--- description: Review of Umanest Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Umanest | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/4579/business-performance-management/software) > [Umanest](/software/360212/umanest) # Umanest Canonical: https://www.softwareadvice.co.uk/software/360212/umanest > Umanest is the loyalty and reputation toolkit for property managers. Users can automate feedback collection from landlords and tenants for retention, online reviews and referral generation. Administrators can receive notifications about unsatisfied clients and improve organic growth using testimonials, online reviews and personal recommendations for the company and services. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Umanest ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Umanest for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, South Africa, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Benchmarking - CSAT Survey Structure - Communication Management - Conditional Logic - Customer Database - Customer Experience Management - Customer Journey Mapping - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Dashboard - Data Import/Export - Data Integration - Data Visualisation - Feedback Management - For Customer Referrals ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Performance Management Software](https://www.softwareadvice.co.uk/directory/4579/business-performance-management/software) ## Related Categories - [Business Performance Management Software](https://www.softwareadvice.co.uk/directory/4579/business-performance-management/software) - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) - [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software) - [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software) - [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software) ## Alternatives 1. [VirtlX](https://www.softwareadvice.co.uk/software/347283/virtlx-reflect) — 4.8/5 (13 reviews) 2. [EngagePackage](https://www.softwareadvice.co.uk/software/439462/engagepackage) (0 reviews) 3. [Lucky Orange](https://www.softwareadvice.co.uk/software/324513/lucky-orange) — 4.7/5 (260 reviews) 4. [InputKit](https://www.softwareadvice.co.uk/software/356350/inputkit) — 4.9/5 (37 reviews) 5. [Kangaroo](https://www.softwareadvice.co.uk/software/324113/kangaroo) — 4.9/5 (248 reviews) ## Reviews ### "Feedback keeps us honest in out business operations and team performance." — 5.0/5 > **Solly** | *14 July 2022* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The ability to see staff ratings on a high level and in detail if required > > **Cons**: The inability to directly link reviews to google > > It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations ----- ### "A tool every Property Management business needs\!" — 5.0/5 > **Hamish** | *14 December 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering. Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input\! > > **Cons**: We can't find any faults with the software or the service we have received. > > Our experience with Umanest has been a very positive one. \[SENSITIVE CONTENT\] has been very helpful and provided us with great training and insight. ----- ### "MUST BE USED" — 5.0/5 > **Yves-Louis** | *25 November 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service . > > **Cons**: We don't know sometimes who is writing the comments, a bit frustrating but understandable ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/360212/umanest) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data