--- description: Review of Chative Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Chative | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Chative](/software/350930/chative) # Chative Canonical: https://www.softwareadvice.co.uk/software/350930/chative > Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels with the assistance of AI and automation. What does Chative.IO do for you? 1. Unify all conversations, customers, orders, and product catalogues to accelerate growth through happier customers. 2. Access complete customer context, order history, and activity details, empowering tailored support for loyalty and repeat purchases. 3. Enable direct sales via everyday messaging apps, converting visitors into potential customers. 4. Ensure timely, personalized customer service and increase productivity thanks to AI and automation. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Chative - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: STARTER plan is completely free for start-ups and small businesses; Pay as you go with the TEAM and BUSINESS plans. - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Vietnamese - **Available Countries**: Argentina, Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal and 13 more ## Features - API - Activity Dashboard - Autoresponders - CRM - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customisable Branding - Document Storage - File Sharing - Interaction Tracking - Mobile Access - Multi-Channel Communication - Offline Form - Proactive Chat - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-time Consumer-facing Chat ## Support Options - Email/Help Desk - FAQs/Forum - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.softwareadvice.co.uk/directory/4569/live-chat/software) ## Alternatives 1. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews) 2. [Intercom](https://www.softwareadvice.co.uk/software/378292/intercom) — 4.5/5 (1131 reviews) 3. [Crisp](https://www.softwareadvice.co.uk/software/162277/crisp) — 4.6/5 (147 reviews) 4. [Zoho Desk](https://www.softwareadvice.co.uk/software/393877/zoho-desk) — 4.5/5 (2211 reviews) 5. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews) ## Reviews ### "A promising LiveChat application" — 5.0/5 > **Philippe** | *18 July 2022* | Writing & Editing | Recommendation rating: 8.0/10 > > **Pros**: I love the capabilities to set up multiple channel for a same website. Embedded or from a widget, Chative offers multiple way to communicate with your customers. > > **Cons**: This product is young and the team need more time to offer a great LiveChat plateform. I am confident in their futures updates. > > I am a user of BotStar and when I saw Chative from the same team, I was really glad to use their product too. Chative is scalable and could adapt at many need for my websites. I can create multiple channels that permit me to have the right answer at the right place. The support is very reactive. ----- ### "Useful, attractive live chat app" — 4.0/5 > **Charlie** | *30 October 2022* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Chative is a relatively new live chat app that is attractive, easy to set up and easy to use.You can create (as far as I know) unlimited different "channels". These channels have their own individual appearance and URLs. All different channels in an organisation are viewable from the unified inbox.The inbox is super easy to manage. You can filter by channel if necessary. There's a customer CRM where you can capture information, chat topic, tags, notes, see attachments etc. alongside the current chat history. It's easy to send messages with canned responses.Conversations can be auto or manually assigned. It's also simple to transfer conversations to other agents via the inbox. It's easy to add more chat agents.There is a functional iOS app which is super handy. > > **Cons**: A knowledge base and automated responses would be nice.It would also be great to be able to assign individual chat agents to certain channels within an organisation rather than all of them. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/350930/chative) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data