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description: Review of ClickPost Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: ClickPost | Reviews, Pricing & Demos - SoftwareAdvice GB
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# ClickPost

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> ClickPost is a logistics software offering exceptional delivery management for streamlining last-mile deliveries. As a multi-carrier integration platform, ClickPost is tied up with a wide range of shipping partners across 200+ nations. With over 350+ carriers to choose from, businesses can easily integrate with its wide selection of courier partners within one business day. It offers a wide range of features designed to make e-commerce shipping more effective and elevates the customer experience.

One such feature offered by ClickPost is its ML-operated carrier recommendation engine. This carrier allocation system considers various business priorities to select the best carrier for every shipment accurately. It accounts for the differing needs of each industry, examining elements like delivery exceptions, customer experience, and RTO%.

ClickPost is also a leader in shipment tracking effectiveness, providing order status updates at every delivery milestone. We use a combination of webhook connections, \& push and pull APIs to ensure these updates are provided in real-time. Furthermore, these updates are then automatically shared with the customers across a multitude of channels, from Email to Whatsapp.

We support multiple languages for customer notifications enabling you to introduce personalization in post-purchase communication. Our branded tracking page with intelligent product recommendations further instills personalization in customer communication which helps strengthen your brand identity.

Another important facility provided by ClickPost is a system to manage delivery exceptions like stuck shipments and failed deliveries. Failed deliveries in particular are handled through an automated system that sends customers issue-specific queries as soon as an NDR is notified. With the resolution in hand, carrier agents are able to successfully deliver the order during the next attempt.

ClickPost helps you transform the bitter, lengthy process of returns into a seamless one-click solution for you and your customers. A self-service portal enables you to fix conditions for return in accordance with your policy. It is easily customizable to include any condition, like mandatory image uploading. Ideal carriers are selected after examining their past performance and aligning them with your business needs. You can similarly generate return shipping labels and notify customers. ClickPost has also built ClickPost Returns Plus exclusively for Shopify merchants.
> 
> Verdict: Rated **4.4/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 32 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ClickPost

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Hindi
- **Available Countries**: Australia, Brazil, Canada, Germany, India, Indonesia, Kuwait, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Cash on Delivery
- Delivery Tracking
- Dispatch Management
- EDI
- Label Printing
- Location Tracking
- Order Management
- Order Tracking
- Parcel Shipping
- Proof of Delivery
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Reporting & Statistics

## Integrations (6 total)

- BigCommerce
- Online Auction System
- Shopify
- Shopify Plus
- Unicommerce
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Shipment Tracking Software](https://www.softwareadvice.co.uk/directory/4700/shipment-tracking/software)

## Related Categories

- [Shipment Tracking Software](https://www.softwareadvice.co.uk/directory/4700/shipment-tracking/software)
- [Shipping Software](https://www.softwareadvice.co.uk/directory/531/shipping/software)
- [Delivery Management Software](https://www.softwareadvice.co.uk/directory/3911/delivery-management/software)

## Alternatives

1. [ShipTime](https://www.softwareadvice.co.uk/software/234418/shiptime) — 4.6/5 (500 reviews)
2. [Easyship](https://www.softwareadvice.co.uk/software/59194/easyship) — 4.3/5 (276 reviews)
3. [Pirate Ship](https://www.softwareadvice.co.uk/software/83265/pirate-ship) — 4.9/5 (1004 reviews)
4. [Freightview](https://www.softwareadvice.co.uk/software/6024/freightview) — 4.7/5 (743 reviews)
5. [Stamps.com](https://www.softwareadvice.co.uk/software/154423/stamps-com) — 4.4/5 (919 reviews)

## Reviews

### "Extremely good shipping management software" — 5.0/5

> **Verified Reviewer** | *17 July 2021* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Really good software for managing e-commerce logistics\! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges
> 
> **Cons**: UI can be improved slightly for better experience but still I like that its the best available in the market

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### "Excellent - Tracking, Visibility, Reporting and Dashboards, NDR" — 4.0/5

> **Ankit** | *5 February 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of Integrations 
Customisation feasibility
> 
> **Cons**: New developments to be rolled out quickly
> 
> Good experience with around 4 years of tie up.

-----

### "Good tool to get one view of all shipment related to information" — 3.0/5

> **Sakshi** | *13 July 2021* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: - One view on all shipment
- Easy addition/deletion of courier partners
- Consumer communication is seamless
- Very few downtimes
> 
> **Cons**: - Update status API is not real time for all CP
- Support is not streamlined
> 
> Existing experience is good, but there's lot of scope for improvement

-----

### "One click to value business urgency." — 4.0/5

> **Soni** | *17 November 2023* | Logistics & Supply Chain | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of approach
NDR management
Analytics
Tracking updates
It solves almost all shipping related challenges.
> 
> **Cons**: Mismatch status of shipments can be worked on to ease experience.
> 
> Experience so far with ClickPost has been great and smooth. Their support team is prompt supportive. They value their client and aim to provide better service.

-----

### "Clickpost logistics enablements and Solutions for D2c Channels" — 4.0/5

> **Bhavay** | *1 August 2022* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Clickpost provide complete end to end solution in offering Logistics tracking and enablement integrated with Wms.
> 
> **Cons**: Clickpost should have feasible tracking enablement solutions with Shopify and other frontend Software.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/338120/clickpost)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scm/clickpost-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/338120/clickpost> |
| en-GB | <https://www.softwareadvice.co.uk/software/338120/clickpost> |
| en-IE | <https://www.softwareadvice.ie/software/338120/clickpost> |
| en-NZ | <https://www.softwareadvice.co.nz/software/338120/clickpost> |

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