--- description: Review of Prism Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Prism | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Space Management Software](/directory/4723/space-management/software) > [Prism](/software/362918/building-engines-property-tenant-management) # Prism Canonical: https://www.softwareadvice.co.uk/software/362918/building-engines-property-tenant-management Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/362918/building-engines-property-tenant-management?page=2) > As commercial real estate’s most innovative and powerful building operations platform, Prism by Building Engines transforms building operations for the most successful CRE properties. From work orders to space management, only Prism has the breadth of capabilities needed to elevate every aspect of building operations. Our secure, enterprise-class platform scales to fit your needs – from a simple module for one building to massive, ever-evolving portfolios. Prism gives you the flexibility to choose the solutions that align with your properties’ greatest priorities. > > Verdict: Rated **4.5/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 32 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Building Engines - **Founded**: 2017 ## Commercial Context - **Pricing Details**: Visit http://www.buildingengines.com/pricing to request Pricing Info - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Authentication - Badge Management - Billing & Invoicing - Calibration Management - Commercial Properties - Commercial Property Management Software - Communication Management - Compliance Management - Contract/License Management - Cost Tracking - Equipment Maintenance - Equipment Management - Equipment Tracking ## Support Options - 24/7 (Live rep) - Chat ## Category - [Space Management Software](https://www.softwareadvice.co.uk/directory/4723/space-management/software) ## Related Categories - [Space Management Software](https://www.softwareadvice.co.uk/directory/4723/space-management/software) - [Building Maintenance Software](https://www.softwareadvice.co.uk/directory/4126/building-maintenance/software) - [Work Order Software](https://www.softwareadvice.co.uk/directory/500/work-order/software) - [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software) - [Visitor Management System](https://www.softwareadvice.co.uk/directory/4205/visitor-management/software) ## Alternatives 1. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews) 2. [Rent Manager](https://www.softwareadvice.co.uk/software/1189/rent-manager) — 4.6/5 (604 reviews) 3. [TenantCloud](https://www.softwareadvice.co.uk/software/17744/tenantcloud) — 4.3/5 (451 reviews) 4. [Innago](https://www.softwareadvice.co.uk/software/39547/innago) — 4.9/5 (512 reviews) 5. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) ## Reviews ### "Excellent" — 5.0/5 > **Ralph** | *24 October 2017* | Recommendation rating: 10.0/10 > > **Pros**: Overall quality, user friendly and make changes on the fly. awares ability to adapt improvise and overcome any obstacles > > **Cons**: we would like to see aware incorporate a round, inspection and meter reading module along with an electronic log book > > Make doing preventative maintenance a lot easier ----- ### "Great software and easy to use" — 5.0/5 > **Jun** | *19 January 2025* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Great graphics, search function is great > > **Cons**: Sometimes the dashboard can show too much information at once > > Use everyday to log jobs and requests, very easy to use ----- ### "Customer Service Lacking" — 3.0/5 > **Tiffany** | *11 June 2019* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: It's simple to use and has very basic features that anyone should be able to easily understand. > > **Cons**: The occasional glitches where guest arrival notifications aren't working. > > Overall, the software is fine for it's intended purpose. It has glitches and issues like any software program and I go through a yearly back and forth with BE over these issues. Here's the problem: Customer service and care is greatly lacking. Every year at some point I stop receiving guest arrival notifications. My first step is to contact the building I work in (it's a J. Hancock tower in Chicago) to let them know of the issue (as we are a tenant in a building that uses BE software). After they have very little luck in getting help they pass the ball to us to reach out to BE ourselves. I am usually met with the same canned response every year to do ABC first and make sure before they begin "wasting" their time looking into our issue. So I make sure that ABC is done and determine that is not the problem. Then at some point, after they have suggested a few more things to fix our issue determine that the problem is user error and they close out the ticket stating that I'm not using their software correctly. I've been a user of the software for 5+ years. I have kept all of our email threads with all of this back and forth and looking back, I can see that every year it is the same from them and it always turns out that the issue ISN'T user error in the end. This year I'm having trouble even getting anyone to respond to my emails about our current issue (no guest arrival notifications for OVER 1 MONTH). Unacceptable. ----- ### "Building the Value of your property management through "Prism-Building Engines"" — 5.0/5 > **Harsha** | *14 April 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Manage multiple properties, ease of use, helps in maintenance tracking, service tickets resolving on time, scheduling and maintaining bookings, Assign tasks, generate performance reports, easy to navigate, many more... > > **Cons**: Accounting and Invoicing is a little out of date,The dashboard looks oldSearch criteria you have to be specific if you want what you are looking for. > > I'm using this for few years and find it very helpful for tenants to raise service tickets and to maintain a good SLA with timely response. Overall Satisfied and it gets the work done. ----- ### "A dedicated platform for tenants to conveniently submit work orders for maintenance or repairs." — 5.0/5 > **Viraj** | *29 June 2023* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: A centralized platform enables efficient tracking and management of various aspects. Lease details can be stored and accessed easily, ensuring that lease terms, renewal dates, and other important information are properly managed. Insurance documentation can be stored and updated, providing a centralized repository for easy access. > > **Cons**: Updates not available - Once work order is placed.Updates during the process can provide real-time information on any unexpected delays, changes, or additional requirements that may arise. This helps tenants stay informed. > > Customizability is a valuable feature in property management software as it allows you to tailor the system to match your specific processes and requirements. By customizing the software, you can ensure that it aligns seamlessly with your property management workflows. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/362918/building-engines-property-tenant-management?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/362918/building-engines-property-tenant-management) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data