Greenhouse

Pros

I particularly like the fact that Greenhouse is user friendly. It's easy to use and besides being easy to use, it's really helping me in my day to day life as recruiter because everything is centralized here. Note make it very easy to collaborate with people!

Cons

The way we pull reports could maybe be optimized - it takes too long to create reports and that's the only thing I could reproach here.

Pros

User friendly, we all like how simple it is.

Cons

I am not sure what I am not using and what is there for me to make my greenhouse experience more useful. and effective

Alternatives Considered

Reasons for Switching to Greenhouse

Pros

It's hard for me to list any pros. Greenhouse may be one of the worst ATS products I've ever used. We believed the hype and signed a 2 year deal but we have major buyers remorse. If forced to say something nice about them in this section, I guess the basic features like knockout questions or email templates are on par with other products.

Cons

I could write a book on this, but I’ll keep it brief.

1. Greenhouse Fails at Remote Job Posting
If you're a remote healthcare company, you need to post statewide jobs since licenses are issued at the state level. Greenhouse doesn’t allow this. Instead, it forces you to select a random city, which gets sent to Indeed and limits visibility to that specific area. Other ATSs accommodate statewide remote postings—Greenhouse does not.

2. Scheduling Is a Mess
Self-scheduling lacks rules—candidates can book every available slot with no buffers.

The "request availability" feature is useless. Need a 60-minute interview? Greenhouse lets candidates submit 30 minutes of availability.
Managing availability for multiple candidates is a nightmare. Other ATSs let you offer a set number of slots to multiple candidates, automatically removing filled slots. Greenhouse doesn’t.

3. Candidate Management Is Worst-Case Scenario
Resumes and application questions are buried behind extra clicks.
No easy way to track who has been invited to an interview vs. who has scheduled.

No master pipeline view—each job post is siloed. If you post the same role in multiple states, you have to manage separate pipelines for each one. I’m hiring NPs in 19 states, which means 19 separate pipelines. We’ve resorted to Google Sheets just to stay organized because Greenhouse lacks core recruiter-friendly features.

4. Implementation is a solo gig
There is no specialist assigned to your account. Want help with something? Cool, you can go to open office hours with 10 other people and wait 50 minutes to ask a question. Sure, they have a chat feature but you can't trust what they say and the people running the chat seem very uninterested in helping you.

5. Got feedback? Shout it into the void.
You want to see something change? You have a problem with something on the platform not working for you? You were lied to about features that don't exist. Greenhouse doesn't care. They are too big respond to us peons.

I could go on, but I’m too busy struggling with Greenhouse to write more.

Alternatives Considered

Reasons for Choosing Greenhouse

Switched From

Reasons for Switching to Greenhouse

Pros

There is a lot to like about Greenhouse, but the most impactful aspect in my opinion is the reporting. I've used several ATS systems throughout my career and Greenhouse is far and away the best with respect to the data and analytics available. Whether you're in Talent Acquisition, HR or a Hiring Manager, the source data and ability to build custom reports allows you to formulate actionable insights and trends throughout your recruiting and hiring funnel.

Cons

The time to acclimate new users. The learning curve in order to train new employees is long as a result of the various customizations and robust information available.

Alternatives Considered

Reasons for Choosing Greenhouse

Switched From

Reasons for Switching to Greenhouse

Pros

Complete and established solution for managing recruiting funnels, effective for coordination between HR and other involved departments

Cons

Not the most intuitive UI for newcomers. Some routine operations require a lot of clicking around, which slows down usage with a high number of applicants to process

Pros

The ease of use and lack of bugs. They stay on top of any glitches.

Cons

Doesn’t update very often and not mobile optimized, unless you have the app.

Pros

Greenhouse makes collaboration around hiring really simple. The fully customisable scorecards and ability to receive reminders if you haven't filled yours out is useful.

Cons

Some of the screens in Greenhouse can look a little cluttered - it can feel a little outdated in the design aspects.

Pros

Has really streamlined our hiring process- allowing many people to engage in an organized way.

Cons

There are no real flaws with Greenhouse- its highly intuitive and easy to customize to your recruiting needs.

Pros

I find Greenhouse extremely user friendly and their customer service is great. I also find the task reminders very helpful.

Cons

I have been very pleased with Greenhouse but I feel there could be some automation or development added to the email function as I cannot see all the activity like accepting calendar invites.

Pros

The ability to easily onboard employees and set goals

Cons

The initial process of getting started was slightly confusing

Pros

flexibility, how it adapt to our process

Cons

more access to data. sometimes I need access to some data that is not on BI connector

Pros

It is user friendly and easy to navigate even for those unfamiliar with the system.

