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description: Review of Jurny Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Jurny | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Jurny

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> Jurny is the hospitality industry’s first AI-native property management system (PMS), designed to simplify operations, reduce costs, and scale portfolios without adding staff. &#10;&#10;Unlike traditional PMS platforms that rely on clunky integrations and hidden fees, Jurny unifies the entire hospitality tech stack into one intelligent, easy-to-use dashboard.&#10;&#10;With Jurny, operators gain access to a complete suite of automation tools powered by its NIA AI engine, including reservation and channel management, dynamic pricing, guest messaging, cleaning coordination, guest verification, smart device control, and review management. Every system is seamlessly connected, eliminating double bookings, sync errors, and manual data entry.&#10;&#10;Built for short-term rental operators, boutique hoteliers, and enterprise portfolios, Jurny adapts to your scale. Whether managing 10 or 1,000+ units, you can automate repetitive tasks like front desk operations, housekeeping scheduling, and guest communication—while focusing on revenue growth and guest satisfaction.&#10;&#10;Key benefits include:&#10;&#10;- Unified Operations: Replace multiple tools with one AI-powered dashboard.&#10;- Scalable Growth: Expand portfolios without increasing headcount.&#10;- Enhanced Guest Experience: AI agents respond instantly, ensuring fast, consistent communication.&#10;- Profit Optimization: Dynamic pricing and upsell tools maximize revenue per stay.&#10;- Risk \&amp; Security: Guest screening, access control, and noise monitoring reduce fraud and incidents.&#10;- Reputation Management: AI-powered review monitoring and responses boost online ratings.&#10;&#10;By combining automation, intelligence, and ease of use, Jurny helps operators deliver hospitality without the headaches—driving efficiency, profitability, and five-star guest experiences.
> 
> Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 44 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jurny

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Other
- **Pricing Details**: Eliminate the need for hundreds of licenses, software, and service providers. Jurny's MOS is the ultimate hospitality solution for Boutique Hotels, Short Term Renta Owners and Operators, Vacation Rentals, Serviced Apartments, and more\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Authentication
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Channel Analytics
- Channel Management
- Communication Management
- Contact Management
- Credit Card Processing

## Integrations (17 total)

- August
- Autohost
- Boostly
- Breezeway
- Hopper
- PriceLabs
- RentalGuardian
- Rentals United
- Salto
- Stripe
- Turno
- Vrbo
- Wheelhouse
- WordPress
- Zapier

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hotel Channel Management Software](https://www.softwareadvice.co.uk/directory/4345/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.softwareadvice.co.uk/directory/4345/hotel-channel-management/software)
- [Visitor Management System](https://www.softwareadvice.co.uk/directory/4205/visitor-management/software)
- [Channel Management Software](https://www.softwareadvice.co.uk/directory/256/channel-management/software)
- [Rental Property Management Software](https://www.softwareadvice.co.uk/directory/150/rental-property-management-software/software)
- [Online Booking Systems](https://www.softwareadvice.co.uk/directory/432/reservation/software)

## Alternatives

1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1524 reviews)
2. [Guesty](https://www.softwareadvice.co.uk/software/418418/guesty) — 4.4/5 (465 reviews)
3. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews)
4. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (601 reviews)
5. [OwnerRez](https://www.softwareadvice.co.uk/software/344512/ownerrez) — 4.9/5 (259 reviews)

## Reviews

### "JURNY Ai Assistants are Amazing\!" — 5.0/5

> **Nyccole** | *9 March 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: AI Data Scientist… &#10;It was the end of the fiscal year… frustrated w trying to manipulate programs to organize the data I need, throughout the year, I had given up all hope of using a program and had reverted back to monthly spreadsheets. Now I needed a consolidated year end report with specific details and I was in a hurry… the old platform was very restrictive and frustrating, I wasn’t looking fw to even trying. The AI takes a little getting used to… at first he was creeping me out a bit to be honest… lol… but that’s bc I’m old… I just kept trying until I could comprehend the reports generated and it showed the info I needed. The AI even taught me how to create my own from scratch w the freedom to show whatever info I want\! No restrictions\! Lots of options that were easy to figure out\! No college degree required\! Absolutely the best technology in the hospitality industry PERIOD\!
> 
> **Cons**: Nothing negative at all\! Jurny is always growing and improving\! I have been with them since before they had Ai and I am always learning and growing bc Jurny is always one step ahead of the curve\!\!
> 
> I love ALL of Jurny from the platform itself to every human being behind it\! I plan on spending more time learning the endless capabilities of the Jurny program By using their built in Super Smart Ai assistants and should I get stumped I know I can reach out to even more amazing humans that make up the Jurny support team\!

