About Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that combines with advisory services and tightly integrated partner apps to radically simplify HR administration. Zenefits offers three pricing packages (Essentials, Growth, and Zen) tailored to SMBs of any size.
Zenefits Software - Zenefits - benefits administration
Zenefits Software - Zenefits - Org chart
Zenefits Software - Zenefits - Employee profile
Zenefits Software - Zenefits - Payroll run
Zenefits Software - Zenefits - Payroll approval
Zenefits Software - Zenefits - Mobile app
Zenefits video
Zenefits Software - Zenefits - benefits administration - thumbnail
Zenefits Software - Zenefits - Org chart - thumbnail
Zenefits Software - Zenefits - Employee profile - thumbnail
Zenefits Software - Zenefits - Payroll run - thumbnail
Zenefits Software - Zenefits - Payroll approval - thumbnail

Zenefits pricing

Zenefits has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Zenefits Reviews for UK Users

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
4.4
Customer Support
3.8
5 reviews of 796 View all reviews
Shae
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 16/08/2019

Seamless low-cost solution for small to mid-sized companies that kills busy work

-Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.

Pros

With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

Cons

I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

Alternatives Considered

Gusto and Namely

Reasons for Switching to Zenefits

Best product year-over-year when I go to market. Best in terms of price point and capabilities.
Robert
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/09/2021

Excellent HR Platform for Small to Medium Sized Businesses

When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of Covid when having to hire employees while working remotely. The ability to customize in Zenefits was a huge plus for us as a staffing company because of the differing needs of our clients. Zenefits makes it easy if we need to update or change any of the documents that are used for onboarding our new hires. The benefits management available through Zenefits has also been a great tool for a business like ours. It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during open enrollment. Our company has changed from where we were in 2015 and using Zenefits has allowed us to easily adapt.

If you are a small or medium sized business that struggles with HR issues like hiring and onboarding, benefits and record management, or compliance, I would recommend looking into how Zenefits can benefit you and your company.

Pros

Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.

Cons

We have not had any major issues or challenges using this software

Andrea
  • Industry: Writing & Editing
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 13/06/2022

Very easy to set up and great app for employees

Great if you have mostly salaried exempt employees and you rarely need customer service help.

Pros

Overall very easy to use and set up would use again

Cons

It takes too long to reach a live person via chat. This used to be a great feature that allowed me to quickly fix issues. Now it takes 2-3 business days to get a response via email.

Alternatives Considered

Gusto, ADP Workforce Now and Namely

Reasons for Choosing Zenefits

The integration with harvest to track hours wasn’t the best.

Switched From

QuickBooks Time

Reasons for Switching to Zenefits

I had used Zenefits before and knew the set up was easy.
Kishma
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 03/08/2022

Run, dont walk AWAY FROM THS COMPANY

overall, they only care about making you stay in a contract and nothing else. Took a month for me to speak to an actual person regarding this account.

Pros

Nothing, they are great salesmen/women. So make sure to read the small print.

Cons

They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this company

Brianna
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2022

Zenefits Review from HR Point of View

Everyone I have spoken with was companionate and reasonable on all fronts. They took the time to listen to my wants and needs instead of listening to answer. I definitely would refer Zenefits and my sales Rep to friends and family.

Pros

Zenefits is a one stop shop for most Human Resource needs. That said the payroll/ accounting side was the only struggle that could have had to much room for human error for myself to be able to stick with this system. The system however has many many pros and not very many cons. Everything is very user friendly for all ages to figure out and manage. The staff was always super welcoming and sweet with all the answers to my thousands of questions.

Cons

The lack of integration with QuickBooks. I do not believe this falls onto Zenefits however, I believe QuickBooks refuses to work with anyone not just Zenefits in particular!

Alternatives Considered

BambooHR

Reasons for Switching to Zenefits

I truthfully have not chosen any products yet, I am simply doing all of the extra steps myself.

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