--- description: Review of Collabit Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Collabit | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Collabit](/software/337343/collabit) # Collabit Canonical: https://www.softwareadvice.co.uk/software/337343/collabit Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/337343/collabit?page=2) > Collabit: One Connected System for Field Service Operations Collabit is an all-in-one field service management platform that connects your entire operation – from the office to the field to your clients. Designed for field service managers, operations directors, and compliance officers, Collabit centralizes every process into a single source of truth. The result is less admin, faster operations, improved compliance, and full visibility across your organization. Centralized Platform for Jobs, Quotes, Invoices \& Compliance Collabit’s core platform streamlines daily operations in one place. It combines job scheduling \& management, quoting \& invoicing, asset tracking, and compliance reporting in a unified system. No more juggling spreadsheets or siloed apps – every department shares the same up-to-date information. From initial enquiry and quote through to job completion and invoice, everything stays connected and accessible. This end-to-end approach eliminates duplicate data entry and errors, which reduces administrative overhead while speeding up workflows. Managers get real-time visibility into every job and compliance task, so nothing falls through the cracks. Collabit Connect: Remote Sensors \& Automation Collabit Connect is an IoT module that links on-site sensors directly into the platform, providing live data from equipment without frequent site visits. You can monitor assets and environmental conditions in real time – from security systems to fire safety equipment – and get instant alerts when a reading goes out of range or a fault is detected. This proactive automation eliminates unnecessary travel, enables predictive maintenance to fix issues before downtime, and ensures no critical problem goes unnoticed. Advanced Customer Portal: Empower Clients, Retain Control Collabit’s Advanced Customer Portal gives clients direct access to key information and self-service tools, increasing transparency and engagement. Through a secure portal, clients can log issues, complete assigned tasks or checklists, and view real-time job status and reports – so they get answers and take action faster with less back-and-forth. Importantly, you retain full control: you decide what clients can see and do, and every action is tracked. This means less admin for your team, faster resolution for clients, and full oversight of the process. Adaptable Across Industries with End-to-End Visibility Collabit adapts to many industries – from fire \& security and facilities management to compliance services and beyond. Its modular design lets you deploy only the features you need, and it scales with your business while adapting to changing regulations. It provides one connected platform where automation and real-time data flow through every department – field teams, office staff, management, and clients – so everyone gets information instantly. This unified approach gives you end-to-end visibility to make data-driven decisions and stay proactive. Collabit helps cut down on paperwork, speed up operations, ensure compliance, and unite your team and customers in one system. It’s a powerful yet easy-to-use solution that brings efficiency and insight to every part of your field service business – so you can focus on delivering excellent service instead of being bogged down by admin or multiple systems. > > Verdict: Rated **4.5/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 16 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Collabit Software ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact us for a tailored quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automated Scheduling - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Bills of Material - Business Process Automation - CRM ## Integrations (5 total) - Gmail - Microsoft Outlook - QuickBooks Online - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.softwareadvice.co.uk/directory/4540/field-service/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.co.uk/directory/395/preventive-maintenance-software/software) - [HVAC Software](https://www.softwareadvice.co.uk/directory/1552/hvac/software) - [Workflow Management Software](https://www.softwareadvice.co.uk/directory/4272/workflow/software) - [ERP Systems](https://www.softwareadvice.co.uk/directory/4365/erp/software) - [Waste Management Software](https://www.softwareadvice.co.uk/directory/4166/waste-management/software) ## Alternatives 1. [viaSocket](https://www.softwareadvice.co.uk/software/520083/viaSocket) — 4.8/5 (640 reviews) 2. [Jira](https://www.softwareadvice.co.uk/software/4315/jira) — 4.4/5 (15314 reviews) 3. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13547 reviews) 4. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (5726 reviews) 5. [Zapier](https://www.softwareadvice.co.uk/software/163639/zapier) — 4.7/5 (3044 reviews) ## Reviews ### "An overall great system" — 5.0/5 > **Olivia** | *8 May 2025* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: Collabit has enabled us to streamline all our systems into one allowing more visibility over every department. We have the flexibility to structure the system to our needs whether it be by creating bespoke reports for our customers or generating multiple quote templates. > > **Cons**: We don't have anything negative to say about the system as it is now working well for us. > > Our experience over the last couple of years working with Collabit has been a positive one. We have worked with them to develop a system that fits our needs and their dedicated support team have allowed us to roll the system out to our business efficiently. We look forward to our continued