---
description: Review of Hotelizer Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Hotelizer | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/432/reservation/software) > [Hotelizer](/software/351162/hotelizer-pms)

# Hotelizer

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> Hotelizer is a cloud-based Property Management Solution (PMS) designed to simplify and streamline daily hotel operations with a focus on user-friendliness and flexibility. Its hardware-agnostic platform ensures a consistent experience across all devices. Hotelizer enables the creation of offers with one-click guest payment and confirmation, while automating tasks like housekeeping and general operations through dedicated apps. It enhances the pre-arrival process with online check-in, automated emails, and smart lock e-key delivery. F\&B services are supported with a built-in order management system and room charge functionality. The system connects with revenue management and finance tools to expand capabilities. For properties offering short-term stays, hotelizer supports fully customizable day-use reservations with the same control as overnight bookings. Hotelizer is part of the webhotelier | primalres ecosystem—one of the largest 360-degree hospitality e-business solutions.
> 
> Verdict: Rated **4.9/5** by 90 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 90 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: webhotelier | primalres
- **Founded**: 2019

## Commercial Context

- **Pricing Details**: Contact webhotelier | primalres for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Greek, Italian
- **Available Countries**: Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, France, Germany, Greece, Israel, Italy, Luxembourg, Morocco, Portugal, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Calendar Management
- Calendar Sync
- Channel Management
- Customer Database
- Customer History
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Data Synchronisation
- Dynamic Pricing
- Email Templates

## Integrations (5 total)

- Loggia
- Primalres
- Roompay
- Smartpricing
- Webhotelier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Online Booking Systems](https://www.softwareadvice.co.uk/directory/432/reservation/software)

## Alternatives

1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1552 reviews)
2. [Erbon Hospitality](https://www.softwareadvice.co.uk/software/223669/erbon-suite) — 4.8/5 (72 reviews)
3. [eZee Absolute](https://www.softwareadvice.co.uk/software/11628/ezee-absolute) — 4.6/5 (405 reviews)
4. [rezStream](https://www.softwareadvice.co.uk/software/410670/rezstream) — 4.7/5 (118 reviews)
5. [Hostfully](https://www.softwareadvice.co.uk/software/383815/orbirental) — 4.2/5 (235 reviews)

## Reviews

### "Best PMS for managing your Hotel remotely" — 5.0/5

> **PETROS** | *16 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: the ease of using it from anywhere. My hotel on the go. No need to be at the Front Office.
> 
> **Cons**: I love everything about it.
Online check-in
Invoices issued and sent via email
> 
> It's been a great experience so far. Very easy to use. You have access from anywhere, on your mobile phone

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### "Hotelizer - great tool for small properties" — 4.0/5

> **MARIA** | *22 November 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: support team, user friendly system, customize flexibility
> 
> **Cons**: integrated POS is great however needs to be upgraded and cover all needs.
> 
> happy to work with hotelizer set up and support team, already recommended to other hoteliers

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### "Good, but needs work\!" — 4.0/5

> **Christos** | *17 November 2023* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Personally, what i liked most about hotelizer is the ease of use of it and how it made our everyday workload much lighter.
> 
> **Cons**: The problems that it created while transacting to it from softone.

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### "Very happy with the system" — 5.0/5

> **Alexia** | *16 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Flexibility and adaptability. Customer service is excellent. Product is constantly evolving
> 
> **Cons**: Not many people know how to use it previously
> 
> Very happy particularly with the customer support

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### "Easy to use and good customer service" — 5.0/5

> **Iliada** | *17 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Great customer service, any request that has come up has been resolved very quickly. Easy to use on both laptop and mobile phone.
> 
> **Cons**: While on the PC it works great, on a MacBook it is slow at times.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/351162/hotelizer-pms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/351162/hotelizer-pms> |
| en-GB | <https://www.softwareadvice.co.uk/software/351162/hotelizer-pms> |
| en-IE | <https://www.softwareadvice.ie/software/351162/hotelizer-pms> |
| en-NZ | <https://www.softwareadvice.co.nz/software/351162/hotelizer-pms> |

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