Management - Billing & Invoicing - Billing Portal - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (81 total) - AWeber - ActiveCampaign - Acuity Scheduling - Agile CRM - Airtable - Asana - Avaza - Basecamp - BenchmarkONE - Calendly - Canva - Chatfuel - ClickFunnels - ClickUp - CoSchedule ... and 66 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Form Builder Software](https://www.softwareadvice.co.uk/directory/4464/form-builder/software) ## Related Categories - [Form Builder Software](https://www.softwareadvice.co.uk/directory/4464/form-builder/software) - [Proposal Management Software](https://www.softwareadvice.co.uk/directory/4252/proposal-management/software) - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Client Onboarding Software](https://www.softwareadvice.co.uk/directory/4483/client-onboarding/software) - [Document Generation Software](https://www.softwareadvice.co.uk/directory/4300/document-generation/software) ## Alternatives 1. 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The real value for money comes from its automated pipelines the user can create to send out invoices for a money transfer request, making payment processing easier and painless. > > **Cons**: HoneyBook is straight forward in that the software performs what the user needs it to do from start to finish. I don’t have anything negative to say about HoneyBook since creating pipelines has been an easygoing process. The customer support experience for me comes from every easy to use guide that teach the user unique ways the software works. > > I’ve had a streamlined experience using HoneyBook from reaching out to prospective contacts to getting an invoice processed. Contact management makes future projects easier to get through as well. Great to use a software that does everything you need for a singular project pipeline. ----- ### "Good Tool for the Value" — 5.0/5 > **Verified Reviewer** | *9 February 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: I love the ability to create templates and recurring invoices with the Honeybook configuration and implementation tools. > > **Cons**: I do not love the UI \[User Interface\] of Honeybook. It seems a bit dated and is not intuitively laid out. > > I have been a user of Honeybook for 4.5 years. I use it for recurring invoices, contracts, and customer management. It needs some improvements but overall it's a good tool for the money. ----- ### "Client experience dropping" — 4.0/5 > **Alix-marie** | *13 April 2026* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: It's still okay for organizing clients. Customer service is quick and friendly. Cost is fair. Templates look nice and are easy to setup for simple items. > > **Cons**: There are issues coming up (like client answers not being auto saved) that there is not answer for. Even an issue with the "EST" timezone disappearing, making me unable to set the timezone for the event. The timezone they were able to fix within a week - but the solution to the client answers not being saved was a fail. They asked me to ask the clients to record the issue - there is no way I'm asking a client to record something (especially when it may not happen at that time) after they've just lost 3 hours of work from the template not auto saving. They're already upset enough as is. > > I feel as they're becoming more AI heavy, they're losing the reliability with unforeseen issues. We never had issues with Honeybook until they started tweaking everything to incorporate AI. ----- ### "FRUSTRATED WITH CUSTOMER SRVICE EXPERIANCE" — 1.0/5 > **Jodi** | *19 June 2026* | Design | Recommendation rating: 1.0/10 > > **Pros**: HoneyBook has a lot of helpful tools for service-based businesses, and I do appreciate that it gives business owners one place to manage inquiries, scheduling, invoices, payments, and client communication. As an interior designer, having a system that can help organize the client journey is important, and I can see the value in having forms, scheduling, payment processing, and automated emails connected in one platform. That said, I do think there are some areas where HoneyBook could improve, especially when it comes to customizing the client-facing experience. > > **Cons**: I am extremely disappointed with my experience using HoneyBook, especially as a business owner who relies on a clean, professional client experience. I use HoneyBook to manage client inquiries, scheduling, payments, invoices, and consultation workflows. The issue I am running into is that the client flow is confusing, repetitive, and not nearly as customizable as it needs to be for a professional service-based business. After a client completes a form, schedules a consultation, and pays, they are shown a thank-you screen, receive a payment receipt, and then receive a separate scheduled session email. The problem is that the same information is being repeated in multiple places, and some of the instructions do not even make sense depending on where they appear. For example, the thank-you screen after payment was showing instructions that only made sense in the scheduled session email. It referenced clicking an underlined project name above, but that underlined project name did not appear on the thank-you screen. That creates confusion for the client immediately after they have paid. The scheduled session email also includes a “File” button/link that I was told cannot be removed or renamed. When clicked, it takes the client back into an area with scheduling, payment, and receipt information they have already completed or received. From the client’s perspective, this feels redundant and confusing instead of polished and streamlined. As an interior designer and business owner, I need my client experience to feel elevated, clear, and intentional. I should be able to control what my clients see after they book and pay, what the automated emails say, and where buttons or links take them. If a button cannot be removed or renamed, there should at least be a way to control the destination so it serves a useful purpose, such as taking the client directly to their project portal or upload area. The support experience has also been frustrating. I spent a significant amount of time explaining the same issue in detail, sharing screenshots, and trying to get direct answers about which settings, templates, smart file sections, or automation steps control the thank-you screen, scheduled session email, and file button. Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait between responses. For a platform that serves busy business owners, this is incredibly inefficient. HoneyBook has useful features, but the lack of control over important client-facing details and the difficulty getting fast, specific support answers makes the platform frustrating to use. When clients are paying, scheduling, and receiving automated communication, the process should feel clean and professional — not repetitive, confusing, or limited by features that cannot be customized. I hope HoneyBook improves the ability to customize client-facing booking/payment screens, automated emails, and required buttons or links. Business owners need more control over the client journey, especially when we are paying for a platform that is supposed to simplify and elevate our workflow. ----- ### "HoneyBook is Sweet\!" — 5.0/5 > **Mai** | *6 August 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: HoneyBook is SO user friendly and I use it for both my jobs in the hospitality industry. The customizable templates, including proposals, contracts and invoicing makes it perfect for my diverse clientele\! > > **Cons**: NO cons\! I am a true believer\! It has become a game changer for me and my small team\! We have fully adopted and onboarded our team to HoneyBook\! > > I first used HoneyBook for my small Airbnb and short term rental business. I now use it for my entire portfolio of clients and business ventures, including my live events and band booking and management. ----- Page: 1 / 29\ Next: [Next page](https://www.softwareadvice.co.uk/software/365179/honeybook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/365179/honeybook) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data