--- description: Review of Hypercare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hypercare | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Hypercare](/software/355436/hypercare) # Hypercare Canonical: https://www.softwareadvice.co.uk/software/355436/hypercare Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/355436/hypercare?page=2) > Designed for healthcare professionals, Hypercare is an internal communications solution that helps streamline messaging, regulatory compliance, scheduling and more. It allows doctors to communicate and collaborate with their colleagues and organize resources in real-time. It is useful for code teams and other medical operations that need to be assembled quickly, a single tap on the app can communicate an alert to every member of the team. Hypercare provides a central scheduling system, which allows medical professionals to do all of their bookings through one program and share it with the rest of the team. They can also keep meticulous records or metadata, of all operations to help paint a clear picture of the organization's activities. Finally, Hypercare can set up an external number to route calls back to the on-call provider's smartphone. > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 7 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hypercare ## Commercial Context - **Starting Price**: US$7.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Active Directory Integration - Activity Dashboard - Alerts/Notifications - Chat/Messaging - Contact Management - Customisable Branding - Customisable Templates - Data Import/Export - Document Storage - Drag & Drop - Employee Database - Employee Photos - File Management - File Sharing - HIPAA Compliant - Messaging - Mobile Alerts - Real-Time Chat - Real-Time Notifications ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.softwareadvice.co.uk/directory/3429/patient-engagement/software) - [Hospital Management Software](https://www.softwareadvice.co.uk/directory/4733/hospital-management/software) - [Internal Communications Software](https://www.softwareadvice.co.uk/directory/4572/internal-communications/software) - [Medical Scheduling Software](https://www.softwareadvice.co.uk/directory/18/patient-scheduling-software/software) ## Alternatives 1. [Relatient](https://www.softwareadvice.co.uk/software/74142/relatient) — 4.3/5 (36 reviews) 2. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 3. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews) 4. [Jira](https://www.softwareadvice.co.uk/software/4315/jira) — 4.4/5 (15312 reviews) 5. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "Perspectives from an Allied Health clinician" — 4.0/5 > **Lorraine** | *17 December 2021* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Ease of use, accessible. Assumed to be PHIPPA-compliant but would benefit from a reminder to user on each-log-in. Easy to contact other clinicians rather than waiting and delays from a traditional paging system - thus enhancing patient care. > > **Cons**: When on wifi, no PUSH alerts/notifications. Require user to use cellular data. Would benefit from a scheduled shut-down when not on shift if a user has set-schedule to work. > > Access point of care support with other healthcare providers quickly and efficiently. PHIPPA-compliant (assumed). Easier than a traditional paging or vocera system. ----- ### "Great way to support team based care" — 5.0/5 > **Craig** | *31 March 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: As a physician involved in multidisciplinary team based care I use this software all of the time for those quick questions that otherwise impede care. Real-time communication with team members (eg. nursing, outreach workers, LTC staff), where I can be confident that our patients’ privacy is safe, is essential. We can help patients move forward more quickly. Because Hypercare works separately from different EMRs or organizations, regardless of devices, and even can be used from a web base, it solves so many frustrating communication challenges > > **Cons**: Hypercare is extremely easy to onboard and get off to a running start but it takes some thinking to intentionally build Hypercare into practice. It’s faster than email or fax and easier than phoning but unless you already collaborate it may not be immediately intuitive to teams because it’s a new way to work together. > > Hypercare is a great solution to many longstanding communication issues but can easily used with existing hardware. We still don’t have reliably private emailing or texting between organizations and systems but Hypercare solves that. During COVID we even quickly began using the scheduling and paging options with great results, thanks to the helpful and responsive Hypercare support team. ----- ### "Unknown" — 4.0/5 > **Stacey** | *4 May 2022* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Secure quick messaging service to share confidential information with a network of people. Able to send images which broadens your reach to provide health care. > > **Cons**: Can be glitchy. Only the administrator can remove people from chats. Sometimes these people resign and then the chat needs to be recreated. > > Generally very good experience. I rely on it heavily, couldn’t do my job without it. ----- ### "Hypercare is helpful\!" — 5.0/5 > **Heidi** | *28 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: easy to use, facilitates contact with staff for immediate conversation to resolve issues quicky > > **Cons**: would love for it to be easier to onboard/remove users (currently via an onsite administrator) occasionally there is a lag > > so helpful in resolving patient care issues quickly by facilitating communication with staff ----- ### "Indispensable tool" — 5.0/5 > **Michael** | *29 March 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Saves me time, makes connecting with specialists and colleagues much more efficient and less error prone. We have etiquette rules in place, but it is super reassuring that, when appropriate, I can reach out to physicians, whoever is on call, or any of the hospital clinical staff. In fact, much of my practice workflow depends on Hypercare. > > **Cons**: Looking forward to more integration with my EMR. Some colleagues don't respond to my messages. Hypercare is not available in all the hospitals I work in. > > Excellent. Has been a game changer. All my colleagues love it. I don't use it everyday, but when I do, I am reminded of how much it is has made my work easier. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/355436/hypercare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/355436/hypercare) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data