---
description: Review of GUIDEcx Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GUIDEcx | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [GUIDEcx](/software/349977/guidecx)

# GUIDEcx

Canonical: https://www.softwareadvice.co.uk/software/349977/guidecx

Page: 1 / 4\
Next: [Next page](https://www.softwareadvice.co.uk/software/349977/guidecx?page=2)

> GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties.

With over 300,000 projects successfully completed, GUIDEcx helps teams shorten time to value, reduce churn, and increase team capacity through intelligent automation and customer engagement. 

Task automation, role-based project views, intelligently forecasted end dates, and engagement through the portal, email, or mobile app make it easy to guide users through onboarding projects. 

Plus, with the GUIDEcx Recipe Builder (native iPaaS solution), you can streamline your tech stack with custom-built integrations to any software solution.
> 
> Verdict: Rated **4.7/5** by 64 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 64 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: GUIDEcx
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Three tiered plans (Starter, Premium, and Advanced) with custom pricing and no published rates. All plans appear to be on custom contracts without a listed free trial; higher tiers add automation, integrations, and advanced management and reporting capabilities.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, India, Israel, United States

## Features

- API
- Access Controls/Permissions
- Account Management
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Approval Process Control
- Budget Management
- Calendar Management
- Chat/Messaging
- Checklists
- Churn Management
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management

## Integrations (6 total)

- Gainsight CS
- HubSpot CRM
- Jira
- Salesforce.org Nonprofit Cloud
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software)

## Related Categories

- [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software)
- [Project Management Software](https://www.softwareadvice.co.uk/directory/4430/project-management/software)
- [Customer Retention Software](https://www.softwareadvice.co.uk/directory/4619/customer-retention/software)
- [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software)
- [Digital Adoption Platforms](https://www.softwareadvice.co.uk/directory/4379/digital-adoption-platform/software)

## Alternatives

1. [Clockify](https://www.softwareadvice.co.uk/software/355240/clockify) — 4.8/5 (9239 reviews)
2. [Jira](https://www.softwareadvice.co.uk/software/4315/jira) — 4.4/5 (15345 reviews)
3. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13557 reviews)
4. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (5953 reviews)
5. [Trello](https://www.softwareadvice.co.uk/software/430585/trello) — 4.5/5 (23509 reviews)

## Reviews

### "Excellent Project Management Tool" — 5.0/5

> **Victoria** | *20 September 2023* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: I love being able to set up a template for our tasks with dependencies that I can reuse on each project. The tags function helps me to easily assign tasks to the right person by simply filtering on those tags.
> 
> **Cons**: Software occasionally becomes buggy and you need to log out and restart.
> 
> Excellent project management software that really keeps you on top of your tasks and timeline.

-----

### "Great project management for the stage our company was in" — 4.0/5

> **Gerrit** | *12 December 2024* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: The project management and email notifications for customers is extremely useful.
> 
> **Cons**: There are times when the platform is slow and has outages.

-----

### "Onboarding Software Application wins and losses" — 3.0/5

> **Craig** | *4 May 2023* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: Client engagement in the projects and ease to update tasks and timeline
> 
> **Cons**: Loss of reportability functionality and lack of being able to connect linked projects
> 
> The team has been very engaged and helpful for onboarding

-----

### "Insight into onboarding" — 4.0/5

> **Verified Reviewer** | *22 September 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Guide has allowed us to have a clear path for onboarding all of our customers and provides visibility and accountability for all parties involved, including the customer. We have been able to significantly reduce time to value while improving customer experience through implementing Guide.
> 
> **Cons**: We have had some difficulties in early iterations of integrations with Salesforce \& various automations, but since releasing the Recipe Builder integrations through Workato, we have been able to accomplish our needs.
> 
> GuideCX has been an invaluable asset to our company in streamlining onboarding. When paired with Salesforce, the visibility into our onboarding process is unmatched.

-----

### "Great onboarding tool, even for projects that are highly custom" — 5.0/5

> **Courtney** | *14 August 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: - Project Manager can control when people get invited to the project- Reporting tools assist with resource planning- Great onboarding experience for new customers of GUIDEcx- They allow customers to submit feature requests and vote on proposed features
> 
> **Cons**: I cannot think of anything at this time.

-----

Page: 1 / 4\
Next: [Next page](https://www.softwareadvice.co.uk/software/349977/guidecx?page=2)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/349977/guidecx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/guidecx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/349977/guidecx> |
| en-GB | <https://www.softwareadvice.co.uk/software/349977/guidecx> |
| en-IE | <https://www.softwareadvice.ie/software/349977/guidecx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/349977/guidecx> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"GUIDEcx","description":"GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties.\n\nWith over 300,000 projects successfully completed, GUIDEcx helps teams shorten time to value, reduce churn, and increase team capacity through intelligent automation and customer engagement. \n\nTask automation, role-based project views, intelligently forecasted end dates, and engagement through the portal, email, or mobile app make it easy to guide users through onboarding projects. \n\nPlus, with the GUIDEcx Recipe Builder (native iPaaS solution), you can streamline your tech stack with custom-built integrations to any software solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/67db02fe-2e7a-43b7-bd2f-d623b63545b7.png","url":"https://www.softwareadvice.co.uk/software/349977/guidecx","@id":"https://www.softwareadvice.co.uk/software/349977/guidecx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":64},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/software/349977/guidecx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Onboarding Software","position":2,"item":"/directory/1396/employee-onboarding/software","@type":"ListItem"},{"name":"GUIDEcx","position":3,"item":"/software/349977/guidecx","@type":"ListItem"}]}]}
</script>