--- description: Review of Core Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Core Practice | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Dental Software](/directory/4511/dental/software) > [Core Practice](/software/33674/core-practice) # Core Practice Canonical: https://www.softwareadvice.co.uk/software/33674/core-practice Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/33674/core-practice?page=2) > Core Practice is a cloud-based practice management solution for small to midsize dental practices in Australia. Key features include patient records, patient and practitioner scheduling, treatment plan creation, billing and claims, treatment plans, online booking and digital imaging. Through Core Practice’s customer portal, patients can book appointments online. Bookings are updated in real time and synchronised with the main practice calendar. Appointment books can be organized by location or practitioner. Users can view a location's daily schedule or a practitioner's weekly schedule across multiple locations. Patient records manage all necessary information including patient treatment notes, comments, attachments and media organised by visit. Users can read appointment notes and view any x-rays or attachments related to that visit directly from the activities feed. The solution provides a snapshot of the patient’s outstanding invoices and how long they've been owed, based on their due date. Core Practice is available for purchase on a monthly subscription basis. > > Verdict: Rated **2.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.7/5** | 6 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 2.6/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Core Practice - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$240.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Standard: $240/month per location - includes 2 free practitioners. $25/additional practitioner - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, United States ## Features - Activity Tracking - Alerts/Notifications - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Management - Communication Management - Confirmations/Reminders - Customisable Reports - Dental Practice Management - Drag & Drop - Electronic Payments - Imaging and X-rays - Medical Billing - Multi-Location - Patient Records Management - Records Management - Reporting & Statistics ## Integrations (2 total) - MYOB Business - Xero ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Dental Software](https://www.softwareadvice.co.uk/directory/4511/dental/software) ## Alternatives 1. [CareStack](https://www.softwareadvice.co.uk/software/61103/carestack) — 4.8/5 (188 reviews) 2. [Adit](https://www.softwareadvice.co.uk/software/214384/adit) — 4.7/5 (264 reviews) 3. [BestoSys](https://www.softwareadvice.co.uk/software/32077/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.softwareadvice.co.uk/software/2735/practice-web) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.softwareadvice.co.uk/software/2547/curve-dental) — 4.4/5 (285 reviews) ## Reviews ### "The best Practice Management System in Australia for Dentists" — 5.0/5 > **Justin** | *7 April 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It is clean with very intuitive features. Data security with iso27001 > > **Cons**: No server based solution available for people that want to manage there own data. > > Easy for the whole team to learn and use,. ----- ### "The best dental software on the market\!" — 5.0/5 > **Alanah** | *18 August 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Its so simple and easy to use. Has so many great useful features\!\!\! Has the best perio charting system iv ever worked with integrates so welly with all the x-ray/imaging software we use cloud based \& is accessible for outside of the office from your phone\! > > **Cons**: I cant fault it so far. Iv been extremely happy with it all \& its got ongoing features that come out regularly > > Overall great experience working with Core Practice\! very happy out surgery decided to change over\!\!\!\! best thing that we could have done\! ----- ### "Half done product. Bad Support. Terrible practice to keep you locked in." — 2.0/5 > **Shivendra** | *16 November 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Only good thing I can say about Core practice right now is ease of use. It is fairly easy to use system compared to others. > > **Cons**: - Frequent problems in basic functions and full of bugs - Some features are half done and when you reach out to them they suggest not to use it. Why have it then? - Not everyone gets the updates - Lack of integrations - High SMS cost - Lack of customer service. They don't listen and their support people have no idea about anything - Worst one for our industry is that they don't give you all data if you decide to move away from them > > It started as a very nice one with lots of promises and excitement. Slowly it started turning into bad one with frequent problems with no solutions, bug that don't get fixed, blaming everything on something else. Literally no improvements for 2 years and even when there was one, we would never get it. Do not know who got it. The last straw was when we decided to switch to another platform and they are not willing to provide full data. It's been almost 6 months and we are still waiting. Just making it difficult for us. Not a very good move to keep customers locked in. So beware. ----- ### "Core Practice review" — 2.0/5 > **Betty** | *9 June 2024* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: Ease of logging in through mobile for quick overview of day book > > **Cons**: No ease of use at all. Too many steps and clicks required to do every little thing. Cannot rearrange items on a treatment plan in order that you want Can't click and drag items Can't have notes written up in 'unsaved' form, so that rough notes can be jotted during appointment, then checked and 'ticked through' later- so rough and often incorrect notes are 'saved'. No easy way to know which ones haven't been double checked. Notes templates too complicated- have to spend time to keep modifying templates to work better No provision to write personal patient notes- regarding family, hobbies, etc Invoicing and payments in separate tabs and so complicated. Used to use EXACT Dental and it was so simple. 'Comments' easy to select, but cannot be edited and also don't print out on pt records. 'Treatment notes' harder to select- too many clicks No prescription pad template. I still have to use EXACT template to print out prescriptions. > > Find it very cumbersome and frustrating. ----- ### "Worst software I have ever used" — 1.0/5 > **Michael** | *23 April 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The most important part of dental software is to make dental appointments.Core practice is just plain rubbish. You lose patients, Staff hate it. > > **Cons**: Over complicated . To manly clicks. Useless at making appointments. > > Terrible .It doesn’t make appointments easy , makes simple tasks too complicated. Imagine having a stupid appointment book that when you click today page on Friday takes you to the previous Monday. What moron made today not today and thinks that was good ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/33674/core-practice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/33674/core-practice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data