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description: Review of ZENOTI Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ZENOTI | Reviews, Pricing & Demos - SoftwareAdvice GB
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# ZENOTI

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> ZENOTI is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  &#10;&#10;Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  &#10;&#10;Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  &#10;&#10;ZENOTI delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 30,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.&#10;&#10;Monthly subscription pricing is available.
> 
> Verdict: Rated **4.4/5** by 1268 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1268 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Soham Inc dba Zenoti
- **Location**: MERCER ISLAND, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing Details**: For accurate pricing, contact Zenoti directly.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database

## Integrations (8 total)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Tablet POS Software](https://www.softwareadvice.co.uk/directory/1451/tablet-pos/software)

## Related Categories

- [Tablet POS Software](https://www.softwareadvice.co.uk/directory/1451/tablet-pos/software)
- [Pilates Studio Software](https://www.softwareadvice.co.uk/directory/4185/pilates-studio/software)
- [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software)
- [Medical Spa Software](https://www.softwareadvice.co.uk/directory/3851/spa/software)
- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)

## Alternatives

1. [AestheticsPro](https://www.softwareadvice.co.uk/software/73167/aesthetics-pro) — 4.5/5 (657 reviews)
2. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (498 reviews)
3. [athenaOne](https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals) — 3.8/5 (911 reviews)
4. [Tebra](https://www.softwareadvice.co.uk/software/1329/kareo-billing) — 3.9/5 (1371 reviews)
5. [PatientNow](https://www.softwareadvice.co.uk/software/23634/patientnow) — 3.9/5 (299 reviews)

## Reviews

### "I’ve moved in past Zenoti" — 1.0/5

> **Andrea** | *20 March 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Some of their reports were helpful and their metrics but overall it was clunky, confusing. Oh, their patient information pop up was nice.
> 
> **Cons**: Their report added a factor that made my payroll a disaster.  I spent so many hours correcting payroll it was insane.
> 
> Terrible. Wouldn’t recommend. I was pushed to leave a positive review over and over. It was the only what they’d leave me alone.

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### "The Most Thorough and Supportive Software Transition I’ve Experienced" — 5.0/5

> **Toni** | *7 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The onboarding experience exceeded my expectations. Sudhanshu was incredibly organized, communicative, patient, and supportive throughout the entire process. Transitioning software is overwhelming simply because there’s so much to learn, but I never felt like I was doing it alone. If he didn’t immediately have the answer to a question, he always took the time to research it, explore different options, and come back with a solution. He also helped me think through workflows and offered guidance when I wanted to know what might be considered an industry standard. That level of support made a huge difference.&#10;&#10;I’ve used Square, Vagaro, GlossGenius, and most recently Mangomint, and Zenoti is by far the most comprehensive software I’ve worked with. The level of customization, reporting, automation, and operational insight is unlike anything I’ve experienced before. It gives me a level of visibility into my business that I simply haven’t had with any other software.
> 
> **Cons**: The only challenge was the learning curve, but that’s expected with software this robust. There is a lot of information to absorb because of everything the platform can do. I don’t see that as a negative. It’s simply part of implementing a powerful system, and having great onboarding support made the process much easier.
> 
> Overall, I have been incredibly impressed. For the first time, I feel like I have software that won’t just keep up with my business. I feel like it will help me grow it. It’s clear that Zenoti is a forward-thinking company that’s continually innovating, and I’m excited to continue onboarding and learn more about my chosen features like HyperConnect and the AI Receptionist.&#10;&#10;If the onboarding experience is any indication of what’s ahead, I know we made the right decision. Thank you to Sudhanshu for making such a complex transition feel manageable and for providing outstanding support every step of the way. I’m excited to continue growing with Zenoti.

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### "Thank you zenoti team" — 5.0/5

> **Ana** | *20 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I’ve been using this software for over 2 years, it’s easy and has everything a salon owner needs to succeed in the industry.
> 
> **Cons**: It’s very complex and sometimes difficult to remember all the functionality of the software, but the support team are always available to help.

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### "A Complete Platform for Efficiency and Growth" — 5.0/5

> **David** | *18 April 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa. It provides everything required to efficiently manage daily business activities while delivering a seamless and elevated experience for clients, staff, and administrators.&#10;&#10;From an operational standpoint, Zenoti simplifies scheduling, client management, and service tracking, allowing for a highly organized and efficient workflow. For management, it offers advanced reporting, performance insights, and centralized control, enabling better decision-making and business growth.&#10;&#10;For staff, the platform enhances productivity and communication by streamlining appointments, service notes, and client interactions in one secure system.&#10;&#10;Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client data management. Its paperless environment eliminates the need for physical files, reducing clutter and improving organization across the entire practice.&#10;&#10;Additionally, Zenoti’s integrated marketing tools—including email and SMS campaigns—allow for effective client engagement, retention, and growth, making it a powerful platform not only for operations but also for scaling the business.&#10;&#10;Overall, Zenoti creates a modern, efficient, and professional ecosystem that elevates both the client experience and the internal management of a medical spa.
> 
> **Cons**: One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit complex at times. However, I understand that this structure is in place to ensure accuracy, consistency, and proper configuration across the platform.
> 
> Zenoti helps me solve many key aspects of running my business, especially when it comes to legal protection and operational control. It allows me to create and manage digital consent forms, automate messages, and implement systems that ensure tasks are verified more than once—whether by staff, management, or even clients—adding an extra layer of accountability.&#10;&#10;One of the biggest advantages is having everything integrated into a single platform. Being able to manage operations, client communication, documentation, and marketing in one system saves me significant time and reduces operational costs, making the business more efficient overall.

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### "Powerful Platform for Growing a Client-Focused Business" — 5.0/5

> **Zenan** | *30 June 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Zenoti gives us the tools to manage many parts of our business in one place, including online booking, staff schedules, client profiles, memberships, packages, loyalty rewards, promotions, reporting, and marketing. I especially like that it helps us create a more professional and consistent client experience while giving us opportunities to encourage rebooking, memberships, and customer loyalty. The webstore and automated communication features are also valuable for helping us grow beyond walk-in appointments.
> 
> **Cons**: Because Zenoti has so many features, some settings can feel complicated and take time to understand. Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected. It can be difficult to know which settings need to be selected to make an offer work exactly as intended, especially when there are restrictions, spending thresholds, or different client eligibility rules.
> 
> Overall, our experience with Zenoti has been positive. It is a strong platform for a growing service business that wants to move beyond basic booking software and create a more complete client experience. There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build stronger relationships with clients. We appreciate that Zenoti supports both day-to-day business needs and long-term growth.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/346187/zenoti> |
| en | <https://www.softwareadvice.com/retail/zenoti-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/346187/zenoti> |
| en-GB | <https://www.softwareadvice.co.uk/software/346187/zenoti> |
| en-IE | <https://www.softwareadvice.ie/software/346187/zenoti> |
| en-NZ | <https://www.softwareadvice.co.nz/software/346187/zenoti> |
| fr | <https://www.softwareadvice.fr/software/346187/zenoti> |

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