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description: Review of RapidStart CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: RapidStart CRM | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/254/sales-force-automation/software) > [RapidStart CRM](/software/352257/rapidstart-crm)

# RapidStart CRM

Canonical: https://www.softwareadvice.co.uk/software/352257/rapidstart-crm

> Built on the Microsoft Dataverse platform, RapidStart CRM uses the same security as Microsoft 365. If businesses are considering Dynamics 365, teams should review RapidStart CRM and compare the features that are actually needed.&#10;&#10;The primary feature of RapidStart CRM is its ease of use. It was purpose-built for rapid adoption and includes many features to achieve that goal. RapidStart CRM provides operators with a ready-to-use app for sales and services, including accounts, prospects, contacts, opportunities, and cases. RapidStart CRM can be easily integrated using the Power Platform connectors to various applications.&#10;&#10;RapidStart CRM is directly connected to all of the Microsoft Power Platform, including Power Automate, Power BI, Power Virtual Agents, Power Portals, A.I., and much more. &#10;&#10;RapidStart CRM is a free sales and service application for essential business processes. Our low-cost add-ons like Project Management or Field Service build upon that to offer even more capabilities. Fully customizable and extendable to fit any need.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Forceworks

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: The Core RapidStart CRM App is Free, Project Management or Field Service Addons are each $10 USD/PUPM
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Cameroon, Canada and 94 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation

## Integrations (34 total)

- Basecamp
- Blackbaud TeamRaiser
- Cognito Forms
- Docusign
- Dropbox Business
- Dynamics 365
- Dynamics 365 Business Central
- Dynamics 365 Customer Insights
- Dynamics 365 Sales
- Eventbrite
- Experian Email Verification
- FreshBooks
- Freshdesk
- Google Maps
- Gravity Forms

... and 19 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software)

## Related Categories

- [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software)
- [Lead Management Software](https://www.softwareadvice.co.uk/directory/1682/lead-management/software)
- [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software)
- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)
- [Contact Management Software](https://www.softwareadvice.co.uk/directory/434/contact-management/software)

## Alternatives

1. [Odoo](https://www.softwareadvice.co.uk/software/77019/odoo-pos) — 4.2/5 (1306 reviews)
2. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (990 reviews)
3. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (6035 reviews)
4. [Copper](https://www.softwareadvice.co.uk/software/63221/copper) — 4.4/5 (622 reviews)
5. [Capsule](https://www.softwareadvice.co.uk/software/27508/capsule) — 4.5/5 (167 reviews)

## Reviews

### "Best CRM in the world, and it runs entirely on Microsoft" — 5.0/5

> **John** | *21 April 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Full Microsoft 365 / Dynamics integration. You can literally customize Rapid Start CRM to do anything in a matter of minutes by leveraging your Microsoft 365 / Dataverse / Azure capabilities.
> 
> **Cons**: It is hard to complain. This is the perhaps the number one most important and useful software product / service a small to medium business can deploy.
> 
> Excellent. Product is amazing, customer service is fantastic. Let the team at Rapid Start CRM do your deployment for you. The cost is minimal and your team will be up and running with a world class CRM solution the same day\!

-----

### "Still don't know what I'm doing but I'm using Dynamics" — 5.0/5

> **Eoin** | *4 May 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: I was able to ignore the noise about leads which I did not need if they weren't real. RapidCRM cut to the chase for the most important information to capture up front and then I use the Dynamics365 product ootb experience for contacts and tracking opportunities and sales.
> 
> **Cons**: I needed features beyond RapidCRM (EG competitor analysis) simple approach for some things.
> 
> I initially adopted all of RapidCRM and then scaled back to the original OOTB experience for the pieces where I needed more detail.

-----

### "Moving from Sales Professional" — 4.0/5

> **johan** | *21 April 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: It is a good and reduced version of sales professional dynamics. I appreciate that the SW uses at least some UI Elements.
> 
> **Cons**: The german translation has some bugs, even it is still usable, no problem
> 
> So far all good, some fields need to be changed as they have different references compared to Sales Professional

-----

### "Best Free CRM Option" — 5.0/5

> **Murat** | *20 April 2022* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: Integration with current database and outlook were very easy.
> 
> **Cons**: Task assignment and management features are not that easy.

-----

### "Great Small Business Alternative" — 5.0/5

> **Kyle** | *3 May 2022* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: We were overwhelmed by the costly, pre-built, and industry-specific features that other out-of-the-box solutions provide. RapidStart was FREE and provided a simplistic starting place to build out a custom CRM solution to meet our specific needs.
> 
> **Cons**: There are a few times where the managed solution has not allowed me to customize or access something, but I understand why you have those tables locked down.
> 
> We needed a niche business solution that was not starting from scratch and not paying too much for a CRM that was too powerful and over-built. RapidStart was a great head start to building a Power App from scratch.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/352257/rapidstart-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/rapidstart-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/352257/rapidstart-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/352257/rapidstart-crm> |
| en-IE | <https://www.softwareadvice.ie/software/352257/rapidstart-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/352257/rapidstart-crm> |

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