Jamf Protect

Pros

I think the setup process to get Jamf Protect implemented is a big pro. Being able to work with a dedicated team to get everything implemented really avoided any stress that could have been caused by a bad setup.

Cons

I do not have any complaints with the Jamf Protect software as of now. I think that there could be more in the sense of Training for the product since Jamf only offers two training classes currently for the product.

Pros

Like by review title says, I am still learning. There is so much to comprehend in Pro let alone, another integrated product. With that said, the integration is amazing. I love the ease of deployment.

Cons

I would love more help on the "clean up" side for when viruses/malware are found. Protect has already caught some issues, some of which are easy to handle and others I'm at a complete loss and just wipe the device. The pricing for education could use some love. We are paying a premium, which I understand; however, I will be honest that competitors (Mosyle) are tempting for education customers such as ourselves. We love jamf to the core though, so the swap cannot be justified currently.

Alternatives Considered

Reasons for Choosing Jamf Protect

Reasons for Switching to Jamf Protect

Pros

Sounds like it protects the machine ... in the sense you cannot do anything more with your machine!

Cons

After it has been deployed on our machines, it now takes around 4 seconds to display a console prompt (it was 20ms before ...)

Pros

It is very customizable, and the online community is second to none.

Cons

There have been a few features that have been missing for a long time. For example, renaming a device using user info during deployment.

Pros

Tight integration with Jamf Pro made setup and deployment extremely simple. I didn’t have to think about it after the initial setup.

Cons

I do wish there was more of a user interface on the client machine.

Pros

Ease of deployment and extra protection.

Cons

Nothing I can think of at this time. It works and integrates very well with Jamf Pro.

Pros

Conditional access controls: Zero-trust security emphasizes verifying every user and device trying to access resources before granting access

Cons

Device compliance and security policies.

Pros

The setup, deployment and all of its features are easily what I love most about Jamf Protect. Within minutes of approval, we were up and running.

Cons

For our immediate purposes, we did not have any cons about using Jamf Protect. Jamf made everything easy and nothing hard or bad about using or deploying this software.

Alternatives Considered

Reasons for Choosing Jamf Protect

Switched From

Reasons for Switching to Jamf Protect

Pros

I can pull reports immediately, get instant notifications and have needed information whenever I want/need it

Cons

Support is very limited, almost non-existent

Pros

I like how easy it is to implement. Jamf Connect too a bit of time to implement, but it's perfect.

Cons

Problems navigating some menus. Sometimes it seems to be problematic.

Pros

Its very easy to integrate into Jamf pro to allow for simply but very effective remediation workflows

Cons

It was a bit hard to get completely setup but once that was completed it off to the races.

Pros

For a long time macOS security operations at an enterprise level was unheard of when it came to user friendly GUI and accurate reporting. Jamf Protect now makes this easy. We're now able to get a full spectrum of compliances on our macOS devices in one console, giving us the ability to be proactive in remediation when it comes to threat protection. We're given real-time alerts and insights that we were usually left in the dark with in the past.

Cons

I honestly don't think there are any cons to this product. It does exactly what we want it to do and even rivals our current Threat Protection solution for Windows. The other products could definitely take some queues from Jamf Protect.

Pros

Deployable with ARD or JAMF Pro. They made it a way easier alternative to other brands and the support has been great. They have contacted me, for feedback/improvements/ideas.

Cons

Still learning....hoping for more free web trainings/videos like I had for JAMF Pro inception and deployment.

Pros

It allows us to save the budget and avoid unnecessary payment for overpriced data abroad for our colleagues.

Cons

Since we are still migrating from Wandera, can't yet tell.

Pros

Auto install and auto updates configuration/version changes

Cons

Needs a more simple way to setup advanced threat removals within Protect with auto quarantine file removal choices. minimize the need do dump issues out to Jamf Pro for resolution.

Pros

Deployment could not have been easier! I have to wear many hats where I work. The setup and deployment was very simple and I stepped through everything using the documentation. It was so quick and simple I thought for sure I missed something. I didn't, it's just that simple.

Cons

I have no been using Jamf Protect long enough to have any feature requests or complaints.

Pros

I liked the implementation, it was very easy. Basically Jamf has it all set up right "out-of-box".

Cons

The Threats can be hard to create at times, but Jamf Support is very good at helping create them. Often times they will update the threats themselves.

Pros

I like the direct integration with JAMF pro. The system is very great to allow me insight in to the individual users

Cons

Remediation is a little difficult and nothing is built in.

Pros

I really enjoy the layout of this product, to me its not too crowded and is easy to follow.

Cons

I dont have any cons for this software, just that it has to be a different site from the jamf pro!

Pros

This software updates automatically so you don't have to worry about new viruses showing up.

Cons

There are no weaknesses that I know if at this point.

Pros

Designed exclusively, for macOS which can be easily seen in its architecture and implementation for any macOS Admin. It is feature rich and is one of the few solutions to leverage the new Endpoint Security framework to prevent (at process level) threats from even launching. Lightweight and by far the lowest impact of other solutions tested and used. Support is excellent and product is updated several time a month with new features and improvements based on feedback.

Cons

More documentation, examples and better marketing and comparison against other solutions would be useful. With its newer approach for security, large range of features and design exclusively for macOS and Endpoint Security framework, traditional security professionals often miss and don't see the benefits of Protect from a preventative (vs. reactive) approach.

Pros

Protect is so easy to use and maintain, it gives valuable insight to the administrator!

Cons

Initial configuration is a bit complicated, but deployment is super easy!

Pros

Very easy to implement if you also are using Jamf Pro. Provides good security event monitoring. Insights for CIS Level 1 and CIS Level 2 are nice to get a good overview of the important settings and policies.

Cons

Default plan only reports, doesn't perform actions unless edited. Need SIEM or AWS S3 bucket for long term log retention as the 2 million event threshold is reached quickly on large deployments.

Pros

I love the heuristic approach to protecting our endpoints. This has the potential to be very effective at mitigating, preventing, and isolating rouge processes/malware.

Cons

Assigning licenses and installing could be easier. Full integration with the Jamf dashboard would be nice. We look forward to more robust pre-canned mitigation workflows to work with.

Pros

great community and service, lots of features

Cons

I think it can be better with a new section of all new features