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description: Review of Fitbit Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Fitbit | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Fitbit

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> Fitbit is a cloud-based fitness tracker application that helps businesses in IT, mining, non-profit, education, healthcare, manufacturing, and other industries manage corporate wellness programs. Individuals can utilize the platform to assess stress levels, monitor blood pressure, track blood glucose, examine physical activities, and calculate step count via 3-axis accelerometer functionality.&#10;&#10;Clinical care organizations can use Fitbit to help patients access customized stress reduction programs, track sleep insights, obtain wellness reports, and more from a centralized platform. The application enables individuals to calculate burnt calories, access real-time heart-rate data, and utilize the altimeter sensor to track floors climbed. Additionally, clinicians can utilize Fitbit’s digital therapeutics module to treat several medical conditions, including diabetes and hypertension by tracking patients’ behavioral changes.&#10;&#10;With Fitbit Care, staff members can collaborate with teams to create customized healthcare programs that include educational materials, strategic fitness plans, and more. Fitbit offers an API that lets individuals integrate the application with several third-party software. Pricing is available on request, and support is extended via email, documentation, and other measures.
> 
> Verdict: Rated **4.6/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 55 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fitbit Health Solutions

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Care Plan Management
- Goal Setting/Tracking
- Health Monitoring
- Incentive Management
- Mobile Access
- Monitoring
- Patient Records Management
- Reporting & Statistics
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software)

## Related Categories

- [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software)
- [Corporate Wellness Software](https://www.softwareadvice.co.uk/directory/4342/corporate-wellness/software)

## Alternatives

1. [InMyTeam](https://www.softwareadvice.co.uk/software/257114/inmyteam) — 4.6/5 (85 reviews)
2. [AlayaCare](https://www.softwareadvice.co.uk/software/381258/alayacare) — 4.1/5 (188 reviews)
3. [Alora Home Health](https://www.softwareadvice.co.uk/software/2085/alora) — 4.5/5 (151 reviews)
4. [eRSP](https://www.softwareadvice.co.uk/software/276586/ersp) — 4.2/5 (99 reviews)
5. [AxisCare](https://www.softwareadvice.co.uk/software/126808/axiscare) — 4.6/5 (710 reviews)

## Reviews

### "Fitbit is the perfect tool to stay motivated\!" — 5.0/5

> **Verified Reviewer** | *12 November 2022* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use product, app is super intuitive and I love the sleep and fitness trackers as well as fitness milestone notifications.
> 
> **Cons**: Wish the premium features are a little cheaper.  Only did a one month trial, didn't see enough pros to keep the premium subscription.
> 
> I like the simplicity of the design.  It's not too complicated or distracting.  Keeping the key functions to the minimum which helps me to stay focused and motivated.

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### "The future of Health Solutions" — 5.0/5

> **Verified Reviewer** | *28 May 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: There are wereables. There is a lot of info. Here is one way to have everythng recorded, analyzed. It's the future of health adminitration.
> 
> **Cons**: It wold be great to get more and more info about us. Blood pressure, glucose, oxygen, etc. Everything in "the blender" could tell us a lot about our health and patterns.
> 
> I think that information well analyzed could tell us a lot about our present a future health. This is the way

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### "The faster I go, the less it counts..." — 2.0/5

> **Patricia** | *5 July 2023* | Health, Wellness & Fitness | Recommendation rating: 2.0/10
> 
> **Pros**: Heartrate zone tracking - peak, cardio and fat-burn, sleep score.
> 
> **Cons**: Inaccurate as hell\! I use a gps trail tracker for my distance and pace tracking (MapMyWalk and Strava) It's relatively accurate if I walk at a 20 minute per mile pace or slower, within 5% of other devices. However, if I walk the exact same distance at a 17:30 minute pace, I lose 20% of my steps and distance. And if I walk a 15 minute/mile pace, I lose 35-40% of my steps and distance. I've walked officially sanctioned/distance 1/2 marathons such as the St. George Half and Snow Canyon Half marathons, for example with a deficit of over 11k steps being tracked by multiple different Fitbit devices. I've reported this to Fitbit, since it first happened almost 9 years ago, yet nothing has been done to fix this. My race-training friend and I both wear Fitbit and compare notes - she walks faster than me and has noticed the deficit on steps and distance too. If I'm walking a sanctioned race, meaning it has been measured for official distance, Fitbit should at least get me close to 13.1 miles on a half marathon instead of 9 or 10 miles. In order to complete sanctioned races, I need to be pacing a 15 minute mile pace at the slowest. I can't count on my Fitbit for training purposes. Even the heart monitoring has freaked out a few times, registering heart rates  that would not be possible to carry on a conversation (or stay out of the E/R for that matter). So definitely something's off. But Fitbit has been unresponsive to fixing the inaccuracy issues
> 
> I help my clients with performance goals - fitness, career and family. And while Fitbit has been responsive when a device fails, it has completely ignored my attempts to make them aware of these glaring inaccurate data issues. Because I have two clients with A-Fib, the Sense 2 device has been intriguing but I can't in good conscience recommend the product to these clients without Fitbit addressing and fixing the data error issue. a 5% error rate is tolerable for the type of client I work with - we're not looking at ironman competitors here where every second of training must be accurate and accounted for. In no world where performance improvements measure in fractions of a % is a 40% error acceptable or tolerable.

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### "Great Tracking Tool for your Fitbit" — 4.0/5

> **Verified Reviewer** | *10 December 2019* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: The software is free and integrates with FitBit wrist devices. I get to see a variety of metrics that are created off of the basic information that is synchronized with my wrist device.
> 
> **Cons**: On the iPhone App, it seems to take a long time to sync with my device. This indicator sometimes shows it syncing for several minutes even though I sync the data daily. Not sure why.
> 
> My health insurance provider has a program that rewards me cash for taking at least 7500 steps a day. They integrate with the FitBit program automatically which makes it very easy for me to transfer the data and claim my reward.

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### "Personalised health solutions" — 5.0/5

> **Verified Reviewer** | *6 December 2019* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: They give you personalised health indicators and keep track my sleep, activities within the day, heart rate and other health metrics.
> 
> **Cons**: So far they are very useful for me especially the tracking activity but the health coaching could have been more broad and more user friendly.
> 
> it was good and since its part of fitbit health solutions, it is very easy to access.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/361762/fitbit-care)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/corporate-wellness/fitbit-care-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/361762/fitbit-care> |
| en-GB | <https://www.softwareadvice.co.uk/software/361762/fitbit-care> |
| en-IE | <https://www.softwareadvice.ie/software/361762/fitbit-care> |
| en-NZ | <https://www.softwareadvice.co.nz/software/361762/fitbit-care> |

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