--- description: Review of SmartSearch Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SmartSearch | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Online HR Software](/directory/369/web-based-hr-software/software) > [SmartSearch](/software/338195/smartsearch) # SmartSearch Canonical: https://www.softwareadvice.co.uk/software/338195/smartsearch Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/338195/smartsearch?page=2) > SmartSearch is a leading global talent acquisition and staffing management software platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs. Experience the SmartSearch difference and join us in shaping the future of the staffing industry. Discover how our platform can streamline your recruitment processes and empower your organization to thrive in today's competitive landscape. > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartSearch - **Location**: Oceanside, US - **Founded**: 1986 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Cook Islands, Croatia, Cyprus, Czechia, Denmark and 59 more ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - CRM - Calendar Management - Candidate Management - Candidate Profiles - Candidate Tracking - Careers Page - Collaboration Tools - Commenting/Notes - Compliance Tracking - Contact Database ## Integrations (18 total) - Accurate - Dice - Dynamics 365 - Gmail - HubSpot CRM - HubSpot Content Hub - HubSpot Sales Hub - HubSpot Service Hub - LinkedIn Jobs - LinkedIn Recruiter - LinkedIn Talent Insights - Microsoft Outlook - Naukri RMS - Paychex Flex - Paycom ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online HR Software](https://www.softwareadvice.co.uk/directory/369/web-based-hr-software/software) ## Related Categories - [Online HR Software](https://www.softwareadvice.co.uk/directory/369/web-based-hr-software/software) - [Human Capital Management Software](https://www.softwareadvice.co.uk/directory/1867/hcm/software) - [Human Resource Apps](https://www.softwareadvice.co.uk/directory/1879/mobile-app/software) - [Payroll Software for Mac](https://www.softwareadvice.co.uk/directory/1424/mac-payroll/software) - [Applicant Tracking Systems (ATS)](https://www.softwareadvice.co.uk/directory/321/applicant-tracking-software/software) ## Alternatives 1. [100Hires](https://www.softwareadvice.co.uk/software/111306/100hires) — 4.9/5 (1100 reviews) 2. [BambooHR](https://www.softwareadvice.co.uk/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 3. [CEIPAL ATS](https://www.softwareadvice.co.uk/software/128044/ceipal-ats) — 4.6/5 (1260 reviews) 4. [Top Echelon](https://www.softwareadvice.co.uk/software/3083/top-echelon) — 4.6/5 (513 reviews) 5. [Recruit CRM](https://www.softwareadvice.co.uk/software/320677/recruit-crm) — 4.9/5 (464 reviews) ## Reviews ### "Easy to use\!" — 4.0/5 > **Verified Reviewer** | *22 November 2017* > > **Pros**: The text messaging feature is great\! It makes it easier to get a hold of candidates, seeing how most people prefer to text these days. > > **Cons**: It needs an easier way to find "duplicate" records in the system. When searching for a common name in the system, it could come up with hundreds of records. If I only have a name and no other information, this system makes it hard to identify the right one. ----- ### "Great Ongoing Experience with SmartSearch" — 5.0/5 > **David** | *9 April 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: We love the ease of use, ease of training and the ability to customize the application to our needs. We love the team that supports us. When we have a customer opportunity or a customer need, when we go to SmartSearch to discuss, they most often have a solution ready for us\! We love the technical support we receive (althought we don't need it much) - they solve the problem or the glitch rapidly and always keep us informed. > > **Cons**: We honestly cannot come up with a good answer to this question. There is nothing we do not like about SmartSearch. > > Overall, our experience with SmartSearch has been excellent. As listed above the sales approach, the implementation approach, the ongoing support after implementation makes the SmartSearch solution critical to our business. We are grateful to the SmartSearch team for such a flexible product and a product that is constantly being updated to satisfy current market needs. ----- ### "Great Software but Customer Service Improvements needed" — 3.0/5 > **Nicole** | *14 March 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: SmartSearch software streamlines the hiring process- It offers seamless job posting, candidate tracking, and resume screening, saving recruiters time and effort. The integration with major job boards and HR tools enhances efficiency, while customizable workflows make it adaptable to different hiring needs. > > **Cons**: Customer Service, as a long time customer of over 13 years this use to be my favorite part of the company but in the recent year with executive and management changes this has drastically become worse. > > Solid tool, they need more staff to be more prompt on responses and currently have a lack of delivery development options that impact our clients. ----- ### "SmartSearch is a Fantastic ATS" — 5.0/5 > **Amy** | *9 April 2024* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Price and functionality. I love many features in SmartSearch but my number one favorite function is the ability to search across multiple job boards from one screen-which not only saves our recruiters time, it greatly reduces duplicate downloads. Also like the ability to schedule and post onto linked in from the job screen, and ability to search for linked in profiles from the candidate screen. Support is excellent. Pricing is VERY reasonable and is based on number of users. > > **Cons**: It used to be a little 'clunky' and had issues with editing posts, but the latest upgrade removed those complaints. > > I've used SmartSearch for over 10 years. For the last 6 years, I've been involved in annual tools review which includes a review of at least 3 potential replacements. (company always looking to improve) No other ATS has the ability to seamlessly search across multiple boards from one screen and none come anywhere close to hitting the pricing model or level of training and support that Smart Search offers. ----- ### "Customer Since 1986" — 5.0/5 > **Scott** | *12 November 2020* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: This software is the backbone of our customer fulfillment and customer management efforts. As a key tool in our daily work, SmartSearch is invaluable in the work we do. SmartSearch is flexible in its configuration. There are many qualities, many features that make SmartSearch a valuable tool for us. At the macro level, I believe what SmartSearch brings to our operation is efficiency. > > **Cons**: No product exists that cannot be improved. So this is about improving on the foundation of an excellent tool. This is true with SmartSearch. I believe the CRM function could be improved. Additional integration with sourcing tools, and better integration with VMS tools/platforms. > > SmartSearch is a good tool that has become a critical element of our operation. They have been responsive to our requests for improvements and additional features. The software is good in managing many of our most significant business functions. Over the years we've been doing business, I've found the people at SmartSearch to be good people who genuinely want to help their customers thrive. This customer focus shows up in their software. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/338195/smartsearch?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/338195/smartsearch) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data