--- description: Review of MSP360 RMM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MSP360 RMM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [RMM Software](/directory/4344/remote-monitoring-and-management/software) > [MSP360 RMM](/software/345182/msp360-rmm) # MSP360 RMM Canonical: https://www.softwareadvice.co.uk/software/345182/msp360-rmm > MSP360 RMM is an all-in-one remote monitoring and management solution designed for MSPs and IT teams. With unlimited endpoints, centralized management, free built-in remote access, proactive monitoring, automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly – all without long-term commitments. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$59.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Per-admin pricing with unlimited endpoints - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more ## Features - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - Anti Virus - Automatic Patch Deployment - CPU Monitoring - Customisable Dashboard - Customisable Reports - Dashboard - Deployment Management - Device Auto Discovery - Device Management - Diagnostic Tools - Email Alerts - Event Logs - For MSPs - IT Asset Management - IT Asset Tracking - IT Incident Management - Incident Management ## Integrations (2 total) - ConnectWise PSA - HaloPSA ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [RMM Software](https://www.softwareadvice.co.uk/directory/4344/remote-monitoring-and-management/software) ## Related Categories - [RMM Software](https://www.softwareadvice.co.uk/directory/4344/remote-monitoring-and-management/software) - [Server Monitoring Tools](https://www.softwareadvice.co.uk/directory/4409/server-monitoring/software) - [Patch Management Software](https://www.softwareadvice.co.uk/directory/4519/patch-management/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.softwareadvice.co.uk/software/359879/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [Site24x7](https://www.softwareadvice.co.uk/software/360425/site24x7) — 4.7/5 (344 reviews) 3. [ManageEngine OpManager](https://www.softwareadvice.co.uk/software/360394/manageengine-opmanager) — 4.5/5 (257 reviews) 4. [Datadog](https://www.softwareadvice.co.uk/software/101405/datadog) — 4.6/5 (357 reviews) 5. [PRTG](https://www.softwareadvice.co.uk/software/151096/prtg-network-monitor) — 4.6/5 (254 reviews) ## Reviews ### "Tired of your big bloated RMM? MSP360 RMM is refreshingly simple." — 4.0/5 > **Kirk** | *5 September 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: MSP360 RMM is a very simple RMM product offering the essentials: system resource monitoring, patch management, scripting, and remote control. It is not nearly as complex as something like ConnectWise, it's constantly evolving, and has a very attractive price point. > > **Cons**: While it is considerably more simple than competing products and they are constantly adding new features I would love to see better reporting in general. > > MSP360 RMM has overall been a good experience. We found ConnectWise too big and needing too much hand holding so we were looking for a simpler solution. Having been a long time MSP360 customer we know that the product is relatively new and will continue to evolve over the years. ----- ### "The best way to centralize endpoints" — 5.0/5 > **Anderson** | *19 August 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I can obtain real-time results of the status of my endpoints and thus be able to act quickly and with the necessary improvements to continue with business activity. > > **Cons**: You should have a dedicated environment unique to this solution ----- ### "Director of Technology Services" — 5.0/5 > **Pete** | *13 August 2024* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Cost is very good, features need more functionality > > **Cons**: Needs more features and integrations to work with other vendors > > It seems like it has promise but will need more. ----- ### "Excellent Remote Management Software" — 5.0/5 > **Andre** | *23 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Being able to install and manage the software from the control panel is the best feature and one that I use everyday. > > **Cons**: Connect. it works well but not as fast as my current solution. Unattended remote access is not as easy to setup and use either. > > I'm extremely happy with this product and used it every day to monitor and support my customers. ----- ### "MSP360 Backup and RMM" — 4.0/5 > **Chris** | *6 September 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: We have used the backup product for a while now and it has performed well. We have started using the RMM and Connect portions recently and have liked the service so far. > > **Cons**: Wish there was a Mac and mobile RMM and remote connect ability. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/345182/msp360-rmm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data