About InsightEMR

Clinicient provides a web-based and mobile therapy-specific EMR designed to improve the therapist experience by offering an all-in-one solution with scheduling, documentation, telehealth and reporting, resulting in improved efficiency and the flexibility to manage patient care. Organizations can manage schedules effectively, integrating into existing systems if desired. Clinicient’s documentation suite is designed for and by therapists and is customized to simplify charting while remaining compliant. Tools for rules-based billing by insurance automate processes, optimize payments, and reduce denials. Business Analytics tools allow practices to measure key metrics on demand, providing actionable insight into practice health. Total Insight offers a full comprehensive suite (scheduling, documentation, billing, and reporting) as well as revenue cycle services. Clinicient’s revenue cycle team provides services to bill completely and compliantly, speed collections through daily billing, payment posting and follow-up, and help your organization collect what you’re rightfully owed. Insight offers a comprehensive suite (including scheduling, documentation, billing, and reporting) that allows you to retain your billing in-house if desired while still capitalizing on the benefits from the Insight Solution. Insight EMR provides EMR and Scheduling Software that integrates seamlessly into your other hospital systems to fit customized therapy workflows while retaining a single source of truth.
InsightEMR Software - Reporting and data analytics
InsightEMR Software - Medical recording
InsightEMR Software - Schedule appointments
InsightEMR Software - Generate reports
InsightEMR Software - Enter patient details
InsightEMR Software - 6
InsightEMR video
InsightEMR Software - Reporting and data analytics - thumbnail
InsightEMR Software - Medical recording - thumbnail
InsightEMR Software - Schedule appointments - thumbnail
InsightEMR Software - Generate reports - thumbnail
InsightEMR Software - Enter patient details - thumbnail

InsightEMR pricing

InsightEMR does not have a free version but does offer a free trial. InsightEMR paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Free Version:
No
Free trial:
Yes

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InsightEMR Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.3
Ease of Use
4.3
Customer Support
3.9
5 reviews of 127 View all reviews
Verified Reviewer
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/05/2019

Love InsightEMR

Pros

I love the ease of use that Clinicient features in my daily charting. I also love the customer service and education they provide when in comes to changes in Medicare and other insurances.

Cons

It does take some time setting up and customizing but once that is done it is easy to use.

Pam
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2019

I recommend this and do for anyone looking to begin using an EMR/Billing program.

1. Tracking all required data from the front office position has been resolved. As long as the front office has placed the correct information in the system, it will track giving alerts/precautions as needed. The system offers so many things to help the job in the front office. We greatly depend on the front office to make sure therapist and billing know what is going on with patients. This system has allowed this to become so easy.
2. Documentation for the therapist has been made so easy and time saving. It has taken this burden off the therapist so they can focus on patient care.
3. The billing personnel have everything at their fingertips. From viewing of all the patient information, paperwork and charges to ease of review, posting and billing claims. Follow up on claims has been made so easy using Worklist/Claim Issues to find the claims that could have been missed by payers.

Pros

This program absolutely provides what needed to run a business efficiently. The system follows everything that is required to be tracked from the front office position through therapist and billing. Clinicient stays on top of current happenings in the therapy world as well as political aspect making sure their clients are educated to move forward in the business.

Cons

Do not really have any cons about this program.

Catherine
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 06/02/2018

probably one of the least user-friendly online EMR programs I have used.

I apologize and wish I had a something better to say, but documentation takes to long and the various other issues compile my frustrations with this online software.

Pros

I wrote down a pro and con list before I started this. Unfortunately, I have only 2 things I like about this online EMR system. Its checklist feature for documentation has the right idea if they could be streamlined without waiting for each check to be loaded and saved, costing much time and makes documenting a hassle and a headache Creating/modifying or editing templates is also an easy feature, but is not hassle/headache free to time required for saving.

Cons

What negates the pros listed above is the time it takes for changes to load. Everything takes forever, their server size does not operate smoothly during business hours, since it cannot support the number of users. It does not have a totaling system to add objective or performance totals together. This is the only EMR system that DOES NOT have an integration with insurance auto-eligibility and benefits check I have ever worked with. Which, to run a smooth money transaction business IS A MUST. It lowers the stress of front desk, lowers the cost of having to hire another person, and gives an understanding of the possible cost to the office and the patients quicker, making everything more efficient. Constant bizarre inconsistencies during sign off. and to make the headache worse, when you call customer support, many of them make you feel like it is your fault. I expect full circle competence from check out to documentation, to sign off, to check out. This system leaves holes. There are 2 different ways to create a case when a problem arises, but a lack of communication between support staff has you running in circles. And the worst is nothing is urgent to them, they have 5-7 business days to get back to you and will actually advise you to read your contract.

Theresa
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/05/2019

It's a lifesaver

Right now, tracking faxes is HUGE! With audits on the increase, we have documented proof of fax with date and time. It's also a big time saver.

Training a new therapist on the charting side, we usually have them up and going within hours.

Pros

With 15 therapists in our clinic, InsightEMR is a lifesaver. As Practice Manager, keeping track of the schedule, clinical notes and billing (yep, Insight Billing too) works relatively seamlessly. When we do have a software issue, Clinicient Customer Service is right there to help.

The Empower Portal is a great way to make contact with other Clinicient users, access training, and support.

Cons

I wish that when we check patients in, the therapist would get a notification or pop up on their computer. Formatting on plan of care notes... my peeve is leaving only a therapists signature on a page or a blank page. We can adjust the formatting of the note so it looks good, but the formatting doesn't stay. If we have to resend the fax, we have to reformat.

Dorothy
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/07/2016

Thumbs up to Clinicient

Overall I think this is a pretty good product. By having Clinicient do our billing instead of doing it in-house I have more time for other tasks. It's also very nice to have one integrated program. No more need of trying to get to separate programs manufactured by two separate companies to "talk" to each other.

Pros

Integrated billing and documentation. No longer needing two programs to do the job.

Cons

I am sometimes frustrated with support. I understand that things have to be taken in order of importance and am okay with that. But I don't always feel that I am able to communicate the problem well. It is like we are on different levels and I am not explaining the situation appropriately that I need / want corrected.

Response from Clinicient

Hi Dorothy,
Thanks so much for your submission! We really appreciate your kind words. I assure you that we are still working to perfect our support model but we are truly excited about the newly developed support site and community at https://go.empowerconnect.com.

Please be sure to explore all of the new resources available including the new support portal and we will continue to stay steadfast to bring you the best support possible.

Best,
Clinicient

Replied 29/07/2016

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