work with them. ----- ### "Revolutionary" — 5.0/5 > **Dylan** | *5 May 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The features I liked the most about collabit were its organised workflow structure and easy set up > > **Cons**: One of the drawbacks that I had with Collabit was it’s difficulty to integrate with other pre-existing management softwares > > Overall Collabit was extremely useful and it has revolutionised my work structure ----- ### "Poor System, Poor Service." — 1.0/5 > **CHRIS** | *23 October 2025* | Airlines/Aviation | Recommendation rating: 0.0/10 > > **Pros**: Promised a system that works, this was not delivered. We are four months in and still have no working system. > > **Cons**: Customer Service is poor, system is poor, slow to use. poor functionality. We are four months in and still have no working system. > > I am writing to share my dissatisfaction with the Collabit Software we purchased in July, which has yet to function as promised. We signed up in good faith and paid £1,750.00 based on assurances from you that the system would meet our needs. Unfortunately, this has not been the case. The primary issues we are facing include: Initial training: Your training was unacceptable, the first training session went nowhere (it was like your staff were stalling to organise the system), the second call was two weeks later (again it was not showing us anything), the third call was two weeks later, I raised this immediately to let you know we did not have a year to plan the software, we were led to believe by you that the system was out of the box and working 98%, what came clear with the training that you were writing the software from scratch, this did not work for us, we did not have the time for this. Inability to Complete Invoices: The software consistently fails to allow us to generate invoices, each time we call customer support, no solution from customer support, message sent to you with no response. Non-functional Parts System: The parts management feature is inoperative, unable to search by part numbers and description is limited in size making it impossible to see correct part, This is causing further disruptions to our workflow. Ineffective Support: Our attempts to resolve these issues through your support team have been unproductive. The representatives we have spoken with seem unable to address the ongoing challenges we are facing. This is causing further disruptions to our workflow. Technicians unable to add parts: Our business is attending breakdown to machines with 100's of working parts, your system/workflow requires the assumption of parts to enable the engineer to add parts, otherwise the engineer is unable to select a part (from his van) and add to job. This is causing further disruptions to our workflow. Unable to add parts post inspection: Once the job is complete from the technician, we are unable to add parts to the job from the office. This is causing further disruptions to our workflow. Unable to search parts by part number: This was raised to your support team, and they confirmed this was how the system works, this was then denied by you. You or your support team is not competent with the system. This is causing further disruptions to our workflow. Supplier Invoices unable to add to system: Your workflow forces us to add supplier invoices to Collabit and then add again to Xero; this is not what we discussed. This is causing further disruptions to our workflow. Unable to mark invoices as paid: This was discussed at the sales point and now we are told this is not possible. This is causing further disruptions to our workflow. Inability to Complete Invoices: 4 months on and we still can't create an invoice, the last time we spoke to your support team they could not help, they passed the issue to you for resolve, and we had no response after 48 hours. This is causing further disruptions to our workflow. Setting up customers, repeat information multiple times: Your system forces us to add the same customer data four times, Customer-Site-Contact-Contract, this is not efficient and impractical due to the time it takes. This is causing further disruptions to our workflow. Workaround/default contracts: Adding contract manually to every job is a waste of time and does not work in any company, your system is outdated or poorly designed. This is causing further disruptions to our workflow. Unable to create a simple part invoice, Workaround via quote screen: This should take seconds to complete, customers and our staff cannot spend time duplicating data in the system. Nominal Quote issues: Each time we attempted an invoice we were met with issues, Nominal codes were never inputted correctly, along with suppliers and customers. Each time stopping the system from working. ----- ### "Saves me so much time\!" — 5.0/5 > **Natalie** | *16 January 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The amount of time I now save doing quotes and job reports using Collabit software has been a game changer for me. > > **Cons**: You have to work hard on the set up but to be honest you expect that as the system does so much, it’s worth it. > > My overall experience is positive the software has really helped streamline processes and the team are quick to respond to queries. It was hard work to set up but the team at Collabit really helped make it as painless as possible. ----- ### "Best in class software" — 5.0/5 > **Nigel** | *28 March 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: This system works well because you don't need any other software in your business. Got rid of all spreadsheets and long winded processes. > > **Cons**: Not many cons. They develop very quickly so it means that anything missing is added within months. > > Excellent ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/337343/collabit?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/337343/collabit) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data