Google Workspace

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Google Workspace

Google Workspace's word processing for teams. Work on a single document with team members or people outside your company. See edits as others type, communicate through built-in chat and ask questions by including comments. Create, edit and share docs from your iPhone, iPad or Android devices. Use Chrome for Mac or PC to work in Docs, even when you’re offline.
Google Workspace Software - Google Workspace meetings
Google Workspace Software - Google Workspace participants
Google Workspace Software - Google Workspace board meeting
Google Workspace Software - Google Workspace joining a meeting
Google Workspace video
Google Workspace Software - Google Workspace meetings - thumbnail
Google Workspace Software - Google Workspace participants - thumbnail
Google Workspace Software - Google Workspace board meeting - thumbnail
Google Workspace Software - Google Workspace joining a meeting - thumbnail

Google Workspace pricing

Google Workspace has a free version and offers a free trial. Google Workspace paid version starts at £4.60/month.

Starting Price:
£4.60/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Google Workspace

Google Workspace Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.6
Customer Support
4.3
5 reviews of 17,019 View all reviews
Sharlene
Sharlene
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 31/12/2024

Google Workspace Friend or Foe?

My overall experience with Google Workspace Is a pleasant one. Especially the ease of use to create emails and to bring other team members on task. I also like the access of the Google apps, the Google Store, and the Google Market I feel that those Integrations are smooth

Pros

One of my favorite features about Google workspace was the ability to easily create other emails for other members on your team. You have a lot of control Of the permissions that you assigned to your teammates in addition to the easy integration of other Google applications at your fingertips. Teammates could also create other email accounts for new teammates. The main administrator would not always have to be in the office creating other emails for new team members so this saved a lot of time!

Cons

Whenever I needed to switch between different Administration profiles and different security passwords It was a bit troublesome and it was not that user friendly. In fact it is a bit clunky and I feel that it should be an easier experience. I feel that the double triple security measures that Google uses for passwords between accounts and its users is way over the top. There have been times where I've been asked for my state ID when the password was correct! These kinds of methods slow things down a lot amongst the administrators and staff when we're trying to get projects done. They have to find another way to implement security that does not make the user feel overwhelmed yet it is efficient enough to keep hackers out.

Alternatives Considered

Microsoft SharePoint and Microsoft Outlook

Reasons for Switching to Google Workspace

Google workspace products are more intuitive, more developed, and easier to work with.
Verified Reviewer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2024

Simplify your work with Google Workspace.

Pros

The best thing about Google Workspace is its simplicity. It allows users to have everything in one place with its easy access to all Google Apps combing collaboration, organization, communication and productivity. The best thing is that it has a version for Education that is offered generously free of charge to institutions.

Cons

I love Google Workspace because it has made my job easier as an education leader. It would be great if the format of the documents in Google Docs remains the same when downloaded as it changes in some instances.

Jane
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

1
Reviewed on 05/02/2025

Getting charged for no service

It sucked! Navigation was circular, I spent hours trying to sign a BAA, with no success.

Pros

When it worked, it was easy to access the drive.

Cons

It was discontinued after the trial period, although I am still being charged for the service I don't have. There is no way to contact customer service, so my only recourse is to challenge the charge on my card each time it comes up.

Kaitlin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 22/11/2024

Reliable workhorse products

In all, it's positive; I rely on these tools every day for writing, project management, collaboration and creativity.

Pros

The inbox is relatively intuitive and can be adapted to fit your brand/web domain; it's Gmail with your professional branding. You also get Drive, Meet, Google Docs and a few other apps.

I rely on Google Calendar to stay organized with client meetings, conference calls, appointments, etc. Although I use a Mac, it generally integrates well with my computer and software. The automated tools are helpful; the calendar invite system is fairly easy to use.

Google Docs are better, in my opinion, than the competitor products because they're so intuitive and it's easy to invite collaborators.

Cons

Some of the admin dashboards are less intuitive and hide key account settings. I often have to search 'how do I change X setting in Google Workspace?" because it's not readily apparent in the console.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Workspace

Google Workspace became a popular alternative just as cloud-based software was starting to take off in the mainstream. All my clients were using Google Workspace so I quickly switched too.

Switched From

Microsoft 365

Reasons for Switching to Google Workspace

At the time, Google Workspace was easier to use and had free/low cost use options while Microsoft 365 only had paid options.
Rick
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 02/01/2025

Google Workspace works for us.

It fits our company's needs to be able to communicate with each other and our clients. It allows us to store and share necessary information, share our calendars, and integrates key apps or software that we need into it.

Pros

Google Workspace fits our company perfectly! It includes all of the critical apps and tools we need for our operations.

Cons

Its not very simple for non-technical people to set up security features.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

It was less expensive and easier to work with. It also allowed us to integrate key software and apps we use into it.

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