--- description: Review of Practice Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Practice Pro | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Web Based Medical Billing Software](/directory/15/web-based-medical-billing-software/software) > [Practice Pro](/software/3603/pt-practicepro) # Practice Pro Canonical: https://www.softwareadvice.co.uk/software/3603/pt-practicepro Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/3603/pt-practicepro?page=2) > Practice Pro is a fully integrated, web-based EMR and Practice Management solution for outpatient physical therapy, pediatric therapy, occupational therapy, speech language pathology, ABA, and chiropractic. The suite of applications offered includes scheduling, documentation, billing, reports, referral management, and more. The platform also comes with built-in Business Intelligence tools and a customizable KPI dashboard. Practice billing services are also available as an add-on to therapy practices that decide to use Practice Pro. With examination profiles exclusively created for PT, Pediatric, OT, SLP, ABA, and Chiropractic; a rich, extensible clinical library of customizable flowsheet templates; flexible, multi-discipline appointment scheduling; and over 200 reports, KPIs and dashboards, therapy practices are free to focus on driving patient and financial outcomes. > > Verdict: Rated **4.4/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 155 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Practice Pro - **Location**: Skillman, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.01 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Care Plan Management - Charting - Chat/Messaging - Claims Management - Confirmations/Reminders - Customer Database - Customisable Forms - Customisable Reports - Customisable Templates - Data Import/Export ## Integrations (4 total) - CardConnect - Inovalon Provider Cloud - Waystar - Wibbi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) ## Related Categories - [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software) - [Physical Therapy Software](https://www.softwareadvice.co.uk/directory/116/physical-therapy-software/software) - [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software) - [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.uk/directory/426/mac-emr/software) ## Alternatives 1. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 2. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 3. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 4. [AdvancedMD EHR](https://www.softwareadvice.co.uk/software/1018/advancedmd-advancedemr) — 3.6/5 (463 reviews) 5. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews) ## Reviews ### "PT Practice Pro is a very efficient, user-friendly EMR experience" — 5.0/5 > **Dr. Jeanette** | *21 June 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: User-friendly, intuitive system. Love the SOAP notes with exercise flowsheet on the same webpage so you don't have to open a new tab and toggle in between; love the ability to create your own templates for evaluations and SOAP notes; also love that the EMR works for different disciplines since we offer physical therapy, personal training, and massage therapy services - everyone can be on the same system\! Also, love how it integrates with Physiotec for a completely online HEP services that you can email or text the HEP directly from the software without having to open another tab or switch between software systems. > > **Cons**: I don't like how the patient portal is not user friendly for patients. I also wish that patients could schedule online and that the scheduling synced with Google calendar. > > Excellent experience with excellent customer service. Great onboarding experience as well. ----- ### "Practice Pro Review" — 5.0/5 > **Lissa** | *30 May 2023* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Practice Pro has been overall a wonderful product. The ease of use for our therapists is great for documentation. The scheduling and billing capabilities are great. > > **Cons**: The inability to allow therapists to view the schedule calendar without exposing patient billing, payment responsibility, and other financial information is a downside to this product. It would be helpful for therapists to view their day along with other therapists in order to see if patients have multiple disciplines and to verify the length of time an appointment is scheduled for. Now we have to do work arounds for therapists to view this information. It would also be helpful if therapists could view patient contact information without having financial information access. Another challenge we have is with scheduling multiple visits. The series feature has been helpful but is not always working correctly or causes appointment deleting. Our pediatric population often sees patients long term. Adding the upcoming schedule for future weeks is extremely time consuming and I believe features could be added to help with this process. It would also be beneficial to have a "master appointment time" ability because there is no way to tell if a patient was rescheduled for an alternative time that week if it is their regular schedule or a short term change. This is becoming more problematic as our practice grows. > > My overall experience with Practice Pro has been great. I do miss the opportunity to speak to someone directly and promptly when an issue arrises. The put in a ticket and email back is often frustrating. I have requested 2 times to speak to someone about information on upgrading to patient portal features and possible schedule reminders and things. I have never received a call back about this inquiry. ----- ### "Comprehensive but complicated" — 3.0/5 > **Jeanette** | *25 May 2023* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Overall, Practice Pro offers an array of documentation, scheduling, billing, etc. options all in one place. It is easy to find all relevant information and documentation about a given patient/client once you figure out how to navigate the system. > > **Cons**: Overall, PracticePro is a too busy and difficult to navigate. There are too many document options, some of which convey the same information, so it should be pared down to be simpler and easier to find. The reports don't quite fit how I would like to convey evaluation information about clients/patients, so I end up using my own report templates. ----- ### "PracticePro is a great product in many ways, a few areas need some attention." — 5.0/5 > **Verified Reviewer** | *24 June 2021* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The billing/claims system is great, as is the documentation system for daily notes, evaluations, and progress reports. > > **Cons**: The intake system, waiting list, and multi-location arrangement need some attention. > > Our providers can get the most work done and get back to patient care thanks to the documentation system. Our billing process and claims management are easy thanks to the financial side of the product, as well as the robust reports related to claims and billing which allow us to forecast and budget. Much of the insurance and authorization system is very easy to navigate and makes it much easier to manage patient cases. The intake system, scheduler (specifically the waiting list), and some of the ways that data is accessible in the product need work. Some of the reports simply do not work or are not adjustable. What has been disappointing is the lack of support for some of the feature and enhancement requests we have made. While this is understandable considering the size of the development team at PracticePro, it can be frustrating. ----- ### "Very expensive but robust program" — 5.0/5 > **Alescia** | *30 May 2023* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: The interface is perhaps more complicated than other EMR systems and you need ongoing training to maximize the features available - many that you won't use and others that take a long time to customize, however the reports and templates are very helpful. Customer service is responsive. > > **Cons**: Practice Pro is one of the most expensive EMR systems when you add up the annual fees, $1 per visit charges plus $ per claim, $ per location. The system can be overwhelming and it requires extensive staff training. The patient portal needs updating to accommodate for annual forms, uploading of patient insurance directly into the system. > > I like the system but it's not financially worthwhile for smaller practices. I consider making a change from this EMR because of the excessive cost and fees. It's a more robust system than many out there but the patient portal is clunky and needs more features. Customer service is quick to respond when issues arise. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/3603/pt-practicepro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/3603/pt-practicepro) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data