Greenhouse

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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About Greenhouse

Greenhouse is the leading hiring software for growing companies. Thousands of the most successful companies, like DoorDash, Betterment, Wayfair and DocuSign, use Greenhouse to optimize all aspects of their hiring and onboarding. With our powerful hiring approach, complete suite of software and services, and large integration ecosystem, your company will be ready to hire for what's next. Greenhouse Recruiting drives engaging candidate interactions at every touchpoint, eliminates administrative burden and keeps everyone on the hiring team engaged. Greenhouse also leads the industry in diversity, equity and inclusion (DE&I) tools, helping to mitigate bias and create a fairer hiring process. Greenhouse customers see an average of 85% company-wide engagement, a 27% improvement in average time to hire and a 31% reduction in average cost per hire. With Greenhouse you can: —Build and orchestrate a great hiring plan —Empower recruiters, hiring managers, interviewers and referrers to play their part with unique permission levels —Identify the best-performing sources and optimize your approach —Shorten time to hire by winning at every interaction —Curate every touchpoint with candidates —Use analytics to drive continuous improvements When your company chooses to work with Greenhouse, you get more than software. You are investing in the belief that hiring is the most important factor in your company's success. You are gaining the support of a team impassioned by our mission. And you are empowered by a company committed to the relentless pursuit of better hiring.
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Greenhouse pricing

Greenhouse does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Greenhouse

Greenhouse Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
5 reviews of 667 View all reviews
Avni
Avni
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2019

Solid ATS

Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/06/2023

The cream of the crop of ATS

Rapidly growing needs to scale that Twilio experienced in 2021-2022 its recruitment efforts to meet increased hiring demands. We used Greenhouse ATS to automate job postings and implement bulk actions for efficient candidate management. With the system's scalability and robust reporting, Twilio was able to handle a higher volume of applicants, maintain hiring standards, and quickly identify areas for process optimization.

Pros

Greenhouse ATS is a remarkable tool that stands out from others. One of its key strengths is its intuitive and user-friendly interface, making it effortless for recruiters and hiring teams to navigate and manage the hiring process efficiently. With its seamless integrations with various job boards and seamless collaboration features, Greenhouse ATS is truly a comprehensive solution that enhances productivity and helps organizations build exceptional teams.

Cons

The complexity and learning curve associated with setting up and customizing the system. It can require time and technical expertise to fully leverage its capabilities, which may pose challenges for less tech-savvy users or smaller organizations with limited resources. Lack of built-in email templates, which can be time-consuming when communicating with candidates. The system's reporting and analytics capabilities are not as robust or customizable as one ideally preferred.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
2

3
Reviewed on 21/05/2018

Phenomenal features, easy to use - but extremely high priced, not great support/export

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros

Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons

- Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting.

Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

Sandra
Sandra
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/07/2022

Best ATS

It's one of the ATS that I have ever used. I have used it in two previous roles, so when I joined the new organization, I recommended we use GH. I was happy when it was approved!! It makes things easier walking people through the entire recruitment cycle.

Pros

I like all of the processes you can build when managing different job requisitions. It's easy to schedule for both the recruiter and the candidate.

Cons

Analytics but it's probably because I'm not using it to its fullest potential.

Alternatives Considered

Lever

Reasons for Switching to Greenhouse

I have used it before.
Susan
Susan
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/03/2019

Greenhouse & Go

We love Greenhouse. We are able to bid on larger contracts knowing that we will be able to ramp up and source new hires very quickly. We are very happy to have a ready pool of well qualified candidates in GH, ready to go. As a workflow tool, we can monitor and improve our own performance and track our success. We have transparency among users so we don't drop the ball on hot candidates. Very happy!

Pros

We found Greenhouse very easy to implement. As all small companies, we wear many hats and had to work our implementation plan around our other responsibilities. It was very easy to knock out a few items on our task list every day while keeping all the balls in the air.
I've also found Greenhouse to be user friendly for my colleagues who are less focused on recruiting, but still need to jump in from time to time.

Cons

The "search" options are good but could be a little more robust....seems like the default settings slow us down a bit. When I want to search through "All Candidates", I have a few resets to do in order to get the whole database.

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