ClinicSource

3.9
Overall rating
Reviews

3.9
Overall rating
Reviews

About ClinicSource

ClinicSource is a cloud-based practice management solution focusing on speech therapy, physical therapy, and occupational therapy that helps in scheduling and documenting the therapy appointments of the patients. ClinicSource Therapy Practice Management’s scheduler includes billing and electronic medical record, where the patient’s information is recorded in the database and all the claims and invoices against the patient are displayed and can be generated automatically. The mental health practitioners can create notes and alerts on each patient that can be linked to the patient's medical records. This helps the patient to view their medical history at a common location. The scheduler also helps in booking appointments that can be edited and modified using the drag and drop feature. The appointment reminder feature gives the patient an alert a day before each appointment to avoid a no-show. The Patient can reschedule the appointment in case it is required at their end. It is priced on a per-month subscription basis. Support is available on call and live chat.
ClinicSource Software - ClinicSource Therapist Dashboard
ClinicSource Software - ClinicSource Scheduler
ClinicSource Software - ClinicSource Evaluation
ClinicSource Software - ClinicSource Care Plan
ClinicSource Software - ClinicSource Progress Note
ClinicSource Software - ClinicSource Billing
ClinicSource video
ClinicSource Software - ClinicSource Therapist Dashboard - thumbnail
ClinicSource Software - ClinicSource Scheduler - thumbnail
ClinicSource Software - ClinicSource Evaluation - thumbnail
ClinicSource Software - ClinicSource Care Plan - thumbnail
ClinicSource Software - ClinicSource Progress Note - thumbnail

ClinicSource pricing

ClinicSource does not have a free version and does not offer a free trial. ClinicSource paid version starts at US$74.95/month.

Starting Price:
US$74.95/month
Free Version:
No
Free trial:
No

Alternatives to ClinicSource

ClinicSource Reviews for UK Users

Feature rating

Value for Money
3.7
Functionality
3.8
Ease of Use
4.0
Customer Support
3.7
5 reviews of 65 View all reviews
Danieal
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/06/2019

Great Software for Private Medical Practices

ClinicSource offers organization to any medical practice. It provides video and documented tutorials to make training easier for new employees.

Pros

ClinicSource is great for maintaining patients' personal info, medical records, insurance, billing, and payment information. ClinicSource gives you the ability to create accounts for the doctor and administrator. The administrator is able to schedule appointments, alerts, and notes according to the doctor needs. You can link Clinicsource to an email or phone to obtain alerts.

Cons

Unable to obtain deleted patient information through customer service. Therefore, click "SAVE" in each thread to ensure information is saved.

Julie
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/07/2022

A must have software for practice management

Pros

I love the color coding used for the type of appointment. (i.e. evaluation, therapy, etc.) It helps keep our patients organized as well, and clinicians know what their schedule is going to look like at a glance. I also love that it is very intuitive and easy to navigate for entering patients, insurance, physicians, etc. The fact you can create your own templates is nice too and helps things run efficiently.

Cons

I really dislike that a document cannot be edited once it is signed. I understand the reasoning behind it so none of the information can be tampered with, but often times people make mistakes even if they have read it over and over again. It is frustrating to have to take the extra step of creating an amendment to explain the change rather than just edit the original. I think there should be a one-time option at least to edit a document following a signature and then it lock after that. I also wish that there was a way to scan a document like an intake form or insurance care and Clinic Source take the information and enter it in the correct fields to decrease the time entering patient information. Not sure if that is possible but it would be amazing for sure to so many practices.

Alternatives Considered

Practice Fusion

Reasons for Switching to ClinicSource

The price was reasonable and the clinicians using it already have experience with it so it wasn't going to be a huge learning curve.
Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 16/08/2023

ero Stars: Broken Promises and Frustrating Experience with Clinicsource

My experience with Clinicsource has been nothing short of a nightmare. Their promises of a user-friendly platform and seamless communication between clients and therapists were nothing but empty words.From the very beginning, it was evident that their platform was far from user-friendly. Instead of providing an easy access portal for communication, it demanded hours of training just to navigate basic features. The customer service, supposedly there to assist with setting up profiles, was shockingly untrained. Their representatives were often unable to answer simple questions about the program's functionality, frequently resorting to passing the buck to others who never bothered to call back.Nearly a year later, I find myself still unable to use their product effectively. I'm left with the bitter taste of money wasted on empty assurances and a program that has done nothing

