--- description: Review of Justt Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Justt | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Chargeback Management Tools](/directory/4793/chargeback-management-software/software) > [Justt](/software/341307/justt) # Justt Canonical: https://www.softwareadvice.co.uk/software/341307/justt Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/341307/justt?page=2) > Founded in 2020, Justt is the world's first smart chargeback solution that tailors each response and improves over time. Unlike template-based solutions, it uses AI-powered automation and domain expertise to generate dynamic arguments, customizing each response, no matter the volume or complexity. With a machine learning engine that's continuously running A/B tests in the background, Justt is the only chargeback solution that self-improves over time—helping merchants win more disputes effortlessly. > > Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 7 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Justt ## Commercial Context - **Pricing model**: Other - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, Ireland, Italy, Netherlands, New Zealand, Norway and 10 more ## Features - API - Activity Dashboard - Alerts/Notifications - Approval Process Control - Audit Trail - Billing & Invoicing - Business Process Automation - Case Management - Cash Management - Chargeback Tracking - Compliance Management - Credit Card Processing - Custom Fraud Rules - Customisable Reports - Customisable Templates - Data Import/Export - Data Visualisation - Debit/Credit Card Processing - Dispute Management - Electronic Payments ## Integrations (11 total) - Adyen - Affirm - Checkout.com - Elavon - Klarna - Mollie - Nuvei - PayPal Commerce Platform - PayPal Enterprise Payments - Stripe Billing - Worldpay for Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Chargeback Management Tools](https://www.softwareadvice.co.uk/directory/4793/chargeback-management-software/software) ## Related Categories - [Chargeback Management Tools](https://www.softwareadvice.co.uk/directory/4793/chargeback-management-software/software) - [Financial Services Software](https://www.softwareadvice.co.uk/directory/4356/financial-services/software) ## Alternatives 1. [PayPal](https://www.softwareadvice.co.uk/software/104664/paypal) — 4.6/5 (26301 reviews) 2. [ChargebackHelp](https://www.softwareadvice.co.uk/software/526804/ChargebackHelp) — 5.0/5 (9 reviews) 3. [UpGate](https://www.softwareadvice.co.uk/software/523896/UpGate) — 4.7/5 (3 reviews) 4. [Solidgate](https://www.softwareadvice.co.uk/software/372023/solidgate) — 4.0/5 (4 reviews) 5. [Elavon](https://www.softwareadvice.co.uk/software/287783/elavon) — 2.9/5 (34 reviews) ## Reviews ### "Recover chargeback losses with Justt" — 5.0/5 > **Gytis** | *11 July 2024* | Internet | Recommendation rating: 10.0/10 > > **Pros**: From the start, we really liked the ease of setup with Justt. We were able to integrate most of our PSPs in a quick manner, with Justt's instructions leading us on the process. Once we were live, we started noticing how our manual workload was diminished due to Justt automatically handling our disputes and providing evidence where needed. The dashboard is not over-complicated and easy to use, providing key insights on our chargeback stats. > > **Cons**: The reporting could be slightly improved as we're missing some data points which would really help us understand our disputes better. > > Overall, it's a great tool with affordable pricing which both reduces your manual workload while also bringing great results and helping you save lost revenue. ----- ### "Justt had helped my companny." — 5.0/5 > **MARIA FERNANDA** | *4 June 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like the dashboard ux and the fact that we only pay when the chargeback is won. Justt has helped my business improve the evidence provided to each payment gateway, giving us more chances to win chargebacks and not only that, but also helped our overall business perception since gateways don't usually take as a good merchant one that has many chargebacks. > > **Cons**: I don't like that some communications with the internal team take long to be answered, and at the end of the day I don't even get a clear answer on some topics. The timezone is a big deal in some occasions. ----- ### "BM x Justt" — 3.0/5 > **Marc** | *8 July 2024* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: The opportunity to automate the dispute process > > **Cons**: Their interface still needs optimization. > > Fair. Justt is helping us with the defense of our chargebacks. Some tool optimization is still needed to better reach the com\[any's goal. ----- ### "Top notch customer service" — 4.0/5 > **Vivian** | *16 July 2024* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The team has been very responsive to our requests and worked hard to meet our needs. > > **Cons**: Lead time for chances can be long at times due to the level of customization we require. ----- ### "Most innovative chargeback handling tool as a service" — 4.0/5 > **Paulius** | *5 June 2024* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I like how transparent and targeted the pricing is. Easy to understand and evaluate Integration was quite easy and fast Customer support is quick and responsive > > **Cons**: There are no real Cons, but I would like them to also become and serve as chargeback experts as a service: offering how to improve product and transaction processing to prevent chargebacks, suggesting possible monitoring strategies based on the data, etc. Suggestions: Also, the timeline for chargeback resolution could be much better and include more descriptive and apparent timelines. Ability to upload additional documents as supporting documents in the dashboard would help. > > It was really great. The service and pricing appealed to us from the very beginning. The team was great in getting us set up, and resolving chargebacks currently works quite well. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/341307/justt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/341307/justt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data