--- description: Review of Hapana Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hapana | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Fitness Software](/directory/4675/fitness/software) > [Hapana](/software/34650/hapana) # Hapana Canonical: https://www.softwareadvice.co.uk/software/34650/hapana Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/34650/hapana?page=2) > Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business. - Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations. - Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems. - Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members. - Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations. With Hapana, fitness studios and clubs can unlock their growth potential, while saving time and effort. Experience the power of seamless member management, targeted marketing, branded app experiences, and data-driven decision-making. Monthly and annual pricing is available. > > Verdict: Rated **4.4/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hapana - **Location**: Sydney, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$285.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Capacity Management - Certification Tracking - Class Management - Class Scheduling ## Integrations (7 total) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Fitness Software](https://www.softwareadvice.co.uk/directory/4675/fitness/software) ## Related Categories - [Martial Arts Software](https://www.softwareadvice.co.uk/directory/4246/martial-arts/software) - [Pilates Studio Software](https://www.softwareadvice.co.uk/directory/4185/pilates-studio/software) - [Club Management Software](https://www.softwareadvice.co.uk/directory/4660/club-management/software) - [Yoga Studio Software](https://www.softwareadvice.co.uk/directory/4544/yoga-studio/software) - [Membership Management Software](https://www.softwareadvice.co.uk/directory/4395/membership-management/software) ## Alternatives 1. [LegitFit](https://www.softwareadvice.co.uk/software/333927/legitfit) — 4.9/5 (237 reviews) 2. [Wodify](https://www.softwareadvice.co.uk/software/114351/wodify-core) — 4.5/5 (154 reviews) 3. [Kilo](https://www.softwareadvice.co.uk/software/421980/kilo) — 5.0/5 (70 reviews) 4. [ClubRight](https://www.softwareadvice.co.uk/software/397362/clubright) — 4.8/5 (190 reviews) 5. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2993 reviews) ## Reviews ### "A one stop shop for our network." — 4.0/5 > **Verified Reviewer** | *20 October 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The ease of use for our members via the app, but also the ease of use for staff, it was very intuitive. > > **Cons**: Some minor elements of the UX need improvement which have already been raised by other franchisees. ----- ### "Hapana X Power Moves" — 5.0/5 > **Michael** | *20 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Open Communication and very responsive in resolving issues Stephen is a GUN\!\! > > **Cons**: The inability to track purchases from Google/meta ads as this is a key functionality that can be used to tailor marketing spend and audience > > Very good. They are consistently evolving with the times and always take on you ideas to improve the platform ----- ### "Try anything but Hapana. Glofox, Momence, Clubfit" — 1.0/5 > **mic** | *27 March 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing. It has been nothing but trouble and a waste of money since day 1 > > **Cons**: From migration to implementation it has been a farce. The system itself has absolutely no intuitiveness to it and creates so much extra work. The systems inside of the hapana framework don't talk to each other meaning if you want to find member information you are forced to jump between 2 systems to find the most basic of information. Price is excessive and includes no sms, email or even push notifications so you pay a premium and then pay for everything on top. The app is garbage, it is slow and has had nothing but issues from day one. > > A complete disaster. If we didn't have to use if for the franchise then we would have ditched it yesterday. From massive billing issues to them not even able to get their own contracts with us correct it has been nothing but a nightmare and the "support" is a joke. We raise an issue and the reply we get doesn't fix or address anything and the buck is passed between them and our franchisor. ----- ### "Great customer support\!" — 5.0/5 > **Brooke** | *21 February 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The customer service. \[sensitive content hidden\] is amazing, always responsive and quick to help me out. I feel very supported by her which is vital in a partnership like this. > > **Cons**: Some teething issues with set up and inclusions, but this has been resolved. > > I am very happy with Hapana - it is easy to navigate and the support I receive is fantastic. ----- ### "Hapana is your ideal partner to grow" — 5.0/5 > **Leo** | *25 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We've been using Hapana at C3 Training for over a year now, and it's been a total game-changer for our gym operations and member experience. From day one, the support team has been responsive, knowledgeable, and genuinely invested in helping us grow. The platform is incredibly intuitive—for both staff and members. Class scheduling, check-ins, billing, marketing, and reporting are all streamlined in one place, saving us countless hours each week. Our coaches love how easy it is to manage their sessions, and our members have commented on how smooth the app experience is. What really stands out about Hapana is that it's clearly designed by people who understand the fitness industry. Every update seems to bring new tools that actually solve real challenges, whether it's automating follow-ups with leads, tracking performance, or improving member retention. If you're a gym owner looking for an all-in-one solution to scale your business, I can't recommend Hapana highly enough. It's more than just software—it's a partner in our growth > > **Cons**: While our overall experience with Hapana has been highly positive, no system is without areas for improvement. If there’s one aspect we’d highlight, it’s that some customisation options—particularly around reporting and member notifications—can feel a bit limited or require workarounds > > Our overall experience with Hapana has been outstanding. As a fast-growing gym franchise, we needed a platform that could not only handle the day-to-day operations but also support our long-term growth—and Hapana has delivered on every front. From onboarding to ongoing support, the Hapana team has been exceptional. They took the time to understand our business model and provided tailored solutions that helped streamline our operations. The platform itself is robust, reliable, and constantly evolving. We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/34650/hapana?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/34650/hapana) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data