--- description: Review of hello24.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: hello24.ai | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [hello24.ai](/software/362960/hello24-ai) # hello24.ai Canonical: https://www.softwareadvice.co.uk/software/362960/hello24-ai Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/362960/hello24-ai?page=2) > hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps. The platform enables companies to: - Improve revenue - Re-engage /recover abandoned carts - Share products and take orders on WhatsApp - Automate cross-sell/re-sell campaigns - Deploy marketing campaigns to reach customers on Whatsapp - Get more ROI on your marketing spends compared to traditional ads - Support customers on chat through our advanced chat automation engine - Automate your customer queries. The platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics. > > Verdict: Rated **4.7/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 22 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hello24 Digicom ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Brazilian Portuguese, English, French, German, Hindi, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Italy, Singapore, Spain, United Arab Emirates, United Kingdom, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audience Targeting - Behaviour Tracking - CRM - Campaign Management - Chat/Messaging - Chatbot - Code-free Development - Communication Management - Configurable Workflow - Content Creation - Content Management - Customer Database - Customer Experience Management - Customer History - Customer Segmentation ## Integrations (5 total) - PayU - Razorpay - Shopify - WooCommerce - WordPress ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Order Management Software](https://www.softwareadvice.co.uk/directory/1730/order-management-system/software) ## Related Categories - [Order Management Software](https://www.softwareadvice.co.uk/directory/1730/order-management-system/software) - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) - [Lead Nurturing Software](https://www.softwareadvice.co.uk/directory/4229/lead-nurturing/software) - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) - [Lead Generation Software](https://www.softwareadvice.co.uk/directory/1674/lead-generation/software) ## Alternatives 1. [Viber](https://www.softwareadvice.co.uk/software/146449/viber) — 4.4/5 (4058 reviews) 2. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews) 3. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24046 reviews) 4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Wati](https://www.softwareadvice.co.uk/software/430256/wati) — 4.6/5 (202 reviews) ## Reviews ### "Simple to use whatsapp application" — 5.0/5 > **Verified Reviewer** | *22 July 2023* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: ability to create templates with easeeasy to setup with shopifyfast response from support team > > **Cons**: chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken > > Overall positive experience ----- ### "Exceptional Support and Effective Marketing Tools with hello24.ai" — 5.0/5 > **Vaibhav** | *3 June 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Exceptional customer support and expertise in the tool, especially from \[sensitive content hidden\] > > **Cons**: While our overall experience with hello24.ai has been positive, it would be great to see more advanced analytics features to further optimize our marketing strategies. > > We've had an excellent experience with Hello24.ai. Their WhatsApp marketing tool has been a game-changer for our business. Special thanks to \[sensitive content hidden\] whose expertise has been a constant support whenever we've faced challenges. With their help, we're able to send messages to our customers seamlessly. This has been crucial for maintaining our customer connections. Thank you, hello24.ai and \[sensitive content hidden\] for your outstanding service\! ----- ### "Satisfy but must do efforts" — 4.0/5 > **Elisée** | *12 July 2023* | Events Services | Recommendation rating: 6.0/10 > > **Pros**: Assistance of the team. I think Hello 24 has a good team > > **Cons**: I recommend Hello24 to begin your activity to increase résults > > Good ----- ### "Hello24 Service rating and review" — 4.0/5 > **Saurabh** | *25 July 2023* | Oil & Energy | Recommendation rating: 7.0/10 > > **Pros**: Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable. > > **Cons**: Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time. > > I will rate all features 7 out of 10. Because some changes Hello24 should do from perspective of users. ----- ### "One step solution to manage all your customers with perfect API/AI" — 4.0/5 > **Swati** | *30 July 2023* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time. > > **Cons**: More uder friendly UI in broadcast page. > > It was very great ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/362960/hello24-ai?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/362960/hello24-ai) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data