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description: Review of Resolve Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Resolve | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Resolve](/software/349551/resolve)

# Resolve

Canonical: https://www.softwareadvice.co.uk/software/349551/resolve

> Eliminate friction and automate instantly. Resolve Actions Express SaaS Edition has nothing to download and no infrastructure to set up, so our customers can spend time on creating value for their business. Actions Express SaaS Edition integrates with nearly all IT and enterprise systems and requires no-code/low-code, so you can deploy quickly across the IT environment, and teams will always have access to the latest version. Paired with our Automation Accelerator Packs - pre-packaged solutions for automating specific use cases - your team gets a first-of-its-kind solution to drastically reduce time to deployment.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Resolve Systems

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Resolve uses a subscription-based pricing model, with tiers based on number of workflows and/or users needed. Pricing can also vary according to the level of support tier requested.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Austria, Belarus, Belgium, Benin, Bosnia & Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa and 90 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Chatbot
- Collaboration Tools
- Customisable Branding
- Data Import/Export
- Generative AI
- Knowledge Base Management
- Performance Metrics
- Process/Workflow Automation
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management

## Integrations (36 total)

- AWS Identity and Access Management (IAM)
- AlienVault OSSIM
- AppDynamics
- BigPanda
- ChatGPT
- Claude
- Datadog
- Dynatrace
- F5 BIG-IP
- Freshdesk
- GitHub
- GitLab
- Intune HRMS
- Jira
- LDAP Manager

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.softwareadvice.co.uk/directory/4160/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews)
2. [Milvus](https://www.softwareadvice.co.uk/software/246233/milvus) — 4.8/5 (298 reviews)
3. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.softwareadvice.co.uk/software/127126/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/349551/resolve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/349551-resolve/> |
| en-AU | <https://www.softwareadvice.com.au/software/349551/resolve> |
| en-GB | <https://www.softwareadvice.co.uk/software/349551/resolve> |
| en-IE | <https://www.softwareadvice.ie/software/349551/resolve> |
| en-NZ | <https://www.softwareadvice.co.nz/software/349551/resolve> |

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