--- description: Review of Airbrake Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Airbrake | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [App Development Software](/directory/4499/app-development/software) > [Airbrake](/software/36271/airbrake) # Airbrake Canonical: https://www.softwareadvice.co.uk/software/36271/airbrake Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/36271/airbrake?page=2) > Airbrake is a cloud-based error and bug reporting solution that caters to development teams in small and midsize organizations. The features of this solution include backlog management, filtering, ticket management, issue tracking and workforce management. Airbrake helps users resolve their technical and code errors by reporting bugs directly to the developer team. Airbrake helps users group errors based on type so that they can be resolved by developers with expertise in specific error types. Airbrake features error data management, which allows users to aggregate bugs and use that to identify the files, methods or code snippets responsible for the exception. Users can also identify affected nodes, URLs and browsers. Airbrake offers integration with business workflow management solutions such as Slack, GitHub, JIRA and Trello. The solution features a mobile application for both iOS and Android devices. Airbrake is available on a monthly subscription basis that includes support via email and phone. > > Verdict: Rated **4.7/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 30 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Airbrake - **Location**: San Francisco, US - **Founded**: 6 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: 30-day free trial with FREE unlimited errors and performance events. Paid plans starting at $19.00 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more ## Features - Backlog Management - Charting - Compatibility Testing - Debugging - Deployment Management - Diagnostic Tools - Graphical User Interface - Integrated Development Environment - Issue Tracking - Mobile Development - Performance Metrics - Project Management - Root Cause Analysis - Software Development - Ticket Management - Web App Development - Workflow Management ## Integrations (15 total) - Bitbucket - GitHub - GitLab - Jira - LogRocket - LogicMonitor - Microsoft Teams - New Relic - Okta - OneLogin - PagerDuty - Pivotal Tracker - Slack - Trello - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [App Development Software](https://www.softwareadvice.co.uk/directory/4499/app-development/software) ## Related Categories - [App Development Software](https://www.softwareadvice.co.uk/directory/4499/app-development/software) - [Application Performance Management Tools](https://www.softwareadvice.co.uk/directory/4140/application-performance-management/software) - [Bug Tracking Software](https://www.softwareadvice.co.uk/directory/4721/bug-tracking/software) - [Server Management Software](https://www.softwareadvice.co.uk/directory/4570/server-management/software) ## Alternatives 1. [Jira](https://www.softwareadvice.co.uk/software/4315/jira) — 4.4/5 (15312 reviews) 2. [New Relic](https://www.softwareadvice.co.uk/software/142684/new-relic-one) — 4.5/5 (195 reviews) 3. [Rollbar](https://www.softwareadvice.co.uk/software/30417/rollbar) — 4.5/5 (263 reviews) 4. [Open DevOps](https://www.softwareadvice.co.uk/software/432154/open-devops) — 4.5/5 (273 reviews) 5. [Google Cloud](https://www.softwareadvice.co.uk/software/172144/google-cloud-platform) — 4.7/5 (2262 reviews) ## Reviews ### "Bots, and plugins, and cache invalidation, oh my\!" — 5.0/5 > **Joseph** | *30 March 2017* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Easy to setup Reduces email alerts Smartly organizes Easy to use We love showing it off > > **Cons**: I wish it would fix the exceptions too :) > > Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit \#) so we knew exactly what version of the code we were running when a problem began. We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions. We set up a WordPress blog (there's a plugin\!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my\!) Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off. Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars\! ----- ### "Proactive Capability\!" — 4.0/5 > **Michael** | *9 February 2017* | Health, Wellness & Fitness > > **Pros**: It's awesome\! Pretty easy to use and setup. Love the Slack integration. Our business lives and Slack and speeds up communication for our operations between business and IT. Also love the Trello integration because Trello is where we track our bugs. > > **Cons**: One you changed the user interface on me and it took me a minute to understand where to go to find what I was looking for but not really a big deal. > > We use Airbrake in a Ruby on Rails app which was super easy to setup and get running. Airbrake has given our IT a proactive capability allowing us to many times get a head of the curve when it comes to knowing about system errors. It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it. With Airbrake in many instances we were able to get a fix in place and deployed within minutes as opposed to days or hours from the 1st occurrence of a particular error/bug. ----- ### "Airbrake" — 4.0/5 > **Radford** | *28 July 2020* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Attached stack trace is easy to view and navigate. > > **Cons**: UI is not necessarily the most user-friendly or intuitive. ----- ### "Must have for any web application" — 5.0/5 > **Rob** | *9 February 2017* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, great functionality > > **Cons**: It can be a little expensive if you have a lot of projects, but it is absolutely worth it. > > Airbrake is one of those tools we can't live without. It gives us so much visibility on the health of our application and allows us to cache bugs before they become big issues\! ----- ### "Airbrake Review" — 5.0/5 > **Anne** | *21 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: A friendly user software and speed recovery are good. A cool error tracking platform to use as all the data you need is there. > > **Cons**: Add some feature on the future update. But other than that, this software has a great performance to use. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/36271/airbrake?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/36271/airbrake) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data