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description: Review of Udio Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Udio | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Udio

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> Udio offers a time-saving solution that streamlines your processes, frees up your resources and helps your team to focus on delivering exceptional customer service.

Working around the clock to keep your class or session-based business ticking, Udio can help you manage your bookings, process customer payments, schedule lessons and more.

Udio's base module offers a range of tools to help you run your business more efficiently, including: 

- Class schedule management that lets you add single or recurring classes and school holiday programs, set class capacity and allocate instructors.

- Payment gateway that accepts instant payments from customers, streamlining the payments process and increasing cash flow. 

- Robust reporting capability with insights that enable you to make data-driven business decisions.

Udio grows with your business, offering upgraded features that elevate your business management. 

The most popular upgrade that clients add to their subscription is the customer portal - this secure customer account management software is available 24/7 and enables your customers to make, change and cancel bookings, view class timetables. set up automated payments and download progress certificates. 

Udio's other additional modules include a seamless self check-in kiosk and an integrated POS system so you can sell products and easily manage your inventory. 

With Udio on your team, you can spend more time where it matters: offering unbeatable customer service.
> 
> Verdict: Rated **4.8/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 47 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UdioSystems

## Commercial Context

- **Starting Price**: A$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Udio's base module includes account management, customer analytics, lesson scheduling, failed payment notifications, direct payments and student data (including health and allergy information). 

Additional modules include an inbuilt POS system, self check-in and the popular customer portal, which empowers your customers to manage their account online, 24/7. With the portal, they can make, change and cancel bookings, set up automated payments and track their child's progress.

There is no one-size-fits-all when it comes to your business, which is why we offer pricing based on your specific needs. Please reach out for a custom quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Portugal, Singapore, South Africa and 8 more

## Features

- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Bookstore Management
- Cafeteria Management
- Calendar Management
- Class Management
- Class Registration
- Class Scheduling

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Dance Studio Software](https://www.softwareadvice.co.uk/directory/4539/dance-studio/software)

## Related Categories

- [Swim School Software](https://www.softwareadvice.co.uk/directory/4693/swim-school/software)
- [Online Tutoring Software](https://www.softwareadvice.co.uk/directory/4141/tutoring/software)
- [Gymnastics Software](https://www.softwareadvice.co.uk/directory/4355/gymnastics/software)
- [School Management Software](https://www.softwareadvice.co.uk/directory/4685/school-management/software)
- [Club Management Software](https://www.softwareadvice.co.uk/directory/4660/club-management/software)

## Alternatives

1. [Jackrabbit Swim](https://www.softwareadvice.co.uk/software/216502/jackrabbit-swim) — 4.5/5 (226 reviews)
2. [iClassPro](https://www.softwareadvice.co.uk/software/137347/iclasspro) — 4.5/5 (477 reviews)
3. [SimplySwim](https://www.softwareadvice.co.uk/software/321907/simplyswim) — 4.8/5 (13 reviews)
4. [Captyn](https://www.softwareadvice.co.uk/software/191041/captyn) — 4.8/5 (14 reviews)
5. [WellnessLiving](https://www.softwareadvice.co.uk/software/56362/wellnessliving) — 4.4/5 (605 reviews)

## Reviews

### "Best CRM for Clubs and Schools" — 5.0/5

> **Verified Reviewer** | *18 November 2021* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: I have try to implement this tour for the nearest swim school. Due to the current situation we had a lot of migration that needs to be done such as customer fees payment in advance and frequent scheduling. The tool allowed us to integrate all features that we use inside our swimming School tour complete CRM helping our customers to users swimming school again without much hesitation
> 
> **Cons**: That would actually what the best and actually provide the best user it business case that we Wanted. So I was completely happy with the kind of tool that is provided
> 
> Lots of positive in using this told special the kind of analytics that it generate using the reports for such a small organisation gives a lots of insights

-----

### "UDIO Review November 2021" — 5.0/5

> **Gary** | *12 November 2021* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: UDIO was able to quickly and accurately upload our XL spreadsheets and implemented our management system.  Our customers have enjoyed being able to access their family profile including their bookings and invoices.
> 
> **Cons**: I would like to link UDIO with MYOB.  In the meantime we have been able to prepare more timely financial reports for our accountant.

-----

### "WestSwim" — 4.0/5

> **Alicia** | *4 November 2021* | Sports | Recommendation rating: 7.0/10
> 
> **Pros**: Product is easy for POS, checking in and everyday use
> 
> **Cons**: Some of the reports don't cover the areas I would like and some do not break down the categories enough
Also some easier 1 touch checking in would be great.
For example a casual Aqua class, if someone has a membership card and vouchers on their account we should be able to scan their card and it automatically books them in rather than having to select the class first.
> 
> Easy to use and get information.
Some more customisation would be great

-----

### "Family Aquatics" — 4.0/5

> **Lorna** | *12 November 2021* | Sports | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to use and Sue is always on the other end to help
> 
> **Cons**: Cant attach documents to emails and it Doesn't link up with square pay
> 
> I have been very happy with the software from day one. \[SENSITIVE CONTENT\] has been very helpful and puts up with all my silly and small questions and requests

-----

### "Successful Experience" — 5.0/5

> **Nilüfer** | *17 August 2022* | Accounting | Recommendation rating: 7.0/10
> 
> **Pros**: As a successful CRM program, we provided instant access to our customers from a single place in the dance club we opened.
> 
> **Cons**: Sometimes it slows down a lot and can make work difficult.
> 
> Customer support was always with us until the end.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/336520/udioswim)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/gymnastics/udioswim-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/336520/udioswim> |
| en-GB | <https://www.softwareadvice.co.uk/software/336520/udioswim> |
| en-IE | <https://www.softwareadvice.ie/software/336520/udioswim> |
| en-NZ | <https://www.softwareadvice.co.nz/software/336520/udioswim> |

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