About iLost for Business

iLost for Business is a cloud-based lost and found software for municipalities, amusement parks, hotels, transportation businesses and more. It allows complete shipping of items to a customer's door, regardless of where the item originated. This means that visitors can schedule a pickup, pay the shipping costs, and have their packages waiting for them when they get home. Couriers pick up packages and deliver them anywhere in the world, so administrators don't have to worry about collecting payments or tracking shipments. The platform also extends customer support via knowledge portal, chat, phone and more.
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iLost for Business pricing

iLost for Business has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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iLost for Business Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.9
5 reviews of 15 View all reviews
Kim
  • Industry: Airlines/Aviation
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/01/2021

Always Easy with Ilost @ Eindhoven Airport

From the very first start with Ilost at Eindhoven Airport it was such an improvement. We immediately saw an improvement in match rate, so many more happy passengers who got their lost items back.

Pros

Ilost is so easy to use!
It is a web-based program that can be used anytime, anywhere.

Cons

Integration was very easy years ago, nothing negative to mention.

Response from iLost

Thank you for your review!
Proud to have Eindhoven Airport as a customer, joined as the first airport years ago!

Replied 29/01/2021
Xandra
  • Industry: Government Administration
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2021

iLost

people at iLost are very kind and fast to answer my questions. Now and again it takes a while to get in touch with them.

Pros

The site is easy to use. It is great that citizens can find their property back, wether they are in Amsterdam or nog

Cons

Management information. I would like management information per week.

Response from iLost

Thank you for your review!
Great that iLost improves Lost & Found for the Municipality of Amsterdam and its residents.
And we noted the need for more specific reporting capabilities in the application, especially selection criteria.

Replied 29/01/2021
Boyen
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2022

Keep up the good work!

Pros

Interface is streamlined, easy to understand menus and options. Easy to learn, very easy to use.

Cons

1. Search function can be improved. For example, searching for an item in a different location.
2. It would also be good if a user can edit the location of an item. Currently, an item registered in one location but physically present in another location cannot be edited.

Francisco
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2021

excellent customer service

Pros

iLost is very easy to use, saves us a lot of time and much important it has made a lot of our travelers very happy.

Cons

None yet, i will definitely recommend it!

Response from iLost

Thank you!
iLost is very glad for having HTM as a customer for several years now.
And great to see that you recommend us :).

Replied 27/01/2021
Yannick
  • Industry: Leisure, Travel & Tourism
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 01/03/2022

Bobbejaanland is a great fan! iLost, the perfect partner for your business.

Thanks to iLost, we were able to return more found objects to their rightful owners. The system is easy to use for both our employees and visitors. Behind the scenes, working with iLost has allowed us to make better use of our time.

Pros

Portal is Dummy-proof. Smooth cooperation with iLost for the implementation.

Cons

None. At the moment everything is running smoothly.

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