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### "Partnering with Jurny has made the back end of STR management EASY\!" — 5.0/5

> **Dena** | *23 October 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: My personal Account representative is the BEST: super knowledgeable and quick to respond.  Few PMS companies have that unless you pay for it.  It's great because he knows me, my previous issues, etc. And, unlike going to a customer service call center/email center, he is already familiar with me and my company.  &#10;&#10;Their NIA AI feature is fantastic and always my first step if there is something I feel I do not understand.  It is simple, direct and explains step by step which is fantastic for me (I am not the most tech savvy person\!). &#10;&#10;Finally, Jurny actually listens to their customers.  There are tweaks and suggestions I have provided my Personal Account Rep. and literally, in a few weeks, those upgrades were put into play\!  Amazing\! &#10;&#10;Prior to on-boarding Jurny, I tried 2 other of the "big name" softwares.  I hated both of them.  Lack of customer support and being extremely clunky and non-user friendly made me drop both of them.  I waited nearly a year and researched many other software companies.  I kept coming back to Jurny.  I kept comparing all the others to Jurny.  After a while, I stopped the software hunt and went all in with Jurny.  Best technology move I have done\!
> 
> **Cons**: Initially, their mobile app was lacking and we all know as STR owners/managers, we not always in front of a laptop.  I realized that was because they were focused on the full program.  In a very short time, they focused on their app.  That is where my suggestions have really been heard. It's getting better and better literally every day.
> 
> Absolutely positive.  I would recommend any STR or MTR owner/manager to give Jurny a try.  There are so many integrations that are included with your subscription.  And, so many software programs that integrate with Jurny.  It is a breeze. We are a growing company.  Currently we have 25 doors. Even when we  reach 100+ doors, we will continue to use Jurny.  We can definitely grow with Jurny. It would be insane to go anywhere else.

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### "Promising PMS" — 3.0/5

> **Francois** | *18 October 2024* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10
> 
> **Pros**: Looks like a 21th century alternative to well-established property management tools, with great and innovative features.
> 
> **Cons**: Well, it still lacks of connectivity and might be too early stage for mature STR businesses in terms of reliability and specific features.

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### "Excellent Support and Amazing Automation”" — 5.0/5

> **Raquel** | *19 September 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Jurny offers an intuitive platform with a clean interface, making it easy to manage properties and reservations. The automation features save a lot of time, especially with guest communication and check-in processes. Thanks to Nia, the AI super-agent, guest interactions and support are much faster and more efficient.
> 
> **Cons**: Everything works great for me. Nothing negative to comment. If I had to suggest something, it would be the option to upload short videos for arrival guides, especially for properties that are more difficult to access.
> 
> The customer support (in my case with \[sensitive content hidden\]) is excellent — always attentive and ready to help. I love being able to automate guest messages, manage traveler registration, and have Nia respond in different languages. The coordination with Wheelhouse is also a big plus. Everything works great, and I will definitely stay with Jurny.

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### "Our Go-To for Managing It All" — 5.0/5

> **Scott** | *22 August 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: It really consolidates all aspects of our property management into a single environment. As our business has grown to include other channels, most importantly our direct bookings, Jurny has made it a focal point of our operation to manage everything that matters in our business seamlessly.&#10;Integration with AirBnB, our primary channel, has been great.
> 
> **Cons**: ONE: You must have better integration with VRBO. It's still pretty weak. Also, our payment processing with VRBO charges the guest for their entire stay all at once, which has aggravated some guests. Maybe this is a setting that I haven't addressed on my part. But if not, you may consider options for guests payments to be made incrementally on VRBO. &#10;&#10;TWO: It would be nice if you could set up a default property so that a user doesn't need to keep selecting it in a pull-down. as we only have the one property currently, going to it by default would be simpler in the UI. It wouldn't change anything for those going to a different property, either, as they would have to make a pull-down selection regardless of whether it went to a default property or none at all. You could even make a selection box for "make this my default". &#10;Every time I have to pull down to re-select my property whenever I move to a different screen is time and effort. I'm sure I'm not the only user who feels this way.&#10;&#10;THREE: Updates to channels from Wheelhouse could be faster. &#10;&#10;FOUR: We cannot change the email assigned to us from Jurny for Wheelhouse. Kind of inconvenient, although we manage.
> 
> Overall, Jurny has been our go-to channel manager. It's essential in our operations to track bookings, financials, special notes, correspondence, guest history, messaging, automation, etc. With more and more bookings being direct,

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/jurny-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/347134/jurny> |
| en-GB | <https://www.softwareadvice.co.uk/software/347134/jurny> |
| en-IE | <https://www.softwareadvice.ie/software/347134/jurny> |
| en-NZ | <https://www.softwareadvice.co.nz/software/347134/jurny> |

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