--- description: Review of TraceItUp Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TraceItUp | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Food Delivery Software](/directory/1831/food-delivery/software) > [TraceItUp](/software/350376/hemenyolda) # TraceItUp Canonical: https://www.softwareadvice.co.uk/software/350376/hemenyolda Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/350376/hemenyolda?page=2) > Are you a restaurant owner trying to manage your own deliveries? We know how hard it is, to optimize the delivery operation while keeping your customers happy. Thus, TraceItUp helps restaurants to reduce operational costs and increase sales by making their chaotic delivery process, a better experience. TraceItUp lets restaurants offer Uber-like services with their in-house fleet while delivering goods. 1. Track your couriers live on a map 2. Get and manage all the platform orders on a single web page 3. Let your customers track their food on a live map, through an SMS. 4. Make the right strategic decisions in your restaurants delivery operation with the simple reports > > Verdict: Rated **5.0/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 9 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Traceitup ## Commercial Context - **Starting Price**: US$0.25 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is calculated as pay per order at the end of each month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Turkish - **Available Countries**: Türkiye, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Customer Database - Customer History - Delivery Tracking - Dispatch Management - Driver ETA - Driver Management - Employee Management - Food Delivery Dispatching - For Restaurants - Geographic Maps - Geolocation - Live Driver Tracking - Live Tracking - Location Tracking - Mobile Access - Mobile Alerts ## Support Options - Email/Help Desk - Phone Support ## Category - [Food Delivery Software](https://www.softwareadvice.co.uk/directory/1831/food-delivery/software) ## Related Categories - [Food Delivery Software](https://www.softwareadvice.co.uk/directory/1831/food-delivery/software) - [Delivery Management Software](https://www.softwareadvice.co.uk/directory/3911/delivery-management/software) ## Alternatives 1. [DoorDash for Merchants](https://www.softwareadvice.co.uk/software/224452/doordash) — 4.1/5 (188 reviews) 2. [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.co.uk/software/421389/restroworks-cloud-kitchen-management-software) — 4.9/5 (79 reviews) 3. [GrubHub](https://www.softwareadvice.co.uk/software/119107/grubhub) — 4.3/5 (131 reviews) 4. [Instacart](https://www.softwareadvice.co.uk/software/230776/instacart) — 4.0/5 (47 reviews) 5. [Metrobi](https://www.softwareadvice.co.uk/software/288611/metrobi) — 4.9/5 (91 reviews) ## Reviews ### "Finally someone implemented what I wanted to do" — 5.0/5 > **Aydin** | *22 March 2022* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: An easy to use app where I can control the whole operation. I can follow all orders coming from different channels from a single screen. I can see the positions and waiting times of the pending orders, and I can group and ship accordingly. I can share the status of the order with real data in customer calls. The return forecasts of delivery couriers shed light on my future planning. Couriers save time by taking advantage of the location and phone support in the application. Customers can watch the orders for distribution live and they like it very much. > > **Cons**: At the end of the day, I would like to have information about the kilometers traveled by the Couriers. I would like to see the distance from the restaurant when the order comes. I would like the courier to be able to change the payment type if different payments are made on collections. When the couriers are assigned a task, I would like them to warn or take an automatic "take off" action if they go out for delivery without doing the "leave" action. Similarly, I would like it to alert or automatically take action when the "delivered" action does not occur. Couriers often forget about them. > > It was very difficult to follow the management of orders coming from different channels from many screens. My operation became much easier and came under my control with the benefits of planning the delivery of many couriers, creating the most ideal delivery list and route, watching the delivery of the couriers live, thus disciplining the couriers. Being able to share clear and accurate information in customer calls increased customer confidence. Watching the customer's order live increased satisfaction. I can manage more workload with less effort and making fewer mistakes. ----- ### "Quality Assurance" — 5.0/5 > **Dilek** | *1 April 2022* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Our restaurant is in a very competitive high quality food delivery business where we need such solutions to make sure there are no loose ends throughout our services. TraceItUp allows us to micro manage our delivery schedule to a point where we could prepare the order just in time for our next delivery personnel's arrival. Therefore, customers could receive their meal in the best possible state. Such detail greatly helps us to get the edge over the competition. > > **Cons**: Previous orders page can greatly benefit from more detailed search parameters such as date range. > > TraceItUp has an interface where our customers can write a comment and rate our delivery services. These reviews can only be seen by our administrative team and we could act upon negative ones right away. Such features allowed us to make it right for our customer and avoid negative reviews on public platforms. ----- ### "Feedback" — 5.0/5 > **Derya** | *31 March 2022* | Food Production | Recommendation rating: 7.0/10 > > **Pros**: It is useful and integrated with mobile. > > **Cons**: You can improve web page. Sometimes it is complex. > > It is good. ----- ### "Easier management with data driven decision making" — 5.0/5 > **Murat** | *17 October 2022* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Location based intensity map, live tracking for both managers and customers > > **Cons**: Nothing really. We like to use TraceItUp\! > > We didn't had any information about the order count based on customers' locations. Thanks to TraceItUp's order intensity map, we discovered from which neighborhoods we are taking enough our orders and which neighborhoods we need to focus. We use this map in decision making process for our new investments and marketing activities. For instance, we know the locations where more orders are received with TraceItUp. When we want to open a new branch, this information helps us to make the right decision for new branch location. Live tracking of my whole fleet is also an essential benefit for us. I decide when to start preparing the order based on ETA of courier. Couriers never waste time on the road back to restaurant because they know that a manager is watching them. This also helps me to change my restaurant status as busy/closed much more accurately. ----- ### "Everything is more simple" — 5.0/5 > **Erol** | *18 October 2022* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Digital order information, one-click navigation, tracking sms to customers > > **Cons**: We are using different platforms to get orders; YemekSepeti, Getir, Trendyol and our own website. We can see all orders on our homepage but we need to view order details to understand the source platform. It would be nice to see the source on active orders list. > > Knowing the neighborhood was a criteria for us in hiring process of a courier before TraceItUp. Now, courier clicks just one button and fastest way to the customer's location is on his screen. Sms with a tracking link to the customer makes us look more professional. Also, customers don't call us to ask questions anymore. Our business is growing day by day. TraceItUp enables us to adapt and act much faster. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/350376/hemenyolda?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/350376/hemenyolda) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data