Pros

I had the misfortune of signing up for Clinicsource with high hopes of a user-friendly platform that would seamlessly connect clients and therapists. It quickly became apparent that their promises were nothing but empty words.The platform's complexity was baffling. Hours of training were required just to navigate its convoluted interface. Customer service, supposed to aid in profile setup, was a complete letdown. Their representatives were shockingly untrained, often admitting they couldn't answer basic questions and promising callbacks that never materialized.Even after the excruciating training, crucial parts of the platform remained inaccessible for nearly 6 months. Numerous requests for help went unanswered, leaving me in the dark. It seems Clinicsource is only efficient at sending payment reminders, yet abysmal at fixing their own technical problems.And the icing on the cake? A contractual commitment that binds me to their woeful service for a year. When I realized the platform was a mismatch within two weeks, they cruelly reminded me of the contract, denying me an exit. I am trapped in a year-long nightmare, throwing money down the drain for a system that delivers on none of its promises.

Cons

I cannot express how utterly disappointed I am with my experience using Clinicsource. Their claims of a user-friendly platform and a seamless communication portal for clients and therapists were nothing but false promises.Clinicsource, your platform is a hollow shell of what you claimed it to be. I urge anyone considering their services to steer clear. My business suffered, my trust was shattered, and my money was squandered on false assurances. A year later, I am still shackled to a platform that has rendered itself utterly useless to me.

Response from ClinicSource

We deeply regret to hear about your frustrating experience with ClinicSource, and we sincerely apologize for the inconvenience you've encountered. Our team genuinely strives to provide a user-friendly platform with effective customer support, and it's disheartening to learn that we fell short of your expectations.

Unfortunately, this feedback was posted anonymously, as it makes it challenging for us to identify and address specific concerns effectively. However, your feedback regarding the platform's complexity and difficulties in navigating it is duly noted.

Regarding your concern about access to the video library, we acknowledge that this issue should not have arisen. We are committed to resolving this matter promptly.

About the contract, we understand your frustration. It's essential to clarify that our contracts are in place to ensure the continuity of services for all our clients. However, we value your feedback, and we're willing to explore potential solutions to address your specific situation.

We genuinely appreciate your patience and are dedicated to improving our services. We encourage you to get in touch with our customer service team to discuss your concerns further so that we can work together toward a resolution that meets your needs. Your satisfaction is of utmost importance to us, and we're committed to making things right. (888-215-4527)

Replied 29/08/2023
Chanel
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 22/03/2021

Great product!

Overall experience is outstanding-- not because of the product, but because of the customer services. Responses to questions are always quick, and they are well explained. Most recently I interacted with [SENSITIVE CONTENT HIDDEN]... he was fantastic. His responses were easy to understand, and he was very personable. A good product is important, but customer service wins clients!

Pros

The product is easy to use... if a mistake is made, it seems easy to correct-- not permanent.

Cons

Integration was easy. If anything could be changed, it would be cool to offer some sort of teletherapy platform within Clinic Source. The platform would offer games and programs that families and therapists could log in to, and have teletherapy sessions with all e-materials loaded into CS.

Alternatives Considered

TheraPlatform, SimplePractice, InsightEMR and Therabill

Reasons for Switching to ClinicSource

I met a rep at a conference, and he followed up with me. He seemed genuine, and gave me the free trial. He actually extended the free trial, which was what really tipped the scale at that point.
Sandra
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/03/2021

New ClinicSource user

As stated, we are new and in the trial phase, but so far, so good.

Pros

We are new to ClinicSource, but so far things are going well. Everyone has been very helpful and willing to help answer questions or help with problems. We are still in the trial phase and hope to go live soon.

Cons

We wish that there was eligibility checking capabilities, but we understand that is coming in the future. And for that data migration it would have been nice if the insurance information had loaded.

Alternatives Considered

Tebra and Qualifacts Insync

Reasons for Choosing ClinicSource

We have been long time Treatwrite users and needed an all in one EMR program. We tried to get up and running with the Practice EHR and Treatwrite combination, but after 14 months of waiting and trying, we had to abandon that posiblity and find something else to meet our needs.

Switched From

Practice EHR

Reasons for Switching to ClinicSource

Functionality and price

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