--- description: Review of AssetSonar Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AssetSonar | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Computer Inventory Management Software](/directory/3721/computer-inventory/software) > [AssetSonar](/software/361034/assetsonar) # AssetSonar Canonical: https://www.softwareadvice.co.uk/software/361034/assetsonar Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/361034/assetsonar?page=2) > AssetSonar is an IT management platform that brings IT asset management, software asset management, IT service management, patch management, and CMDB-like visibility into one connected system. It is built for growing, mid-market to enterprise-level IT teams that need more than spreadsheets, disconnected service desks, and siloed point tools. At the center of AssetSonar is the IT Graph, a live relationship model of your IT environment. It connects assets, users, software, licenses, contracts, vendors, locations, tickets, and service activity into one operational map. Instead of maintaining a static CMDB manually, teams can see ownership, dependencies, software usage, patch status, linked tickets, and service impact in context. AssetSonar’s ITSM capabilities help teams manage incidents, service requests, approvals, SLAs, self-service, knowledge articles, and workflow automation from a centralized workspace. Employees can submit requests through the portal, email, Slack, or Microsoft Teams, while IT teams manage every request in one queue. Because tickets are connected to asset and software data, technicians can diagnose issues faster, route work accurately, reduce back-and-forth, and resolve requests with confidence. AssetSonar also helps standardize onboarding and offboarding. Teams can assign devices, provision software, approve requests, recover assets, revoke access, reclaim license seats, trigger service tasks, notify stakeholders, and maintain an audit trail. This reduces the risk of missed devices, lingering access, unused licenses, and compliance gaps. For hardware and software management, AssetSonar helps teams track laptops, desktops, peripherals, mobile devices, applications, licenses, renewals, entitlements, custody, maintenance, warranties, audits, and stock levels. SaaS integrations and discovery sources show application usage, underused licenses, and upcoming renewals. AssetSonar also provides patch and vulnerability visibility, helping teams identify critical risks, affected software, impacted assets, CVEs, and remediation status. With automation and AI, teams can create workflows for approvals, offboarding, license reclamation, asset updates, notifications, recurring services, and knowledge creation. By combining ITAM, ITSM, software governance, patch visibility, automation, AI, and the IT Graph in one platform, AssetSonar helps IT teams improve service delivery, strengthen lifecycle governance, reduce manual work, control risk, and run more reliable IT operations. > > Verdict: Rated **4.6/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 38 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: EZO - **Location**: Leander, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Asset Assignment - Asset Kitting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Availability Management - Barcode/Ticket Scanning - Barcoding/RFID - Calendar Management ## Integrations (14 total) - Cisco Meraki - Dropbox Business - Iru - JIRA Service Management - Jamf Pro - Microsoft Entra ID - Microsoft Intune - Okta - OneDrive - OneLogin - Ping Identity - Workspace ONE - Zendesk Suite - openAudit ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Computer Inventory Management Software](https://www.softwareadvice.co.uk/directory/3721/computer-inventory/software) ## Related Categories - [Computer Inventory Management Software](https://www.softwareadvice.co.uk/directory/3721/computer-inventory/software) - [Asset Tracking Software](https://www.softwareadvice.co.uk/directory/1560/asset-tracking/software) - [License Management Software](https://www.softwareadvice.co.uk/directory/4637/license-management/software) - [Online Help Desk Software](https://www.softwareadvice.co.uk/directory/3529/online/software) - [ITSM Tools](https://www.softwareadvice.co.uk/directory/4296/itsm/software) ## Alternatives 1. [NinjaOne](https://www.softwareadvice.co.uk/software/349671/ninjarmm) — 4.7/5 (288 reviews) 2. [Iru](https://www.softwareadvice.co.uk/software/71745/Iru) — 4.9/5 (480 reviews) 3. [SysAid](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm) — 4.5/5 (519 reviews) 4. [ACMP Suite](https://www.softwareadvice.co.uk/software/449775/ACMP-Inventory) — 4.5/5 (173 reviews) 5. [Atera](https://www.softwareadvice.co.uk/software/125932/atera) — 4.5/5 (448 reviews) ## Reviews ### "Awesome ITAM tool\!" — 5.0/5 > **Verified Reviewer** | *10 August 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things. > > **Cons**: Not much. Only had one bug so far but it was resolved the same day, so I can't complain. > > We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations. ----- ### "Great tool\!" — 5.0/5 > **Chris** | *1 July 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The support and account tram are great and responsive. New updates and improvements get pushed out often and suggestions are taken into account. > > **Cons**: The UI can sometimes be a little bit clunky and not very thought out. The wording can be improved as at times it's not clear it optimal ----- ### "Great Robust Product\!" — 3.0/5 > **Richard** | *1 July 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It has a lot of capabilities and is very robust. You can break down the assets by location and you can use nested assets to track data center racks and equipment in them. > > **Cons**: There is a learning curve to use it effectively. This is a complex application and very powerful. It will take time to configure it correctly. > > Overall my experience has been positive and I aim to use it to control cost of my hardware spend. I highly recommend this product. ----- ### "Very straightforward ITAM database great for small companies" — 5.0/5 > **Katherine** | *7 July 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: great UX that's easy to navigate. Although their UX has had a major upgrade recently, it doesn't have that "whole new world" issue a lot of platforms have where suddenly navigating your own solution is impossible. > > **Cons**: I find the reports panel pretty busy, but it's still one of the better reports tabs I've seen. Most of the starred reports are logical and would be used by IT teams. > > Very good, and customer team is responsive. Sometimes their answers can be a little confusing or hard to follow, possibly because of ESL. ----- ### "Overall a good solution for basic inventory needs" — 4.0/5 > **Sarai** | *1 July 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Very easy to use and set up. It covers all basic inventory needs. Overall the onboarding process was simple with some minor hiccups in terms of software inventory. > > **Cons**: What attributes can be synced between Jamf MDM and AssetSonar. It would be great if we could sync things like who the device is assigned to and recovery key. I'm not a fan of the bidirectional sync for software licenses synced through Okta. I would prefer a single direction sync from Okta to AssetSonar to avoid any de-provisioning issues. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/361034/assetsonar?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/361034/assetsonar) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data