About NinjaOne












NinjaOne pricing
NinjaOne does not have a free version but does offer a free trial.
Alternatives to NinjaOne
NinjaOne Reviews for UK Users
Feature rating

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use and help us to automate our standard work.
Easy to use program and have multiple option manage difrent hardware takes care of patching backups and Security (sentinelOne)
Scripts are easy to use and to add.
It takes allot of standard work out of our hands so that we can focus on the more fun stuff.
Pros
Easy to use and to configurate.
Single pain of glass. so i can see everything i need and use.
Takes allot of standard work out of our hands.
Cons
There are so many extra options that it is sometimes hard to decide what we will add.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
NinjaOne is the tool you have been missing
I trialed Ninja about 6 years ago and our team became dependent on it because it's that helpful of a tool. It was such an important tool even to me that when I started a new job, I knew immediately that ninja was a must have tool. You can't compare it to many other tools. I plan on always using Ninja as a tool because it really is a great resource to all sorts of IT admins.
Pros
What I like most about Ninja is that it is such a versatile tool, you can use it for just about anything you need as helpdesk, system admin, desktop application admin and probably much more. It's an intuitive tool and its not only reliable but also fast
Cons
Honestly the reporting but that has gotten much better with the latest releases this past year.
- Industry: Warehousing
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Great RMM, but expensive and lacks some features
The company I worked at used NinjaOne for a while, and it was great, however, it lacked features that aren't critical, but nice to have. It was also quite a bit more expensive than some other RMM solutions.
Pros
NinjaOne is extremely easy to use, has robust automation features, responsive customer support, and comprehensive remote management.
Cons
Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
NinjaOne - You are asured to be kicked out of the system repeditivly.
Will never recommend the product to anyone ever.
You are guaranteed to lose all your tickets work.
it is like gaming in the 90's
Save and save often.
Pros
Looks pretty and i would say that is where it ends.
Cons
Constantly logs you out while working,
Get messages "inactivity timeout", however busy working on a ticket or a remote session that takes at time 5 attempts to initiate.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The Best RMM out There!
I setup and tested and have put into production NinjaOne. I would highly recommend using it if you are an MSP.
Pros
The Device management and RMM capabilities have been unmatchable with other products I have used and tested. Policies are very easy to setup and deploy.
Cons
There are some integrations I would like to see mor of especially with the software updates and deployments.