Powered Now is a cloud-based field service management solution which assists small contracting businesses with team...
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About Commusoft
Commusoft is a cloud-based workforce management solution for field service companies of all sizes including plumbers, gas and heating engineers, electricians and oil technicians. It helps users to manage customer databases, quotations, jobs, engineerโs diaries, safety certificates and invoicing.
Commusoft offers customer relationship management features such as service reminders, appliances management and communication logs. Users can also manage estimates, invoices, custom certificates, stock and parts, job costing, purchase orders and a supplier database. Timesheet management and auditing tools are also included.
The search feature allows users to find customer work histories and contact information. Users can configure automatic service reminders. Commusoft integrates with accounting software such as Sage, QuickBooks, WorldPay, Stripe, and Xero. It is accessible on desktop and mobile devices.
Email and telephone support are available. Pricing is per user per month.
Commusoft pricing
Commusoft does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Commusoft Reviews for UK Users
Feature rating
5 reviews of 209
View all reviews
Darren
- Industry: Building Materials
- Company size: 2โ10 Employees
- Used Weekly for 2+ years
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Review Source
5
Reviewed on 12/01/2025
Commusoft review
We are a small company and Commusoft has allowed us the freedom add jobs and invoice on the go.
Pros
We are a small company and Commusoft has allowed us the freedom add jobs and invoice on the go.
Cons
Having to pay for telephone support, that said the email support is good
Sam
- Industry: Construction
- Company size: 11โ50 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 17/05/2024
Take your business to the next level
Commusoft has transformed my business and saved us countless hours of administration time. Without a doubt this software has saved us money and even helped us expand as a business. Also exciting as they are always striving to improve the software with new features and updates so its actually nice to be part of their journey too.
Pros
User friendly software once all up and running, having everything in one place is a huge help for keeping organised and being able to access job history within a few clicks.
Cons
My only gripe is that we don't have telephone support on our package and I think this should be available for all clients but we only have email support unless there was a more complicated issue they would arrange to call us.
Joseph
- Industry: Mechanical or Industrial Engineering
- Company size: 2โ10 Employees
- Used Daily for 6-12 months
-
Review Source
1
Reviewed on 24/07/2024
Unscrupulous company more concerned with profits than clients
This has been one of the worst experiences with a software company we've ever had. The system is clunky, complex and unsuitable for many businesses, especially in the renewables sector, but instead of coming to mutual agreements where two companies aren't right for each other, they go straight to the debt collectors to enforce their contracts and go back on their agreements for settlements.
There is a general disdain for the client and their suggestions and struggles. Disgusting and impersonal.
Pros
It has so much potential but the company doesn't care about its clients success only getting their payments in and sticking to contracts without any consideration or reflection.
Cons
They have a "computer says no" attitude to customer service. They have no interest in improving or taking on suggestions. An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them! The 14-day cooling-off period isn't nearly long enough to see if it works for your company. Aggressive and pitiless. Avoid them!
Stacey
- Industry: Public Safety
- Company size: 2โ10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 16/10/2024
Commusoft review
Commusoft has made my working life so much easier. It's straightforward and easy to understand.
Pros
How practical it is to use, it makes things a lot easier.
Cons
So far there hasn't been anything I dislike about it.
Darren
- Industry: Construction
- Company size: 11โ50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 02/09/2024
Would recommend.
Pros
Search functionality and reporting page.
Cons
Some of the lists have search functions but some require scrolling through which can be problematic with long lists of data (estimate customer contact as an example).
