---
description: Review of Prodigal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Prodigal | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Prodigal](/software/358065/prodigal)

# Prodigal

Canonical: https://www.softwareadvice.co.uk/software/358065/prodigal

> Prodigal is a cloud-based Consumer Finance Intelligence solution. Lenders, collection agencies, and healthcare providers depend on Prodigal to analyze every agent and customer conversation to enhance profits, customer experience, and compliance. 

Prodigal’s team is ready to apply its decades of data science and industry experience to help clients boost quality assurance, optimize operations, and unlock insights that drive game-changing financial outcomes. Nearly one in five U.S. borrowers have already engaged with Prodigal during 200+ million interactions.

An intent engine that leverages the power of artificial intelligence, natural language processing, and machine learning drives Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. 

ProAssist guides agents to say and do the right thing every time. ProNotes creates hours of new capacity by automatically writing post-call notes. ProVoice decreases risk and supercharges QA effectiveness by analyzing and scoring 100% of calls.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Prodigal Technologies

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Please contact Prodigal directly (www.ProdigalTech.com/) for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Audio Capture
- Automatic Transcription
- Blended Call Centre
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting
- Call Tracking
- Chat/Messaging
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Customer Service Analytics
- Customisable Reports
- Data Security

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)

## Related Categories

- [Call Centre Software](https://www.softwareadvice.co.uk/directory/4588/call-center/software)
- [Speech Analytics Software](https://www.softwareadvice.co.uk/directory/4646/speech-analytics/software)
- [Contact Center Quality Assurance Software](https://www.softwareadvice.co.uk/directory/4478/quality-assurance/software)

## Alternatives

1. [Leaptree Optimize](https://www.softwareadvice.co.uk/software/527339/Leaptree-Optimize) — 4.8/5 (12 reviews)
2. [Playvox](https://www.softwareadvice.co.uk/software/214699/playvox) — 4.8/5 (109 reviews)
3. [VQ Online](https://www.softwareadvice.co.uk/software/380263/vq-online) — 4.7/5 (18 reviews)
4. [CXone Mpower](https://www.softwareadvice.co.uk/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
5. [Medallia Agent Connect](https://www.softwareadvice.co.uk/software/219604/stella-connect) — 4.9/5 (18 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/358065/prodigal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/debt-collection/prodigal-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/358065/prodigal> |
| en-GB | <https://www.softwareadvice.co.uk/software/358065/prodigal> |
| en-IE | <https://www.softwareadvice.ie/software/358065/prodigal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/358065/prodigal> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Prodigal","description":"Prodigal is a cloud-based Consumer Finance Intelligence solution. Lenders, collection agencies, and healthcare providers depend on Prodigal to analyze every agent and customer conversation to enhance profits, customer experience, and compliance. \n\nProdigal’s team is ready to apply its decades of data science and industry experience to help clients boost quality assurance, optimize operations, and unlock insights that drive game-changing financial outcomes. Nearly one in five U.S. borrowers have already engaged with Prodigal during 200+ million interactions.\n\nAn intent engine that leverages the power of artificial intelligence, natural language processing, and machine learning drives Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. \n\nProAssist guides agents to say and do the right thing every time. ProNotes creates hours of new capacity by automatically writing post-call notes. ProVoice decreases risk and supercharges QA effectiveness by analyzing and scoring 100% of calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec0d0b33-025d-45ef-b028-2a41d9f91ebf.png","url":"https://www.softwareadvice.co.uk/software/358065/prodigal","@id":"https://www.softwareadvice.co.uk/software/358065/prodigal#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.co.uk/software/358065/prodigal#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"Prodigal","position":3,"item":"/software/358065/prodigal","@type":"ListItem"}]}]}
</script>