About Factorial

Factorial is a cloud-based human resources (HR) solution that caters to small businesses across various industry verticals. Key features include a time-off manager, an organisational chart generator, a document manager and more. Factorial helps HR departments manage their employees' annual leave, absences and sick leaves. Users can accept or reject employee requests directly from the solution. Users can also monitor employees’ compensation and offer tailored compensation plans to different employees. Factorial's employee portal gives employees access to their personal accounts to request annual leave, notify their employers of sick leaves and check their paychecks. The portal also helps managers communicate and share resources with their team members. Services are offered as an integrated suite, or users can purchase individual modules. Support via phone and email is included.
Factorial Software - Factorial's dashboard helps you stay organized with pending tasks, upcoming holidays, and time-off schedules while keeping you informed about company news. The user-friendly mobile app makes it easy to clock in and out, check time-off requests, and more.
Factorial Software - Factorial's time tracking feature provides a clear overview of your team's working hours, making it simple to monitor attendance at a glance.
Factorial Software - With Factorial, employees can effortlessly submit time-off requests, which managers can approve. The team calendar makes it easy to see who is out and when, ensuring smooth planning.
Factorial Software - Streamline your hiring process with Factorial's Applicant Tracking System. Easily track potential hires, ensuring their information is readily available for your final decision.
Factorial Software - Factorial's performance review feature streamlines the evaluation process, allowing managers to provide structured feedback and set clear goals for employee development. This fosters growth and enhances communication within teams.
Factorial Software - Factorial's expense management software lets employees easily submit and track expenses, while managers quickly review and approve requests. This streamlines accuracy, reduces paperwork, and ensures timely reimbursements for efficient financial workflows.
Factorial video
Factorial Software - Factorial's dashboard helps you stay organized with pending tasks, upcoming holidays, and time-off schedules while keeping you informed about company news. The user-friendly mobile app makes it easy to clock in and out, check time-off requests, and more. - thumbnail
Factorial Software - Factorial's time tracking feature provides a clear overview of your team's working hours, making it simple to monitor attendance at a glance. - thumbnail
Factorial Software - With Factorial, employees can effortlessly submit time-off requests, which managers can approve. The team calendar makes it easy to see who is out and when, ensuring smooth planning. - thumbnail
Factorial Software - Streamline your hiring process with Factorial's Applicant Tracking System. Easily track potential hires, ensuring their information is readily available for your final decision. - thumbnail
Factorial Software - Factorial's performance review feature streamlines the evaluation process, allowing managers to provide structured feedback and set clear goals for employee development. This fosters growth and enhances communication within teams. - thumbnail

Factorial pricing

Factorial does not have a free version but does offer a free trial. Factorial paid version starts at £4.50/month.

Starting Price:
£4.50/month
Free Version:
No
Free trial:
Yes

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Factorial Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.5
Customer Support
4.3
5 reviews of 277 View all reviews
Juan
Juan
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/07/2023

Simplifying human resource management

My experience has been very positive. From the first moment I started using the platform, I realized how easy it was to use and how intuitive its interface was.

Pros

What I liked the most is its intuitive and easy-to-use interface. From the very first moment I started using the platform, I was able to navigate smoothly and perform all HR tasks efficiently. I also love how it simplifies each stage of the employee life cycle. From recruiting and onboarding to time tracking and free time management, this tool has you covered.

Cons

One aspect that I think could be improved is the integration with other tools and systems. While it does offer some integrations with third-party software, I wish there were more options available. This would further facilitate the management of human resources and the synchronization of data between different platforms.

Dana
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 10/09/2024

Overall, great new product

Overall we had a positive experience. The team enjoyed being able to see their PTO in real time, request time off directly in the app and see their schedules. Our hospital is a very large hospital and we do have pay differentials for our evening shifts after a certain time frame- which was the only thing we could not work out with Factorial overall. For a facility that is less complex in it's scheduling and wage tables than ours- this would not be an issue.

Pros

Customer service team was top notch. They were willing to try to work with every single one of our hospital's needs and were accessible pretty much at anytime.

Cons

We hit a huge road block trying to come up with a way to add our evening pay differentials into the payroll software.

Deborah
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 02/12/2024

There is no other option besides Factorial!

Above and beyond experience with Factorial :)

Pros

I absolutely love all of the options Factorial has. Excel has nothing on Factorial! Factorial can do it all!

Cons

Not finding out about Factorial sooner! I would have made the switch earlier!

Steven
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
1
Customer Support
1

1
Reviewed on 16/01/2024

Avoid Factorial. A terrible experience !

This is honestly the worst experience we have ever had with a software vendor, there were commitments made that money would be refunded whilst the company were not delivering, these were never followed through. My honest advice is unless you are a very small business is to stay away from this company. This is my personal opinion based on my personal experience and may not be representative of your experience.

Pros

Nothing, I personally feel "ripped off" by factorial and personally question their business ethics.

Cons

Our experience with Factorial was absolutely terrible, over the first six months we had four different success managers, (they did not seem to be able to retain their people) - to add to that the product was grossly over sold, only for us to find out when it came to implementation that promised features were not available. The support is slow, getting any support outside of Europe is near impossible. Any complaints were met with promises that we never delivered upon.

Wilber
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/11/2024

HR Business Partner & Data Analyst

After more than 2 years of experience with Factorial, I can say that it is totally positive.
The team has been always available and the product development has been incredible.
Product recommended for SMEs to facilitate employee cycle experience with a very good UX for both employees and Admin.

Pros

Continuous improving with new features since day one
Account manager dedicated and able to provide support effectively
Competitive pricing for an HRIS

Cons

Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream
Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize
Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting)

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