Cons

I wish there was a way to send interview invites directly from Greenhouse, especially onsite interviews. It would b e nice if it was more seamlessly integrated with Zoom so that it could generate zoom links and be shared that way. It would also be nice if there was a way to create multiple interview pipelines and interviews for one job for cases where there might be more than one hiring manager and team EG: multiple headcount

Pros

Great support and chat bot when you need to update something from the admin side. To be honest the person on the team that was more our Greenhouse expert has left and I am now in the tool alot more and overall I find it not as difficult as I expected.

Cons

Its not super intuitive at times in regards to the configure settings. Its not a problem though because the chat bot and support has always been extremely helpful.

Pros

- user interface
- ease of use
- very intuitive

Cons

- lack of easy automation
- lack of sourcing within the ats
- there are a few sections that can be organised better in terms of ux/ui
- the extension for linkedin sourcing hardly ever works

Pros

Any person who worked a few years for sure have already come across a hiring platform, chasing a better opportunity. Greenhouse is better used from the point of view of the interviewer, rather than the interviewee. But Greenhouse is good for a number of reasons. For instance, it is very user friendly, it is easy to navigate and works like a small library of new possibilities for your team. It is also highly customisable and allows the user to set up their own recruiting stages for each job.

Cons

There are multiple ways of accessing the same information and that can feel repetitive and, sometimes, even a little excessive.

Pros

The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes

Cons

Navigation can sometimes be an issue as it is not always clear

Pros

Not comparable to other ATS systems. Its laggy and GH has historically had horrible customer service where they respond 1 month later or don't respond at all. Not satisfied at all with using Greenhouse especially for the current price range.

Cons

As an ATS tracking system the basic is for it to load pages quickly and with ease. Needing to wait 10+ minutes for a candidate profile to load is unacceptable - or the other case is you spend 10 minutes waiting for the page only to have troubles w GH servers on accessing the information. What needs to be done is for you to restart your browser - delete your cookies and hope GH has fixed it. Only to find they haven't and you've wasted half your day trying to access webpages on GH.

Pros

- Helpful is managing all the onboarding related stages , documents status at one place.
- Login and navigating to the platform is quite stable and easy to work with.
- Connecting to HR and checking referrals interview status , creating new job links all are hassle free.

Cons

- They need to put AI inbuilt now to initiate the live chat and make process more streamline and helpful.

Pros

Integrates with HRIS, fairly intuitive, has lots of features, and is a reliable ATS for our team

Cons

It's incredibly clunky / buggy in my experience, while intuitive, the experience isn't as smooth in my opinion

Pros

The calendar and google meets integration.

Cons

A bit overwhelming with the amount of features maybe less would be easier to use and understand

Pros

1. Easy to use
2. Organizes and automates many aspects of the recruitment process, making it more efficient
3.Enhanced Collaboration

Cons

1.Data Privacy Concerns
2.Compatibility Issues

Pros

- Good workflow management for applications

Cons

- Interface is not ideal and sometimes it's hard to open for instance CVs

Pros

Greenhouse ATS is a remarkable tool that stands out from others. One of its key strengths is its intuitive and user-friendly interface, making it effortless for recruiters and hiring teams to navigate and manage the hiring process efficiently. With its seamless integrations with various job boards and seamless collaboration features, Greenhouse ATS is truly a comprehensive solution that enhances productivity and helps organizations build exceptional teams.

Cons

The complexity and learning curve associated with setting up and customizing the system. It can require time and technical expertise to fully leverage its capabilities, which may pose challenges for less tech-savvy users or smaller organizations with limited resources. Lack of built-in email templates, which can be time-consuming when communicating with candidates. The system's reporting and analytics capabilities are not as robust or customizable as one ideally preferred.

Pros

Extremely happy with the ease of use with Greenhouse! Could keep everything organized

Cons

For the task management tool I use it for, it's was fantastic. I'd recommend

Pros

Greenhouse has a user friendly interface which is intuitive and easier to use than other competitors at the same price range. There are also ways to customize recruiting workflows, which enables a streamlined process which evaluates candidates consistently and fairly. There are extensive integrations with other HR tools and systems such as background check providers and payroll systems like ADP. It also has reporting and analytics features.

Cons

Greenhouse is one of the most expensive options on the market which makes it a barrier to entry for a lot of early stage startup companies. There is also a steep learning curve for the user as their training resources aren't the best. The ability to customize is limited in terms of reporting features and the customer support can be slow and unhelpful at times.