---
description: Review of IBM Watson Natural Language Understanding Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: IBM Watson Natural Language Understanding | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [IBM Watson Natural Language Understanding](/software/350646/ibm-watson-natural-language-understanding)

# IBM Watson Natural Language Understanding

Canonical: https://www.softwareadvice.co.uk/software/350646/ibm-watson-natural-language-understanding

> IBM Watson Natural Language Understanding is a natural language processing software that helps businesses with extracting meaning and metadata from text. The main features of IBM Watson Natural Language Understanding include sentiment analysis, customized insights, high-level concept identification, metadata extraction, text analytics, and data categorization.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IBM

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Configurable Workflow
- Data Extraction
- Full Text Search
- Language Detection
- Machine Learning
- Monitoring
- Natural Language Processing
- Part of Speech Tagging
- Real-Time Analytics
- Reporting/Analytics
- Sentiment Analysis
- Tagging
- Taxonomy Classification
- Text Analysis
- Trend Analysis
- Workflow Management

## Category

- [Text Mining Software](https://www.softwareadvice.co.uk/directory/4785/text-mining-software/software)

## Related Categories

- [Text Mining Software](https://www.softwareadvice.co.uk/directory/4785/text-mining-software/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software)
- [Machine Learning Software](https://www.softwareadvice.co.uk/directory/4358/machine-learning/software)
- [Natural Language Processing (NLP) Software](https://www.softwareadvice.co.uk/directory/4412/nlp/software)

## Alternatives

1. [Accern](https://www.softwareadvice.co.uk/software/208174/accern) — 5.0/5 (1 reviews)
2. [NLP Cloud](https://www.softwareadvice.co.uk/software/202318/nlp-cloud) (0 reviews)
3. [Deep Talk](https://www.softwareadvice.co.uk/software/346499/deep-talk) — 4.8/5 (12 reviews)
4. [VIVI](https://www.softwareadvice.co.uk/software/417449/vivi) — 4.0/5 (4 reviews)
5. [inconnect](https://www.softwareadvice.co.uk/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Reviews

### "Use a different product such as Firebase" — 5.0/5

> **Karen Jeraldine** | *9 July 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Avoid going to MobileFirst as IBM also seems to be moving away from this platform and instead pushing to use cloud services. MobileFirst web integration doesn't work.
> 
> **Cons**: Version 8 isn't backwards compatible at all&#10;IBM seems to be moving away from MobileFirst to cloud services with more focus on native app development rather than hybrid apps.
> 
> I recommend it to all my colleagues and clients

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### "Very useful tool for marketing research. Helped to dig up some insights." — 4.0/5

> **Volodymyr** | *2 July 2018*
> 
> **Pros**: Great at giving an insight behind certain word combinations. &#10;Really good at providing material to base the point of view on.
> 
> **Cons**: Very clumsy, requires a lot of tweaking in order to get off the ground. &#13;&#10;However, after the initial rumblings you get used to it and the whole process gets much more smoother.

-----

### "As a linguist I am interested in how new tech. deal with language analysis." — 2.0/5

> **Siarl/Carles** | *7 March 2018*
> 
> **Pros**: It is very user friendly. No need to be an expert. Clear screen, no strong colours, annoying ads, etc.
> 
> **Cons**: The analysis. Language is a human feature. Unfortunately, a machine cannot determine whether a text is positive or negative, produces joy or sadness... based on some terms that appear in it.

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### "this is super cool and will give your clients a bit of a wow factor" — 5.0/5

> **Regina** | *26 April 2018*
> 
> **Pros**: i like how cool the tech is... it is pretty new so it give a wow factor.  I enjoy that there is a free version
> 
> **Cons**: a lot of times you have to scrub your data and teach the tool what is and is not correct.  as with most AI type platforms, it can misinterpret if you do not teach it a bit

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/350646/ibm-watson-natural-language-understanding)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/nlp/ibm-watson-natural-language-understanding-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/350646/ibm-watson-natural-language-understanding> |
| en-GB | <https://www.softwareadvice.co.uk/software/350646/ibm-watson-natural-language-understanding> |
| en-IE | <https://www.softwareadvice.ie/software/350646/ibm-watson-natural-language-understanding> |
| en-NZ | <https://www.softwareadvice.co.nz/software/350646/ibm-watson-natural-language-understanding> |

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