--- description: Review of Deep Talk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Deep Talk | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [Deep Talk](/software/346499/deep-talk) # Deep Talk Canonical: https://www.softwareadvice.co.uk/software/346499/deep-talk Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/346499/deep-talk?page=2) > Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text such as surveys, reviews, chats, and emails into valuable data in just a few clicks. With Deep Talk, you can easily classify and categorize your feedback, identify the sentiment, and gain a deeper understanding of metrics like NPS and CSAT. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Deep Talk ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Plan Basic (Free): Up to 700 data rows per month Startup ($59): Up to 3.000 data rows per month Pro ($139): Up to 12.000 data rows per month Enterprise ($399): Up to 45.000 data rows per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, European Portuguese, French, German, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 53 more ## Features - API - Activity Dashboard - Categorisation/Grouping - Customer Journey Mapping - Customer Segmentation - Dashboard - Data Discovery - Data Extraction - Data Import/Export - Data Mapping - Data Visualisation - Feedback Management - For Sales Teams/Organizations - For eCommerce - Forecasting - Full Text Search - Machine Learning - Multi-Language - Multiple Data Sources - NPS Survey Structure ## Integrations (5 total) - Google Sheets - Intercom - SurveyMonkey - Typeform - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Text Mining Software](https://www.softwareadvice.co.uk/directory/4785/text-mining-software/software) ## Related Categories - [Text Mining Software](https://www.softwareadvice.co.uk/directory/4785/text-mining-software/software) - [Customer Satisfaction Software](https://www.softwareadvice.co.uk/directory/4627/customer-satisfaction/software) - [Natural Language Processing (NLP) Software](https://www.softwareadvice.co.uk/directory/4412/nlp/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.uk/directory/4360/artificial-intelligence/software) - [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software) ## Alternatives 1. [OpenText Analytics Cloud](https://www.softwareadvice.co.uk/software/415497/opentext-magellan) — 5.0/5 (1 reviews) 2. [MonkeyLearn](https://www.softwareadvice.co.uk/software/191848/monkeylearn) — 4.3/5 (4 reviews) 3. [Displayr](https://www.softwareadvice.co.uk/software/394307/displayr) — 4.8/5 (21 reviews) 4. [Wolfram Mathematica](https://www.softwareadvice.co.uk/software/98129/wolfram-mathematica) — 4.6/5 (169 reviews) 5. [Neuton AutoML](https://www.softwareadvice.co.uk/software/251832/neuton-automl) — 4.6/5 (11 reviews) ## Reviews ### "DeepTalk tells you what your data is really saying vs what you want it to say. Invaluable tool." — 5.0/5 > **David** | *9 May 2022* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: I don investment research and I am able to feed it FOMC minutes, statements, speeches, etc. I can feed it earnings calls or anything really. It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day. > > **Cons**: this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con. > > I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great. ----- ### "Test your machine learning ideas quickly and easily" — 4.0/5 > **Paul** | *23 May 2022* | Media Production | Recommendation rating: 8.0/10 > > **Pros**: If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering. > > **Cons**: Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform. > > Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy. ----- ### "Experience using this Machine Learning Platform for clustering the Wine review dataset" — 4.0/5 > **Fnu** | *5 April 2022* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities. Ease of use and User experience, easy to create projects and classify and train the model. > > **Cons**: The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform > > I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews. ----- ### "Flexible data analysis tool" — 5.0/5 > **Mini** | *1 December 2023* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data. > > **Cons**: Its a very useful and valuable tool for me. ----- ### "Make sense of unstructured data" — 5.0/5 > **Kejda** | *18 May 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: It works well at extracting insights from unstructured text for sentiment analysis and topic clustering > > **Cons**: Relative lack of integrations — currently must import my data as CSV ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/346499/deep-talk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/346499/deep-talk) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data